Avoid this place at all costs!!!! Don't be deceived by their cheap prices! Save yourself the hassle and buy your glasses from a more reputable company. Shipping is ridiculously slow, and the return... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I discovered GlassesPros.com approx 3 years ago after I broke the pair of glasses I purchased from my local optomistrist at retail price. GlassesPros.com had the same frame at wholesale cost. We... Se mer
GlassesPro has a really slick ordering process with a wide selection of eyeglasses. I placed an order last evening and decided go with the BOGOHALF option. I sent an email after hours to cancel my o... Se mer
I recently ordered 2 pairs of glasses with a complex prescription. The company provides quality products at reasonable prices and they make sure that they are made correctly. I had a minor issue and t... Se mer
Företaget har svarat
Företagsinformation
Om GlassesPros.com
Skrivet av företaget
GlassesPros.com – Your Trusted Online Eyewear Store
Discover the finest selection of eyewear at GlassesPros.com, your one-stop destination for high-quality glasses, sunglasses, and prescription eyewear.
Our Commitment
We, at GlassesPros.com, are committed to providing our customers with a seamless online shopping experience for all their eyewear needs. We offer a wide variety of styles from top international brands and designers, ensuring that you will find the perfect pair of glasses to match your style and vision needs.
Why Choose Us
We understand that choosing glasses online can be a daunting task, and that's why we've made it our mission to simplify the process. Our user-friendly platform allows you to browse and select from thousands of frame styles and lens options, all from the comfort of your home.
Customer Satisfaction
What sets us apart is our dedication to customer satisfaction. We value our customers and are constantly striving to exceed their expectations with our exceptional customer service. Our team of highly trained customer service professionals is always ready to assist you, whether it's helping you choose the perfect pair of glasses or answering any queries you may have about our products or services.
Quality and Affordability
At GlassesPros.com, we prioritize quality and affordability. We believe that everyone should have access to superior eyewear without breaking the bank, and that's why we offer competitive prices on all our products. Additionally, we offer fast, reliable shipping and easy returns to make your shopping experience even more convenient.
Our Reviews
Don't just take our word for it - check out the reviews from our satisfied customers on TrustPilot. We're proud to have earned their trust and are committed to maintaining the highest standards of service.
Join Us Today
Join the GlassesPros.com community today and experience the difference. We look forward to serving all your eyewear needs.
Kontaktuppgifter
1689 Grant Ave, 98230, Blaine, WA, USA
- +1 833 841 9227
- support@glassespros.com
- glassespros.com
3,8
Bra
2 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Takes longer time than expected
The order took 30 days but I finally got what I ordered. Nice quality reading glasses. The company is located in Canada therefor the shipping takes longer time.!
The only Hassel is shipping & mailing time. But you get a tracking number.
17 september 2023
Omdöme utan inbjudan
Svar från GlassesPros.com
Dear Erdun,
Thank you for bringing your concern to our attention through your review. We understand the importance of a perfect fit for your lenses and frame, and we're here to ensure that your eyewear meets your needs and expectations.
Our support team is committed to providing the necessary help and guidance to address this matter effectively. We care deeply about our customers and are dedicated to ensuring that you are fully satisfied with your purchase.
Our support team has previously reached out to rectify your issue, and we want to make sure that any outstanding concerns are addressed promptly and to your satisfaction.
We value your business and are here to support you every step of the way.
Warm regards,
The GlassesPros Team
Glasses pros are a great company and they do what they say they will do.
This company had a setback with orders but I did receive it and it was exactly what I ordered. The quality is as expected, the order took some time to get here, but I did get it and I will shop here again. They also had great customer service and get back to you ASAP.
16 juli 2023
Omdöme utan inbjudan
Svar från GlassesPros.com
Dear Amber,
We are truly grateful for the time you took to leave us a review. Your feedback is incredibly valuable to us and serves as a source of motivation for our entire team.
As a family-owned and operated company, we take great pride in our meticulous approach to service and our commitment to looking after our customers. We understand that there may be occasional delays, and we appreciate your understanding in these instances. We always strive to provide prompt and clear communication throughout our process.
Your support and business mean a lot to us, and we are thankful to have customers like you. We look forward to continuing to serve you and ensuring your satisfaction with our services.
Warm regards,
The GlassesPros Team
I was completely impressed with my…
I was completely impressed with my experience shopping with glassespro.com!
When I went to get new glasses they were goin to cost my about a thousand dollars, I paid only 276.00 for the same darn glasses!!! I will tell all my friends how easy and reasonable they are
15 september 2023
Omdöme utan inbjudan
Svar från GlassesPros.com
Dear Stephanie,
Thank you sincerely for taking the time to leave a review about our business. Your feedback is very important to us, and we are grateful for your support.
As a family-owned and operated business, we deeply understand the significance of offering great prices for our eyewear. We believe that everyone deserves access to affordable prescription eyewear, and we are committed to making this a reality for our customers.
Thank you once again for your kind words and for choosing us for your eyewear needs. We are always here to assist you, and we look forward to serving you again in the future.
Warm regards,
The GlassesPros Team
Kudos to an excellent experience
The site is easy to navigate and after comparison shopping on oher sites, this was the BEST price!!
Bonus: FREE SHIPPING!
14 september 2023
Omdöme utan inbjudan
Svar från GlassesPros.com
Dear Eileen,
Thank you so much for taking the time to leave us such a positive review. We are truly grateful for your kind words and are delighted to hear about your pleasant experience with our website.
It’s wonderful to know that you found our website easy to use and navigate. We put a lot of effort into ensuring that our online platform is user-friendly and efficient, so it's very rewarding to receive feedback like yours.
We look forward to the opportunity to serve you again in the future. Your support is greatly appreciated, and it’s customers like you who make our work so fulfilling.
If there's anything else we can do to assist you or enhance your experience with us further, please don't hesitate to let us know. We are here to help.
Thank you once again for your support and for choosing our services. We wish you all the best and hope to see you again soon.
Best regards,
The GlassesPros Team
Quick and easy to find my frames
14 september 2023
Svar från GlassesPros.com
Dear Jakinna,
Thank you very much for taking the time to leave us a review. We are truly grateful to hear that you found our services easy to use.
We value your support and the trust you have placed in our business. If there's anything else we can do for you, please don't hesitate to let us know. We are here to help and look forward to serving you again in the future.
Best regards,
The GlassesPros Team
Quality brands
A lot of quality brands available and they automatically applied a discount for me at checkout. 10 out of 10, I will definitely be ordering again.
12 september 2023
Omdöme utan inbjudan
Svar från GlassesPros.com
Dear MaryAnn,
Thank you for taking the time to leave us a review. We are delighted to hear that our selection of brands has met your standards and expectations.
Our team works diligently to curate a diverse range of brands and models in our catalogue, always with the aim of offering great value at competitive prices.
We're glad you found what you were looking for and are happy with your experience. If there's anything more we can do to assist you or enhance your experience with us in the future, please don't hesitate to reach out.
Thank you once again for your support and for choosing our services. We look forward to the opportunity to serve you again.
Best regards,
The GlassesPros Team
Replacement Clip-on
I had a hard time finding a replacement for my clip-on sunglasses. GlassesPros had it at a reasonable price. It took a little over 2 weeks to arrive so I was concerned, but they arrived in perfect condition.
26 augusti 2023
Easy to navigate site
8 september 2023
First off you had exactly what I…
First off you had exactly what I wanted. Easy ordering process. Price is right.
8 september 2023
Availability and cost are tops.
20 augusti 2023
I received several acknowledgements
I received several acknowledgements, but have not received a notification of shipment, and therefore not received my order!
24 augusti 2023
Could not find appropriate clipons
23 augusti 2023
Terrible customer service!!!
I could not get information about my order. I called twice to customer service and let the phone ring for 10 minutes both times, with no answer. I got an email tonight which was still unclear, so I replied, and just got a message that my reply could not be received. THIS IS TERRIBLE CUSTOMER SERVICE!!!
5 september 2023
Great price and Quality
I ordered a replacement frames for my son. The price and quality is great. I swapped out the lens because I didn’t have the prescription. Mostly will order again 5 star service. Order also came quickly.
20 augusti 2023
Svar från GlassesPros.com
Dear Jean,
We would like to express our thanks for the review and valuable feedback you have shared with us. It's truly rewarding to hear that you were pleased with our service. At Glasses Pros, we are committed to taking care of our customers' needs, and our team works diligently to ensure a satisfying experience.
Your support of our online business is greatly appreciated, and it plays a vital role in our continuous effort to improve and excel. Thank you once again for choosing us and for taking the time to share your thoughts.
Warm regards,
The GlassesPros Team
The Frame were good
The Frame were good, but the wrap around cables were a bit too small, still workable. I'm 6' 7" 230lbs
2 september 2023
Omdöme utan inbjudan
Svar från GlassesPros.com
Hi Melissa we're thrilled to hear that you loved your new glasses and that they fit perfectly! It's always rewarding for us to know that our customers are happy with their purchases.
Thank you for taking the time to leave such a positive review. Your feedback not only encourages our team, but it also helps others in making informed decisions while shopping with us.
If you have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again!
I received the wrong frames
I received the wrong frames. It has been more than a week since contacting them and I am still waiting for an update and the correct frames.
10 augusti 2023
Svar från GlassesPros.com
Thank you for taking the time to bring this issue to our attention. I sincerely apologize for the inconvenience you have faced with the mix-up in frames. I understand how frustrating it is to not receive what you ordered and then to have to wait for a resolution.
As mentioned in the email we sent, the frames meant for you were unfortunately sent to another customer due to an error on our end. That customer has shipped them back to our New York facility. We are committed to resolving this issue and plan to mail out your correct frames tomorrow. You should expect them within 3 business days thereafter.
Thank you again for your patience and understanding. We are committed to resolving this matter as swiftly as possible and ensuring that you are fully satisfied with your purchase and experience.
The follow up call to get the order…
The follow up call to get the order right. Thank you
11 augusti 2023
Svar från GlassesPros.com
Hi John we're so pleased to hear that you appreciated the follow-up call to ensure your order was correct. Customer satisfaction is our top priority, and we always aim to get every detail just right.
Thank you for taking the time to share your positive experience with us. Your feedback is invaluable, not just for our team's motivation, but also for other customers who may be considering shopping with us.
If you have any further questions or need more assistance in the future, please feel free to reach out. We're here to help and look forward to serving you again soon!
Detta är Trustpilot
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