Glass2go Omdömen 54

TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered sealed units for the first time this week and filled in an online form, having a crisis of confidence I re-measured everything several times, finding a couple of errors!! I emailed glass... Se mer

Betygsatt 5 av 5 stjärnor

Excellent experience from start to finish. Ordering online was quick and straightforward, and delivery was right on time. The glass arrived very well packaged, with no damage, and the dimensions... Se mer

Betygsatt 5 av 5 stjärnor

Needed a large Double Glazed unit for my conservatory and obtained a local quote which involved personal collection, however, from my limited experience, it is always risky moving glass by car! I che... Se mer

Betygsatt 1 av 5 stjärnor

Scam comany not delivered over 6 weeks, customer service totally ignore our calls and emails. Order placed in February 2026. Very poor experience with customers service. After couple calls we have b... Se mer


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

54 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent experience from start to…

Excellent experience from start to finish. Ordering online was quick and straightforward, and delivery was right on time.

The glass arrived very well packaged, with no damage, and the dimensions were exactly as requested. Everything matched perfectly.

I handled the installation myself, but the product quality and service were spot on. Highly recommended.

21 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Needed a large Double Glazed unit for Conservatory

Needed a large Double Glazed unit for my conservatory and obtained a local quote which involved personal collection, however, from my limited experience, it is always risky moving glass by car! I checked the Glass2Go site and was quoted £30 cheaper and free delivery - a 'no brainer' I thought and now, 3 weeks later, I am delighted with the quality - thanks.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered sealed units for the first…

I ordered sealed units for the first time this week and filled in an online form, having a crisis of confidence
I re-measured everything several times, finding a couple of errors!!
I emailed glass to go to hold the order, the next day I spoke to Dan who kindly adjusted the measurements fo me

15 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’ve ordered a glass that never…

I’ve ordered a glass that never arrived, I was told a replacement was on its way, but also it didn’t arrived
eventually I got my money back, but it delayed my project by over 10 weeks

I would not recommend

6 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam comany no delivery over 7 weeks, customer service totally ignore our calls and emails.

Scam comany not delivered over 6 weeks, customer service totally ignore our calls and emails. Order placed in February 2026.
Very poor experience with customers service. After couple calls we have been asked - company do not have idea ,,what's happening with our order,, ( totally shocked with this answer) Till now over 7 weeks we do not have money and no glass panels as well!

27 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a great experience with Glass2Go

I had a great experience with Glass2Go. Hannah provided excellent customer service from start to finish—she was friendly, helpful, and made the whole process smooth and stress-free. She answered all my questions clearly and went above and beyond to make sure everything was handled quickly and efficiently. Really appreciate her support we love working along side glass2go with our uk projects and will continue to build this relationship

25 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Goo service.

Was easy to order with clear web site to assist. Delivery was sooner than the initially given date. Would have been useful to have had an email to say the units were on their way.

4 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good service

Very good service….had ordered a unit but I ordered the wrong size…Dan from sales sorted it for me when I emailed them ..even rang me up to double check my size off the glass….thanks again (Thanks Dan)

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality company

Being in the trade I’m always on the hunt for local reputable businesses to work alongside. When I discovered glass2go I was made up.
I recently placed an order with them and everything about the process from the initial enquiry to ordering and the delivery was superb. I would highly recommend such a professional company and look forward to making more orders in the near future. Website easy to navigate, quality glass and speedy delivery.

Jamie.

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly Recommend

Easy ordering process and constant updates throughout. Arrived within the agreed delivery time. Can’t fault and highly recommend.

3 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Delivery is not 10-12 days nationwide

I ordered a pane of glass thinking it would be here within 10-12 days nationwide as mentioned at the bottom of the page. I ordered on 6th Feb after payment to my shock and horror I got an email saying delivery 24 th Feb. How is that 10-12 days. So pleased be aware. When placing an order. They deliver to your city only when there van is full of deliveries to your city so can be any day. But saying that glass arrived in perfect health this morning at 8am 24th Feb.

6 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Communication shambles

Ordered 6 replacement units in September, finally arrived in November
, one unit cracked on install so contacted and ordered a replacement. 15 emails and 4 phone calls later still no replacement unit. Spoke to someone on the phone finally to be told they were really busy and had lots of orders and it was hard to keep track of them all?!? Shocking customer service and communication. A real real shame as the units provided are ok! Just really really hard to actually get them to deliver them.

22 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered 14mm overall thickness of…

Ordered 14mm overall thickness of glass, got delivered 27mm thickness glass 3 weeks after ordering. They won’t do refunds, they insist on remaking and sending out again. Don’t order if you’re in a hurry!!!

10 februari 2026
Omdöme utan inbjudan
Logotyp för Glass2go

Svar från Glass2go

Hi Michael, I’m sorry we let you down with the incorrect sizing and the wait time. We completely understand your frustration. To make things right, we offered a full refund as an exception to our usual policy, but we're happy to provide the express remake you requested instead. This is being rushed through production now. Thank you for giving us the chance to fix this.

Betygsatt 5 av 5 stjärnor

Good product

Good product. Promptly delivered.
All sizes as requested.will use again thanks

31 januari 2026
Omdöme utan inbjudan
Logotyp för Glass2go

Svar från Glass2go

Hi Michael, thank you for sharing your experience, it's very much appreciated. 😊

Betygsatt 5 av 5 stjärnor

Easy to use website

Easy to use website with excellent service and prompt delivery

8 januari 2026
Omdöme utan inbjudan
Logotyp för Glass2go

Svar från Glass2go

Hi Astaroth, thank you for sharing your experience! 😇

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