Glanvilles LLP Omdömen 

I instructed Glanvilles Anderson Rowntree in September 2024 for advice on a private school contract. I emailed them the full contract asking whether there was any way to stop being chased for the final bill or to get out of the obligation. They invited me to a meeting on 12 September 2024.

The meeting lasted only seconds. I was told immediately that nothing could be done. The answer was clear from the documents I had already sent. They could have given that same advice by email or phone after reviewing the paperwork. Instead they charged £492 (including VAT and a small ID search fee) for the short meeting and related work. The invoice was paid in full from money I had provided on account and the file was closed.

I had an identical situation with another firm, Bennett Griffin in Chichester. They reviewed the contract over email, told me straight there was no point in a meeting, and charged nothing for that initial assessment. That is how it should be handled.

Glanvilles turned a clear “no” into a billed appointment. The service felt inefficient and expensive for what was delivered.

I am really happy with the service at Glanvilles in Chichester. Angela Dallen assisted me with my sale of my house and my onward purchase I found Angela to be highly professional and communicated throughout the process. I would defiantly recommend this firm. Thank you so much Karen T not Anne!!!

I instructed Jessica Pallone, who works in Glanville's Chichester Office, to provide me with legal advice on an Employment matter. Jessica provided me with professional legal advice and with effective, successful communication.

Would strongly advise looking elsewhere for a solicitor for your house purchase. Communication was absolutely awful and added significant unneeded stress for buying our house. They also sent documents with our details to the incorrect address.

Absolutely terrible solicitors, i experienced incorrect legal advice, errors in documentation and poor customer service. After putting in a formal complaint they haven’t taken accountability for their actions. Absolutely disgraceful, would not recommend them.

I requested a quote for conveyancing but also requested to know what company they banked with as my funds would be transferred to their account and I boycott Barclays wherever possible. They took days to respond and claimed not to be able to share that information, even though I would have to pay them for services. They also acted as the solicitor for the seller when I bought the property and caused endless delays, my solicitor was actually very shocked because she had worked with them before and they were apparently good to work with before but on this case they were very slow to respond and needlessly difficult. The same impression I have now gotten of the company. Perhaps they are going downhill.

I highly recommend Charlotte Woodhouse and Elspeth Rossiter at Glanvilles. Their support and advice both throughout and after my divorce has been outstanding. They were kind, compassionate, fair, empathetic and responsive. Their attentiveness helped make one of the most stressful times in my life manageable and I will be forever grateful. Thank you kindly!

This is a huge thank you to Sophie Daniels. She has dealt with both my parents and aunts LPA's and also our wills.
She is very approachable, professional, explained it all clearly (particularly relevant as my dad has recently suffered a stroke). She always replies promptly to emails and is always available for queries.
Totally recommend her.
Thank you for all your help Sophie.

I have just updated my will and dealt with Amie Lawrance. She visited me at home and explained everything fully and answered all my queries. The whole matter was dealt with quickly, efficiently and in a friendly atmosphere. I have dealt with Glanvilles on several previous occasions in the last five years and have found them very efficient and helpful. Would happily recommend them.

My Solicitor is Sophie Daniels. She works both in the Havant and Chichester offices of Glanvilles.
She was most pleasant to deal with. She was helpful, knowledgeable and extremely efficient. With her input, the process of up-dating my will was very straight forward

Have just recently updated my Will and was seen by Sophie Daniels who dealt with my update with ease.
She is very polite, friendly and finished updating my will quickly and efficiently.
I Have been dealing with Glanvilles for Years and have been very satisfied with them.
Thank You

I am not a client of Glanvilles. I received a very intimidating letter from them demanding I pay almost £50,000 within 10 days into their account for a probate query. No evidence to show why money was required. I responded within 10 days as per their demand asking for clarification as to the query. Their letter had inaccurate facts so obviously no due diligence was carried out. I have chased x3 for a reply, it has now been 5 weeks! Was informed I’d hear beginning of this week now at end of week but nothing so far so being told lies as well now! Even their client told me “solicitors so slow”.Update Jan 25, suddenly dropped to £5k but still no evidence of why. Laughable

Its not often you find a solictor who deals with matters quickly, efficiently and also cost-effectively. William Stisted is a shining example of a good local solicitor.

He dealt with an 'apparently easy' ID matter really well, took only 10 minutes of my time and solved a matter that JM, the legal excutive at Mayo Wynne Baxter in Storrington had been fiddling about with and messing up for over a year!

If you are able to get to Chichester, choose this local solicitor .... Friendly, approachable, efficient and well priced. We are moving to Chi so we definitely will work with William and his team.

We recently had the pleasure of working with Angela Dallen from Glanvilles during our first home purchase, and we couldn't be happier with the experience. Angela was hugely personable and displayed an exceptional attention to detail. Her lovely warm personality made the entire process much more enjoyable, and she supported and reassured us throughout every step of our first home buy. We felt truly cared for and in capable hands. We highly recommend Angela from Glanvilles for anyone looking for a dedicated and compassionate solicitor. Thank you for making our home buying journey so smooth and pleasant!

Brilliant service by Sue and colleagues Sara and Victoria. Consistently kept me updated in the sale of my home and onward purchase, always responded very quickly to my enquiries. Never had to chase as I have had to previously with prior conveyancer, would use them again in a heartbeat. Thank you!

We have used Glanvilles on three separate occasions now for conveyancing purposes, and I have nothing but praise for Julia and the team supporting her. The service was efficient and thorough, with no stone left unturned and relevant enquires raised where deemed necessary without cutting corners. We were kept informed at every stage, with realistic timeframes specified for the various stages of the work. There was a glitch involving the solicitors acting for our buyers during our most recent experience, and this was dealt with very professionally by Glanvilles when our buyer changed their solicitor at a very late stage. Julia and her team were brilliant throughout and ensured we all achieved the end results we wanted. Our buyer asked for Glanvilles details as they were so impressed by the service we received. I would recommend Glanvilles to anyone buying and selling their house based on three personal experiences and that of my son recently too.

I used Glanvilles in Havant to do my financial order to my divorce. Don’t use them! Next to no communication from my solicitor, very slow. Changed the draft order without being asked or telling me, so my ex now benefits. Made a complaint, so far got no where, no communication as usual. Very frustrating.

3 years Glanvilles have been dealing with my late father's estate. Never return calls, ignore emails and when they do reply is ignoring the issue. I have complained directly to Susan about my evidence of account fraud by Glanvilles and Executors but they simply do not care. Glanvilles are now the main beneficiaries of my dad's estate. Just like the post office scandal. Evil in my view. Even your reply is not true. No face to face. I rang you everyday for 2 weeks and visited your office. I have evidence of false accounting by Glanvilles yet you ignore. I am legally entitled to ask for full accounts and expenses yet you refuse. You threatened me with slander yet all is true. Just like the post office you deliberately destroy lives. Where is my interim £5000 or have you spent all my inheritance? I am paying your bill after all. Will i have to wait another YEAR OF HELL . Looks like you will bet all my inheritance. Get your CEO to call me. You have given me no courtesy at all

Sue and the team at Glanvilles (Victoria, Sara & Michelle) worked their socks off for us, handling our house sale and associated purchase, at what turned out to be a very difficult time for us personally. Sue in particular is worth her weight in gold and I wouldn't hesitate to contact her again if/when we need legal services.

I would recommend Glanvilles LLP whole heartedly.
My solicitor and paralegal were approachable, kind and completely professional.
Buying and selling is a stressful time, having them alongside was a great comfort because they communicated with me, so I wasn't left wondering what was going on.
My other dealings with the team were good too.
When my first buyer changed their mind, as happens, my solicitor said, 'Don't worry, we've done a lot of the required paperwork, so that should help make for a quicker sale, because we've done so much already'.
It did, the house was sold fairly easily afterwards.
I would certainly use them again. Howard