a much better experience talking to a person, Sarah was very helpful, provided a fair price so accepted rather than getting further quotes. Thanks for a good service Martin
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First class service from GJW. They pick up quickly and deal with all questions in a polite, unfussy manner. Email comms are equally efficient and clear. I insured with them for 6 years. When I sol... Se mer
Read the small print for dinghy insurance! Not an easy renewal process and had to telephone the call centre, after emails failed to get a response. I got my answer but after 25 days sold the Optimist... Se mer
I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did... Se mer
Företagsinformation
Om GJW Direct
Skrivet av företaget
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Skrivet av företaget
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Kontaktuppgifter
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Storbritannien
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
Like what you've read?
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 39 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It is such a straight forward procedure.
18 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Fairly simple but way too many…
Fairly simple but way too many documents and small print. a 15 character password, really.
20 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Test the website with someone not…
Test the website with someone not familiar with it to renew insurance
It was not too bad but could be easier
19 april 2026
Svar från GJW Direct
Hi Michael
Thank you for your feedback, we take it all on board.
If you would like to let us know how we could make the website better, please don't hesitate to contact us.
Kind Regards
I find your website difficult to…
I find your website difficult to navigate. I used to have multi boat cover which has been discontinued. Therefore i need to renew several policies at one time. It is not obvious which boat is covered by which policy from the front of rhe dashboard. Then i can only renew one at a time and following renewal i am automatically logged off and then have go through 2 stage authentication. I have now gone through this process twice and am losing the will to live.
19 april 2026
Svar från GJW Direct
Hi Alan
I am sorry to hear this.
We have recently changed how we do our policies for policyholders with multiple boats and I am sorry to hear this does not work for you.
I will pass your feedback on to the relevant team as we do take all feedback on board.
Kind Regards
The GJW Team
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good cover at a reasonable price…
They provide a good level of cover at a reasonable price. As with all insurances I believe premiums should go down for loyal customers.
16 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Efficient and friendly but getting spendy!
I was reminded in good time about my renewal and I have always found GJW easy to deal with when needed.
Why not 5 stars? I found the website especially difficult to use to effect my renewal this time atound and a premium uplift of some 30% was a bit hard to swallow!!
17 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
GJW Direct made the whole process of…
GJW Direct made the whole process of renewing the policy straight forward and easy to understand.
15 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good price and easy to arrange
15 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
have been insuring with company for 9…
have been insuring with company for 9 years, always very happy with service and communications. would highly recommend.
17 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
have used before and am completely…
have used before and am completely satisfied with the service provided
15 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick and efficient renewal
17 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Used illegal drip pricing, if paying monthly.
I pay my policy monthly. The website announced the policy price, but failed to advise that paying monthly would cost extra, which was NOT included in the price quoted until the very end of the process. I believe that this is a form of illegal drip-pricing, for which the BSM has recently paid a large fine! The website was incredibly clunky and painful to use, constantly forcing you to re-enter Username, Password and Verification codes.
16 april 2026
Svar från GJW Direct
Hi Stephen
When you go online to renew your policy, it will provide two options. One to pay in full and another to pay monthly. Our monthly instalments are provided by a third party credit provider and so interest will be charged on these.
As you were previously not on an automatic renewal basis, this is why it displays both options so you can then choose how you wish to pay.
If you choose to pay in full, there are no additional costs to what was quoted. The additional costs are interest for paying monthly through a credit agreement and not for the insurance policy.
I hope this clarifies everything for you.
Kind Regards
The GJW Team
Easy to apply for the insurance
Easy to apply for the insurance. Forms were very simple to understand and complete. Price was good.
16 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.