a much better experience talking to a person, Sarah was very helpful, provided a fair price so accepted rather than getting further quotes. Thanks for a good service Martin
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First class service from GJW. They pick up quickly and deal with all questions in a polite, unfussy manner. Email comms are equally efficient and clear. I insured with them for 6 years. When I sol... Se mer
Read the small print for dinghy insurance! Not an easy renewal process and had to telephone the call centre, after emails failed to get a response. I got my answer but after 25 days sold the Optimist... Se mer
I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did... Se mer
Företagsinformation
Om GJW Direct
Skrivet av företaget
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Skrivet av företaget
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Kontaktuppgifter
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Storbritannien
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
Like what you've read?
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 39 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to apply for the insurance
Easy to apply for the insurance. Forms were very simple to understand and complete. Price was good.
16 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to understand.
16 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
The 'edit' button online failed to…
The 'edit' button online failed to allow me to change my telephone number from my home landline, to my mobile. I tried twice. Pretty annoying.
15 april 2026
Svar från GJW Direct
Hi Bryan
I am sorry to hear this. I hope this is now resolved for you but if you still need help please contact us by clicking 'contact' at www.gjwdirect.com
Kind Regards
The GJW team
Easy and fast .
13 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Returning Customer
I have been a returning customer of GJW Direct for a couple of years now and have had always found that they offer a competitive priced marine insurance quote. Their website is easy to navigate and fairly intuitive. The policy documents on line are not cumbersome to read or understand and because of this you can confidently make a decision when choosing the insurance cover.
13 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Always very easy to renew the policy
Always very easy to renew the policy. The premium has risen, but what price hasn't.
Over all, very pleased with servicebprovided by GJW Direct.
6 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A very expected experience
It was simply an experience I would expect. Nothing remarkable, aside from it taking 24 hours to resolve a simple renewal, no other feedback.
14 april 2026
Svar från GJW Direct
Hi Ian
Thank you for your feedback.
I can see you have now renewed your policy for another year.
Kind Regards
The GJW Team
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Simple easy renewal of insurance at a…
Simple easy renewal of insurance at a reasonable cost
11 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
too expensive
13 april 2026
Svar från GJW Direct
Hi Geoff
I am sorry to hear this.
If you would like to discuss this further with a member of the team please don't hesitate to contact us.
Kind Regards
Terrible website
11 april 2026
Svar från GJW Direct
Hi Rory
I am sorry to hear this.
If you would like to contact us to provide further information on what you had trouble with we can certainly look into this.
Kind Regards
The GJW Team
I have replied to this at thr time of…
I have replied to this at thr time of renewing. It is this sort of badgering that means the experience was less than 5 stars.
11 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
This is how it appears this side
a) It is frustrating when your password requirements are higher than others. (you are not a bank)
b) you ask how did it go ? when i have already written to you concerned/requesting an insurance cert. ......It looks like/appears.... you are more interested in your survey than in addressing your customer's' concerns (obviously not intended but that is how it appears this end).
10 april 2026
Svar från GJW Direct
Hi Jeremy
I am sorry to hear this.
I can see you have renewed your policy online after some help via email from our team.
As explained an insurance certificate is not issued but your insurance schedule does provide proof of your insurance.
I can see from the emails you seemed happy with the responses however if there is anything else you would like to discuss please do not hesitate to contact us again.
Kind Regards
The GJW Team
Online portal to make changes when ever
10 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Competitive quote with excellent cover
Very easy website to negotiate to get quote and onto completing application. Competitive price with excellent level of cover.
12 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very clear to follow application and a…
Very clear to follow application and a competitive price
12 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to do and a competitive price.
10 april 2026
Svar från GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.