Legacy Omdömen 

99
•
TrustScore 4.5 av 5

4,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I have been attempting to close my account for 2 years now. The autorenewal has no way to cancel, and no one responds to my emails even though the emails the company sends to me specifically indicate... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Legacy Lab went above and beyond to assist my remote testing situation. The Patient/Lab communication was awesome keeping me up to date on the process. Complete clinical lab results were ready in 24... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had a really good experience. I found their test very accurate. I tried it after my doctor told me to look at mail in tests. I found Legacy was the best value for my mone. They are CLIA certified and... Se mer

Betygsatt 5 av 5 stjärnor

The process was easy to understand. The deliveries and samples were processed really quickly. And they handled a shipping mishap well, and didn't charge for it. The financing also made it affordable... Se mer

Företagsinformation

  1. Fertilitetsklinik
  2. också i
  3. Fertilitetsläkare
  4. Hemsjukvård
  5. Klinik för reproduktiv hälsa
  6. Spermbank

Skrivet av företaget

Legacy (Give Legacy, Inc.) is a US male fertility company that offers at-home sperm testing and sperm freezing through mail-in kits. Its services include semen analysis, post-vasectomy semen testing, sperm DNA fragmentation testing and long-term sperm freezing (cryopreservation). How it works: A client orders a kit online, collects a sample at home and ships it to Legacy’s lab. Samples reach analysis in 21 hours on average, about 30% faster than other mail-in sperm testing providers, meaning we receive your best possible sample. Results are ready within 2 business days in a physician-reviewed report with recommendations for improving sperm health. Legacy is available in all 50 states, pricing starts at $145, and clients can pay with HSA or FSA funds. Sperm storage: Legacy stores frozen sperm for up to 25 years. Legacy is the only company that stores each client’s frozen samples across multiple sites, so a problem at one facility cannot wipe out a client’s entire deposit. Accuracy: Legacy’s mail-in kit is clinically validated. In a study published in the American Journal of Men’s Health in 2025, Legacy’s researchers showed that results from samples analyzed after shipping accurately predict the values of a fresh sample. Legacy’s lab adjusts results for the decline in sperm motility that occurs during shipping, using a predictive algorithm that accounts for how motility drops over time. The lab measures semen volume, sperm concentration, motility and morphology with a computer-assisted semen analysis (CASA) system. Sperm DNA fragmentation is measured with the Halosperm sperm chromatin dispersion (SCD) test, which Legacy validated for mail-in samples and presented at the ASRM Scientific Congress in 2022. Legacy offers the only validated mail-in sperm DNA fragmentation test in the US, and its researchers have published several peer-reviewed studies on mail-in semen testing. Lab and licensing: Legacy runs its own andrology lab in Hoboken, New Jersey, CLIA-certified for high-complexity testing. Legacy holds New York State CLEP approval for semen analysis and sperm DNA fragmentation testing, so New York residents can use its at-home kits. Legacy also holds a New York State tissue bank license for sperm storage. Who uses Legacy: People check their fertility before trying to conceive, confirm a vasectomy worked, or freeze sperm before cancer treatment, a vasectomy, military deployment or gender-affirming care. Legacy works with hundreds of fertility clinics and IVF centers across the US that refer patients for testing. Legacy serves active-duty service members, including Navy SEALs, veterans and the LGBTQIA+ community. Insurance and benefits: Legacy is covered by TRICARE and the US Department of Defense (DoD), including for sperm cryopreservation, and by the US Department of Veterans Affairs (VA) nationwide. Legacy is in-network with UnitedHealthcare nationwide and with every major fertility benefits provider. More than 500 employers offer Legacy as a fertility benefit. About the company: Legacy was founded in 2018 at Harvard and went through Y Combinator. It has raised over $50 million from investors including Justin Bieber, and the company is cash flow positive. Y Combinator named Legacy a Top Company, Forbes listed it among America’s Best Startup Employers, the Financial Times ranked it among the fastest-growing companies, and Business Insider named it one of the startups most likely to reach unicorn status.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

99 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(99)

73 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Complete scam

Complete scam! Customer service doesn’t answer the phone, the transport liquid needs to be refrigerated , so if the package stays outside for a day, it’s useless.it doesn’t say that when you order it.

23 april 2026
Omdöme utan inbjudan
Logotyp för Legacy

Svar från Legacy

Hi Victoria,

I oversee our Client Experience team here at Legacy, and I was really surprised to see your review. This is not the experience we aim to provide, and I’d love the opportunity to look into what happened and make this right.

When you have a moment, could you please reach out to us at clientservices@givelegacy.com

I was not able to locate any recent interactions using your first name, so connecting directly will help me dig in quickly and get things back on track for you.

Thank you, and I hope to hear from you soon.

Best,
Jaclyn

Betygsatt 5 av 5 stjärnor

Everything about this was easy

Everything about this was easy. Delivery, processing, shipping, the follow up and results, all great. Even the upsells are actually useful. Overall process was quick, and I have actionable steps to optimize my own fertility.

2 april 2026
Betygsatt 5 av 5 stjärnor

Ali is extremely helpful

Ali, one of the client service specialists, is extremely helpful, patient, and always addresses my issues thoroughly. I’m a very happy customer of Legacy!

26 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I work in dangerous conditions

I work in dangerous conditions. I been worried about my health overall and tested with Legacy. My parameters came back ok but then I saw they had a sperm insights report to supplement my results. I was surprised to find out I have a very good sperm score and lower risk of testicular cancer. Kudos Legacy! Thank you for the informative data.

4 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Clinically validated results experts

I was curious about my fertility and wanted to find a clinically validated company to test my sperm. I talked to JD and she guided me through the process and got me set up with very affordable sperm freezing. I also purchased an additional sperm insights report which I found extremely enlightening. Thank you legacy for providing such a valuable service to people in a fertility desert.

22 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

More than a productl

my husband has had guilty/anxiety for years. I'm serious; years. the founder of legacy personally got on the phone with him and spoke to him for >1 hour.

some things are more than products. nothing else to say except: thank you.

12 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not trust your future to them

Worst part: They destroyed my precious sample instead of preserving it.
Bad but not a dealbreaker: The kit arrived very late - 7 days. The preservative has to be refrigerated or it's not any good.
VERY bad: They asked me to remove a negative google review in exchange for a refund.

11 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had an excellent experience with…

Had an excellent experience with Legacy. The directions are very easy to follow, and they are extremely fast with the product being returned and sending out the results. Would highly recommend.

23 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The first half of service

I’m writing this review preemptively, having just completed the process of storing my sperm. It’s possible I’ll write a different review in a few years when it comes time to use it.

Ali was extremely helpful throughout the process. I had a specific request to review the analysis of my first sample before committing to storage, and Ali even offered a patrial refund if I was unsatisfied. I was pleasantly surprised by the health of my sample, especially considering it was shipped overnight. Based on that experience, I decided to proceed with long-term storage.

I am a public service worker and am regularly exposed to harmful chemicals as part of my job. The company acknowledged this and offers a reasonable discount, which I greatly appreciate.

In a few years, when it’s time to retrieve my samples and evaluate how well they’ve been preserved, I’ll be sure to update this review. For now, I’m very satisfied with the experience.

23 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and easy

Shipped quickly and everything was explained well. My only complaint is that the vial of liquid that comes with the kit is extremely difficult to open.

14 januari 2026
Betygsatt 4 av 5 stjärnor

We live somewhere where it's very…

We live somewhere where it's very difficult to get a semen analysis without a month or more long wait. Ali at Legacy walked us through the process and we had a kit in hand and accurate results within a week. The easiest medical test I've ever gone through. Dare I say the process was even enjoyable.

9 december 2025
Betygsatt 5 av 5 stjärnor

Fantastic Sperm Kit

My wife and I have been trying to get pregnant for the past 6 months. The Legacy Kit gave us peace of mind to learn that my fertility numbers were in the normal range. We were able to provide the report to our fertility doctor to help rule out a problem with my semen. The kit arrived promptly and had easy directions to follow. I highly recommend this kit for any couple looking to learn more about their semen health data.

2 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Testing Made Simple

The process was simple, discreet and very easy to follow. Many testing options to choose from. Anywhere from a simple analysis to the addition of DNA fragmentation or cryopreservation of the sample. The kit made it back to the lab the very next day and results quickly followed. Would recommend to anyone looking for an easy and effective way of testing fertility.

15 januari 2026
Betygsatt 5 av 5 stjärnor

Had an amazing experience

Had an amazing experience. had a vasectomy and used their post vasectomy product. From start to finish, high level quality of product and service. I cared about clinical validation and clia certification, they were the best option out there.

14 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

CLIA certified service

My wife and I are planning on using IVF in the future and Legacy was the only CLIA certified mail-in sperm kit service we found and that was a requirement from our clinic. They helped get three samples stored without a hitch, even added DNA fragmentation testing too. Great service.

16 september 2025

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