Ginco Omdömen 152

I buy nuts from Ginko every month and the service and quality is fantastic, I would thoroughly recommend.

Excellent quality and delivered on time. will be placing all orders with Ginco

Good quality product and super fast delivery.

I order around £30 of stock for the office every month and EVERY month so far the delivery has been delayed.
This last month I placed my order on the 24th of April and had to pay a £4.99 compulsory delivery charge. They claim the order will be delivered by the next working day if order before 2pm.

It is now the 2nd of May and I still don't have my order or a response from Ginco to say when I will expect the order or an offer to refund the extortionate delivery charge.

Great quality nuts good prices will buy again. Good all around

So annoying that I ordered some cashew nuts and was sent toasted corn instead, I have sent emails and called but yet to receive a solution to this problem.

I ordered my first time with them for various nuts, seeds and dry fruits. I found the quality and price were good and I got their order in the timeframe they promised.
So after having good experience with them I naturally wanted to place another order, and I did for 3*1kg roasted and salted sunflower seeds.
I placed the order on Thursday and chose express shipping which meant I would get my order by Saturday. I got notification from Royal Mail that the shipping label was created and now they are waiting to receive the product for delivery. So that shipping notification didn’t get updated for a few days and after I waited 5 days I contacted the company to check where my order was. They came back to me with apology and blamed Royal Mail on loosing my package and promised they will immediately post a new one.
Next day I received an update on the same tracking number they gave me initially that the package now with Royal Mail and processed for delivery. That means they created a label and forgot to post my item in the first place, then why blame Royal Mail for it? If Royal Mail lost my parcel like they claimed they would have posted a new parcel with the new tracking number but that’s not what happened.
That was a first red flag for me that the company lied about the whole situation.
The second red flag I got when I asked for delivery refund since they took a week instead of 2 days as promised to deliver my order. There was no response to my request at all
To make the matter worse the product I ordered was not a good quality and definitely wasn’t the same quality I ordered the first time. The first time I ordered exact same product the quality was good, seeds were well roasted, salted and good size also very tasty.
The second time product came and I knew it was different just by looking at it, the seeds were much smaller and even different shape. So when I tried it they were not good, very soggy, the shell stuck to the seed and won’t come off easily like in a good quality should do.
Also there was some bitter taste present and I could make out the seeds were spoilt or were not treated right way.
So anyway after waiting for my order for 7 days I got a bunch of seeds I can’t use. So so disappointing and needless to say I won’t be ordering from them ever again

Used this merchant a few times now. Very happy with my purchases and my experience so far. Excellent customer service. Would highly recommend.

its great not that expensive. fast delivery. im very happy!

I use this shop in the past and I carry on use in it as I found it very convenient and very good quality products. One important thing that I must mention is that the delivery is quick and the items are well packed. I give 5 stars to quality products and to service too.

Speedy delivery , item as described , recommended seller .

fast delivery, and they tasted lovely thank you so much

Ordered some stuff
Then they cancelled the order as they messed up the price . Very rude customer service . AVOID

Good prices, good quality, fast delivery, I’m very happy with my order, I’m going to continue orders

Sorry to say that Last time I ordered Black pepper powder 500g packet but It was not in my parcel.I informed the company but not response about yet.That order customer Ref.13782/#GNC3011

I purchased peanuts and almonds.The quality was excellent and i will definitely reorder and would recommend to everyone.Easy to order and delivered promptly.Thank you

These ppl are nuts! Not only they give you the best deals you also get the best 🌰 🥜! My box arrived so quick and I was well impressed by the quality! Well impressed and thanks very much for the excellent service!

Avoid!
Ordered roasted peanuts as was advertised on their page and was sent bird peanuts, a cheap product. I raised this issue with them on email , after 3 reminders, radio silence.

Also privacy - they spam you on WhatsApp using the number provided for delivery, without consent.

Fantastic experience great for parties and events very tasty and fizzy loads of flavours best online thanks highly recommended