Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I'm a fan of Ghost lifestyle products & I recently had an issue & hit up customer service & they took care of my issue quickly & were very responsive & attentive to my needs. Shout-out to Carlos at Cu... Se mer

Betygsatt 5 av 5 stjärnor

I was sad when I wrote to Ghost Support because I thought one of my favorite products was gone. That didnt last long though - Tony replied not only with the good news that it was still available, bu... Se mer

Betygsatt 5 av 5 stjärnor

Carlos was very helpful and patient with me during my situation. The 7-up link wasn’t working, at first we thought it was WiFi that was blocking me from the site & even using mobile date, I still wasn... Se mer

Betygsatt 5 av 5 stjärnor

Outstanding customer service, extremely quick replies, questions answered, I had an issue which was at no fault of ghosts, but they handled it and resolved it extremely professionally! Excited to try... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med vitaminer och tillskott

Informationen kommer från olika externa källor

GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 78 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Top tier customer service

I love the product. Period. Best tasting energy drink on the market.

Their customer service is equally excellent. Had a problem with an order and they responded fast and exceeded my expectations on a resolution. 10/10 customer service.

4 januari 2026
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

Thanks for sharing your experience with our team! We appreciate your support!

Betygsatt 5 av 5 stjärnor

Missing item response

I had a missing item from my package and the team worked quickly to resolve my issue!

4 januari 2026
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

We’re happy to hear that our team resolved the issue! Have a Legendary rest of your day!

Betygsatt 5 av 5 stjärnor

Great customer service

Customer Support Carlos was amazing in resolving my problem. I made 2 orders to be delivered to the same address. The delivery service delivered one but not the other. Carlos helped resolve the issue to ensure I received my items. Thank you so much for quick responses and great service!

1 januari 2026
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

We’re stoked to hear Carlos was able to jump in and get everything sorted when that second delivery went sideways!
Appreciate you taking the time to share the love!

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

I had forgotten to apply a discount code to my order and reached out to customer service in hopes it wasn’t too late to apply it. They addressed my concerns same day and proceeded to process a partial refund for my order! I have been a fan of their products for years, but this efficient handling of my inquiry just solidifies their awesomeness.

31 december 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

We’re glad our team could jump in quickly, sort out that discount, and make things right with the partial refund. Hearing that this reinforced your trust truly means a lot to us—thanks for being a longtime supporter!

Betygsatt 5 av 5 stjärnor

Amazing Customer Service

I had ordered from them before and LOVED the products earlier in the year. Just recently I reordered and had the package get lost, and customer service was super nice and easy to work with, even sent me a replacement package right away!

2 januari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Disappointing 2025 Mystery Box(s)

2025 Mystery Box(s) we received were very disappointing. This review is for the contents of the box… not the flavors of ghost energy - we’d rate that a 5/5!

As huge Ghost energy fans we were so excited to get the notification on December 26th that we could FINALLY order the mystery box and get the popular flavors that sell out quickly or just dropped. We ordered 2 cases (within a minute of the website going live) so as to not be greedy and enjoy a variety of flavors mixed in BOTH cases.

We hoped for iced tea lemonade, bubbaliciois flavors, the new blue raspberry and Welch’s Grape Cranberry but instead got flavors that are always in stock at our local grocery store (we could have just got them there instead of paying for shipping and waiting a week to get them in the mail) AND the exact same flavors in both cases.

Not sure how everyone else’s experience was with the flavors they received but at the very least we expected 2 DIFFERENT cases instead of 2 identical ones :/

3 januari 2026
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

Hey Ryan,

My name is Cameron, and I’m the Director of Customer Support. We appreciate you sharing your feedback on our GHOST® MYSTERY CASES — and I’m sorry to hear this was disappointing, especially receiving two identical cases when you were expecting more variety.

This launch was designed around exclusive cans and packaging that aren’t always available at local retailers, rather than exclusive flavors — but we absolutely hear you, and we’ll be sharing your feedback with our team so we can improve future drops.

Betygsatt 5 av 5 stjärnor

Lost & found

Recently I tried to login to my account but realized I forgot my password & did not have access to my email associated with my account I signed up with. I sent an email regarding this is issue & mr Carlos was the one who took care of my issue with ease. Was very pleased on how smooth & fast they were able to resolve my issue. Highly recommended & will continue to support this company. 👍🙂

30 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Free Replacement of Damaged Product

Ordered the Peppermint Hot Cocoa Protein Mix and the container arrived damaged and the seal was broken. Ghost was very quick to replace the product at not cost to me. Carol was very helpful and responsive in her responses.

29 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had doubt, but Service won me over

I had been using this brand and recently went all in with their products after extensive research. I wasn't sure I had made the right choice, as their website seemed to focus more on marketing and "hip" factor than details and science, but the ingredients lined up and I decided they had earned enough good will from me as a customer to invest more into their products. One of their products arrived missing a scoop, which was kind of required for proper use of the product. I basically emailed them saying "Hey, what gives? I expect better" and feeling I had made the wrong choice and should of went with another brand. They promptly responded and said "Hey, you're right. We messed up, we're going to make this right" and their customer service blew me away. I now feel confident in my choice with this brand and will be a continued customer.

29 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This Company is a disgrace

This Company is a disgrace. I ordered from them weeks before Xmas. I am still waiting for my delivery. I had to contact them a few times before they finally replied and said they were going to make a claim with their carrier. Nothing about me getting a refund. They care nothing for their customers. Take my advice and buy nothing from them. As company that doesnt respect their customers should be avoided at all costs

6 december 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

Hey Helen, I’m Lauryn, Customer Support Manager here at GHOST®. We apologize for the delay and thank you for your patience over the holiday, as we experienced a higher volume of inquiries from our recent launch.

After looking into this further, it looks like one of our team members was able to issue a refund for the delay. We are happy to hear that your refund was processed swiftly and successfully!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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