I'm a fan of Ghost lifestyle products & I recently had an issue & hit up customer service & they took care of my issue quickly & were very responsive & attentive to my needs. Shout-out to Carlos at Cu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was sad when I wrote to Ghost Support because I thought one of my favorite products was gone. That didnt last long though - Tony replied not only with the good news that it was still available, bu... Se mer
Carlos was very helpful and patient with me during my situation. The 7-up link wasn’t working, at first we thought it was WiFi that was blocking me from the site & even using mobile date, I still wasn... Se mer
Outstanding customer service, extremely quick replies, questions answered, I had an issue which was at no fault of ghosts, but they handled it and resolved it extremely professionally! Excited to try... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...
Kontaktuppgifter
South Green Valley Parkway 170, 89012, Henderson, USA
- ghostlifestyle.com
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tasted the new original colada energy…
Tasted the new original colada energy drink and it’s really good

Svar från GHOST
Perfection
There are a couple moments in life that are just perfect.
There are moments the gods could not improve.
Beers on the beach at sunset.
The gym at 2pm with the boys, everyone hitting prs.
Warm bed in -15 degree weather
Sydney Sweeney.
These things are complete.
They ask nothing more.
But now I know ghost customer support belongs among them. They gave me a discount after the first order issue, and after I had another minor problem they responded almost immediately, after the warehouse team had resolved it.

Svar från GHOST
I made a login mistake and entered in…
I made a login mistake and entered in some points wrong -- a minor issue but bothersome personally (IYKYK).
I contacted support via email, explained the mistake, and they adjusted the points.
Quick response, exactly what was needed. A+ service.

Svar från GHOST
Great organization with excellent…
Great organization with excellent products and customer service. After trying dozens of different brands (I previously worked for GNC), I've subscribed to monthly deliveries for multiple Ghost products. From pre-workout to protein, Ghost delivers excellent flavors, trusted ingredients, and near perfect mixability. Plus, their customer service team is always super responsive and helpful anytime I've needed it. Today I had an issue with one of my subscriptions so I emailed them and not only did they respond within an hour, my concern was handled and they even made a couple of extra recommendations in the response, which was super helpful.

Svar från GHOST
I wish I could give a 10
I accidentally placed an order on an incorrect card on a Sunday. I emailed them explaining my mistake and if they could help me. They almost instantly got back to me and were able to help me out! Amazing customer service, amazing products, and just one of the best companies around right now.

Svar från GHOST
Really helpful
Really helpful! Customer service helped me right away (after an initial automated AI response) and were very understanding, kind and efficient when my package got stolen.

Svar från GHOST
Great Customer Service & Products
I was trying to update my information for my account, but the web page was giving me issues. I reached out to customer service, and they quickly helped me resolve the issue. Also, Ghost's whey is so tasty - honestly the best protein powder I've purchased!

Svar från GHOST
Super amazing products and customer…
Super amazing products and customer service. Always well packaged and delievered timely. Has been my go to in the fitness journey with lots of variety of flavors and everyday essentials.

Svar från GHOST
Damaged Shipment
Was waiting for a shipment from UPS and was informed they had damaged the contents and thrown everything away. Ghost told me not to worry, all new products would be shipped out asap, which they did! I appreciate the quick response and the support Ghost provided. Another great thing Ghost does is have all duty charges paid up front, so makes the shipments arrive on time and not having to worry about paying them at another time during the shipping process which could delay the shipment. Thanks Ghost for the great service!

Svar från GHOST
Super Responsive and Generous Support!
I shot a quick note with a message to help illustrate the condition some of our shipments arrive in and was promptly issued a shipping charge refund.
When I say "promptly," I mean something in the order of MINUTES. I wasn't even thinking about a refund, just trying to help show off the absolute carnage that results from UPS' shipment process by the time the boxes get here, so this was a wonderfully pleasant surprise!

Svar från GHOST
GHOST FAN BOY
I have been using ghost for years, mainly pre work out and Creatine are my go too right now. Just got the ghost protein bars and love that they are sticks. Most protein bars are big and bulky single bars that take forever to chew, these ghost protein bars are amazing and great taste. I love the apparel super comfortable, and honestly ages really well. I have old shirts that still look really great and always getting fresh merch. Love the stainless tumblers! Always cold water!! And don't even get me started on the cans, there is hardly any flavors I don't like. It feels amazing to have a brand I trust and love now !!! So thank you GHOST!!!!

Svar från GHOST
There was an issue with my package…
There was an issue with my package being delivered. Not sure what happened but at the time it said it was delivered, I was home and nothing was there. Ghost support put a claim in with the delivery service and re-ordered my protein powder at no charge for me. W Ghost

Svar från GHOST
The support team was so helpful and…
The support team was so helpful and genuine and the order was on time.

Svar från GHOST
Poor customer service
The customer service is difficult to deal with when you have product concerns.

Svar från GHOST
Contacted support
Contacted support, they got back to me extremely quick! They were very helpful and I will definitely be subscribing. I've been taking ghost watermelon warhead pre workout and have loved it.

Svar från GHOST
Carol turned by bad experience into a…
Carol turned by bad experience into a good one by helping me get a flavor that I would actually enjoy. I now have appreciation for the product, and after a busy tough day at work GHOST has earned my business in a way others may not be able to compete against.

Svar från GHOST
Great customer service
My order was incomplete when it arrived, but Carol sorted this out for me and made sure I received the missing product anyways. Really recommend ordering here and their customer service is great!

Svar från GHOST
Problem Solver
I contacted customer support and Ian assisted me. The email exchange was pleasant and professional. Ian looked into the issue I had and took care of it for me! Super quick and super helpful! This is how customer support should be! Thanks Ian and thanks Ghost!

Svar från GHOST
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







