I was playing an innocent color-sorter game, and I was subjected to an interstitial ad from Galatea. It was about bestiality. I do not want to say in detail what it said. It was disgusting. The "story... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Update 14/4/26 See below for original 1 Star review I have upgraded my review from 1 star to 5 as I wrote and complained to the customer services department of Galatea complaining of their false... Se mer
They put adverts between the levels of free AppStore games on the iPad. The ads are extracts from books which, quite frankly, pornographic in my view. I am not a prude, but I don’t want to see this di... Se mer
I signed up for a year subscription, was charged early February and within a week my subscription purchase had disappeared. I have a ticket 836216. I have sent 2 emails since February 27th’s last re... Se mer
Företagsinformation
Skrivet av företaget
Relax and dive into a great story! Galatea offers bestselling fiction series at your fingertips. Millions of readers can’t get enough of our library of unputdownable novels. We have a story for every desire, with new chapters and books added daily. From shifter romance to vampires falling in love, paranormal romance, thrillers, contemporary romance, motorcycle club romance, bad boy billionaires, forbidden loves, arranged marriages, fantasy series, sci-fi books, and more! There are over 600 stories to choose from, featuring chat fiction and other immersive reading elements. Read exclusive online novels from new and best-selling authors including The Millennium Wolves, the #1 bestselling werewolf romance series; The Arrangement, our most popular billionaire romance story; and the breakout fantasy series, The Lycan's Queen.
Kontaktuppgifter
300 Brannan Street, 94107, San Francisco, USA
- support@inkitt.com
- getgalatea.com
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not upfront about charges to continue…
Not upfront about charges to continue with stories. Bought chapters for a book only to be shown the same chapter again and again . Avoid this site
SCAM
I paid £49.99 for an unlimited subscription and then a couple of weeks later noticed they are also taking £7:99 a week out my bank.
Contacted them and gave them all the information they needed and although they did respond it dragged on till I escelated it with my bank. If that doesn’t work I’ll just order a new bank card
Not easy to cancel subscription
Not easy to cancel subscription. I have contacted them numerous times. Now doing a credit card dispute, which they have until December to credit my account. Don't recommend them
Je suis profondément déçue
Je suis profondément déçue. J'avais souscrit un abonnement annuel en ayant pris la décision de ne pas reconduire l'abonnement, mais un prélèvement a été effectué à nouveau sur mon compte sans mon consentement. Il est possible de résilier l’abonnement à tout moment jusqu’au dernier jour de la période initiale, ce que j’ai fait, mais il m’a été impossible d’obtenir un remboursement. Je déplore un manque total de compréhension et considère cette pratique comme abusive. A fuir ...
Totally crap SCAM app
Totally crap app, stories are written by a teenager trying hard to be an adult. Subscription is a SCAM, Think twice before you click the subscribe button there are no refunds given. Typically, in-app purchases are non-refundable, and canceled subscriptions continue through the end of the current period without refund. If you would like to request a refund, generally, you should work with your App Store. Even App store don't want give refunds.
Bella ma migliorabile
Subscription
I have just paid for an annual subscription 40 and so far it’s been really fun to read whatever I want to. I have also been offered the lifetime subscription, which I am considering. I wanted to place a review, as many are quite negative. This is one of the better book apps compared to others I have used. Give it a go but don’t bother with buying coins, it is obvious it will cost you more and unless you are happy to wait for chapters and pay with time - again better to subscribe.
Scam company
Scam company, they show you the option to pay £4,99 per MONTH and when you go pay they take £48,99 for the whole year!!! I disputed the payment with my bank and galatea doesnt want to give me my money back! Their email with payment proof went straight to spam and I was not aware of the amount they ve taken until I checked my online banking. Is weird as all other emails from them went to inbox so this company is a leech.
AVOID at all cost!!!
Absolute scam
Absolute scam! Please don’t use! The books are great, but get to book 3 of a series as I have & have to choose “buy chapters” to continue. It takes your money but you find you CANNOT read on - it then tells you an annual subscription is required & ignores refund requests!
Misleading. Fraudulent
Misleading.. App was advertised as billed monthly and then they took a years subscription. I tried to cancel within a few hours with apple who have refused twice to give a refund. So it’s a double scam. Why are Apple enabling, if not complicit in this scam? They are delaying issuing a refund which- for selling under false pretences, and allowing for cooling off period rights, should be actioned, no quibble. Makes me doubt them as well as the app. Buyer beware.
Doppelte Abbuchung
Es wurde irrtümlich der Betrag für das jahres-Abo doppelt abgebucht. Nach Rückfrage wurde innerhalb von 2 Tagen der Betrag rückuberwiesen. Bin wirklich sehr positiv überrascht. Tolles Kundenservice!
Una gran bella fregatura
Una gran bella fregatura
Ho letto il primo libro e per poter continuare ho acquistato un pacchetto che mi permettesse di saltare l’attesa
Peccato che per il secondo libro questo pacchetto non è valido e,dopo aver letto i primi 5capitoli, se voglio continuare devo abbonarmi.
Anche no!
Con il costo dell’abbonamento compro libri veri!
Attenti agli scherzetti…
Ho iniziato a leggere un libro, primi capitoli gratuiti, poi iniziano a farti “comprare” i capitoli se non vuoi attendere ore per sbloccare il successivo. Arrivo all’ultimo libro della trilogia e… se lo vuoi leggere ti devi addirittura comprare l’abbonamento! Mi sono sentita raggirata. App cancellata, il finale del libro me lo immagino da sola.
Ohne zu bezahlen können die meisten…
Ohne zu bezahlen können die meisten Geschichten nicht zu Ende gelesen werden und es muss immer für ein Jahr bezahlt werden, deshalb habe ich die App wieder gelöscht.
Costa troppo
Costa troppo, non c'è neanche un abbonamento mensile, attesa troppo lunga, non ne vale la pena. Spero riguardino l'app da cima a fondo perché è davvero snervante.
Also ich finde die App prima
Also, ich verstehe nicht, warum manche schreiben es wäre zu teuer. Man kann für das Jahresabo von 70€ viele Bücher lesen und wer möchte sogar Hörbücher anhören. Ja, Hörbücher finde ich da auch nicht so toll, da von einer KI gelesen und deshalb ziemlich emotionslos.
Aber Bücher habe ich schon einige gelesen. Die meisten waren wirklich gut. Im Laden bezahlt man auch im Durchschnitt 10€ für ein Buch, also lohnt es sich doch schon, wenn man innerhalb eines Jahres 7 Bücher liest.
Ich habe definitiv schon mehr als 7 innerhalb der letzten 3 Monate gelesen.
Schön wäre es, wenn man das Jahresabo monatlich bezahlen könnte, aber meine Güte. Man gibt genug Geld für anderen Schrott aus, also warum nicht 70€ für etwas, was wirklich gar nicht so schlecht ist. Liebe die Werewolf Geschichten 😉
A scam 4 true readers
It is too confusing to cancel so I went the easier route and got a new number for the credit card used for this purchase so it can’t renew. This app is not user friendly as advertised. So disappointed! Purchase the app then wait hours to read more then one chapter or buy chapters? What a scam. Then make it difficult to cancel. Nice try
Bad books and time wasting
They have horrible reviews, please heed the warnings! I’m also pretty sure that the books are written by AI. I can’t find ebooks or the authors anywhere for some of these books! It’s a time wasting app, making you wait 6 hours for a small chapter! I refuse to spend my money on it.
Awesome App
Awesome App! It's free every 6 hours, but ultimately it has the best books to read. I can't put it down
No response to emails + no refund
No response to emails. Sent 2 different payments neither opened next chapter when questioned re refund - none. No refund. Not impressed at all
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