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Chip Omdömen 

5 178
•
TrustScore 4.5 av 5

4,3

Finansiella tjänster
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Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was locked out of my account and even resetting the PIN did not resolve the problem. I emailed CHIP and was contacted very promptly by Kirsty. It took a few tries and eventually a manual reset of my... Se mer

Betygsatt 5 av 5 stjärnor

Recently moved to Chip for our ISA savings. The transfers were very easy to arrange and were transferred within the timeframe stated. I did have on one occasion the need to contact support. The sup... Se mer

Betygsatt 4 av 5 stjärnor

For someone just starting a Stocks&Shares ISA there was little description of how to set one up. Together with a Savings ISA I managed to confuse both my bank and myself! Fortunately the staff at... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently contacted Todd, at Chip bank to discuss a possible inheritance from a friend. He was very helpful and took me through the process with just a few emails, he offered assistance all the way,... Se mer

Företagsinformation

  1. Finansiella tjänster

Om Chip

Skrivet av företaget

      Download Chip App      Chip Instagram        Chip LinkedIn      Chip LinkedIn  

Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.

With Chip you can:

      
  • Start investing from £1 with our range of investment funds.
    •   
  • Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
    •   
  • Track your entire investments and savings portfolio in one place.
    •   
  • Set your financial goals, link an account and save for those milestone moments.
    •   
  • Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
    •   
  • Open any of our savings accounts completely free within minutes2.
    •   
  • All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
    •   
  • UK-based customer support available 7 days a week.

Everything else you need to know:

      
  • Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
    •   
  • Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
    •   
  • Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
    •   
  • When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(5 178)

871 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

When I first opened an account with…

When I first opened an account with Chip 2 years ago it was incredibly easy and stress free.
The day to day management of the account is impressive including security quarterly checks to sign back into your bank to verify identity.
Great interest rates, but sadly I had to close the account.
Chip were really helpful via email, quick to respond and follow up.

1 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Classic bait-and-switch: 4.56% for new signups, 3.75% for loyal savers

Chip used to be a great place to park your savings, but their loyalty penalty has completely ruined the platform.
Right now, new customers are being lured in with an headline rate of 4.56%, while existing customers who have trusted them with their money are left sitting on 3.75%. That is nearly a full percentage point penalty just for being a loyal user.

It’s the classic fintech playbook: pull people in with market-leading introductory rates, wait until they settle, quietly drop the yield, and rely on customer inertia so you can subsidize the acquisition of new accounts.

Rewarding brand-new accounts while eroding returns for the people who actually helped build your deposit base shows exactly where Chip’s priorities lie. Your money will only work hard here until the honeymoon period is over. If you don't want to constantly monitor rate cuts and transfer your cash elsewhere every few months, look at providers that offer the same rate to everyone.

4 oktober 2026
Omdöme utan inbjudan
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Svar från Chip

Hi Michael,

We’re sorry to hear how disappointed you are. We understand why seeing a different rate for new customers can feel frustrating, particularly when you’ve been with Chip for some time.

Our savings rates can change as our products and offers evolve, and introductory rates may be available to eligible new customers for a limited period. We appreciate that this can feel unfair to existing customers, and we take feedback about how we structure and communicate our rates seriously.

If you’d like us to look into the rate you’re receiving and explain what you’re currently eligible for, please get in touch with us via the in-app chat and we’ll be happy to help.

The Chip Team

Betygsatt 5 av 5 stjärnor

Brilliant

Brilliant, easy to use app. Great interest rates. Love the auto save function, helps build up savings without necessarily noticing it leaving your current account. Have recommended chip to several family members and friends.

4 oktober 2026
Betygsatt 3 av 5 stjärnor

We’ll set out website and clear

We’ll set out website and clear. Interest rates are no longer competitive, they need to be reviewed.

1 oktober 2026
Logotyp för Chip

Svar från Chip

Hi Amanda,

Thanks for the honest feedback. We’re sorry to hear you no longer find our interest rates competitive. We know how important the rate is when choosing where to save, and we understand your frustration if you feel Chip isn’t offering the same value it once did.

We’re continually reviewing our rates and products, and feedback like this is valuable in helping us understand what matters to our customers. If you’d like us to discuss the rates available to you, please reach out via the in-app chat.

The Chip Team

Betygsatt 4 av 5 stjärnor

easy app to use

I have 2 accounts with chip. Instant access account- I use transfer the money from my currently account for the funds I don't use immediately and earn some interest. withdraw some when bills are coming out.

I also prize saving account wishing to get some prize but hasn't got nothing yet. I would like to know if the process is transparent.

3 oktober 2026
Logotyp för Chip

Svar från Chip

Hi Tina,

Thanks for sharing how you use your Chip accounts. It’s great to hear that your Instant Access Account is helping you put spare money to work while keeping it available when you need it.

With our Prize Savings Account, prizes are awarded through a random draw, so there’s no guarantee of winning. We aim to make the process clear and fair, and you can find more information about how it works in the app and on our website. If you have any questions about the draw or your account, our in-app chat team will be happy to help.

The Chip Team

Betygsatt 4 av 5 stjärnor

Wide range of funds and easy to use

I just use for investing, there are better savings rates out there. But for investing it's easy to use if like me, you're new to investing. Low fees means more of your money is invested.
Returns have been impressive so far.
The only thing that would make it better would be the ability to invest in individual shares.

3 oktober 2026
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Svar från Chip

Hi Claudia,

Thanks for the thoughtful feedback! It’s great to hear you’ve found investing with Chip straightforward as you’re getting started, and that our low fees have helped keep more of your money invested. We also appreciate your suggestion around investing in individual shares. We’ll pass that feedback on to the team as we continue developing our investing options.

The Chip Team

Betygsatt 4 av 5 stjärnor

Easy to use and navigate around the…

Easy to use and navigate around the APP.
Like the security of the bank transfer.

2 oktober 2026
Logotyp för Chip

Svar från Chip

Hi Andy,

Thanks for the great review! We’re pleased to hear you find the app easy to navigate and that you value the security around bank transfers. Keeping your money and transactions secure is really important to us, so it’s great to know that gives you confidence when using Chip.

The Chip Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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