Most of it went well. The item was correct and even the shipping time was fine (given that the part wasn't in stock at the time). The only remark I have is the packaging; they could have added a littl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
⭐️⭐️⭐️⭐️⭐️ – Excellent Service & Genuine Part Ordered a Genuine HP Spectre 14-EA Thermal Heat Sink Fan from Genius Parts and couldn’t be more impressed. The entire order process was handled quick... Se mer
found a fairly rare part on there for a comparably low price, was genuinely surprised by the quality, also packaged well. delivery was timely and as expected considering the distance. will order again... Se mer
I had tried to find the part I ordered all over the Internet, and even when the company had no stock they back ordered the part from HP and kept me well informed about the part shipment and availabili... Se mer
Företagsinformation
Skrivet av företaget
With a passion for innovation and a commitment to quality, we set out to provide customers with genuine Lenovo, HP, Asus, Samsung, Dell, and Acer products and parts.
Kontaktuppgifter
Storbritannien
- sales@geniusparts.co.uk
- geniusparts.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor quality products, poor customer service
I had an awful experience with this company in every way possible.
I needed a new battery for my Acer laptop, so a store that was partnered with Acer and apparently sells brand new, OEM parts seemed like the best place to go. Oh boy was I ever wrong. The first battery they sent me already had 88 charge cycles and only about 75% of the capacity of a brand new battery so I requested a replacement. The replacement battery came in and managed to be even worse, it had fewer charge cycles (still too many for a new battery) but the capacity was only about 65% of what it should have been, so this time around I asked for my money back.
I sent the battery back and then the hassle of getting my refund started. First I had to remind them that my return had arrived a few days ago so they could process my refund, then they only refunded me £4 for shipping instead of the full cost of the order. Had to email them again to finally get my money back.
All in all, I spent over a month dealing with this and all I got was my time wasted. I highly recommend you don’t order from this company, especially if you need a battery. Or if you do, run a battery health check immediately after installing to make sure they sent you a good one.

Svar från Genius Parts
Professional staff
Staff member was able to give correct product and delivery time.
It arrived as advertised.
Lenovo part
Hello . I want to say THANK YOU to Genius parts company. I ordered (Lenovo IdeaPad 3-15ARH05 Palmrest Cover Touchpad Keyboard) and i got it realy fast. Work so good and it was on very good price <3 Thank you guys <3
Excellent service.
I had a query with my order but Jamie was very helpful and sorted everything for me quickly and efficiently.
Great company
Great company. I purchased an original Acer battery, Charged it for 24hrs as recommended, it's giving me circa 6hrs of use .
I was sent the wrong item
I was sent the wrong item. I did receive a refund in full though.

Svar från Genius Parts
Good value, great service!
Found a complete display assembly for my Thinkpad T14 Gen4 with OLED 2.8K Dolby Vision + 5MP Camera for a very reasonable price. Easy to fit, huge upgrade, thank you Genius Parts!
The sales person was attentive and…
The sales person was attentive and answered my questions before purchase.
Quality products, not so good communication
Great quality geniune products, not the best communication. Order took 3 weeks to arrive with almost no updates from the company unless I emailed them, however they replied very quickly when I did.
Excellent
I was skeptic at first. But it was the only website where I could find the part I needed so I’ve ordered it. 3 weeks later it was delivered. All good.
Genius Parts helped me find the right…
Genius Parts helped me find the right part for my computer (a fan), assisted me through the process and the part delivered is original and of quality. Highly professional.
I highly recommend GenuisPart
I highly recommend GenuisPart! I bought a replacement keyboard for my Lenovo X1 Extreme Gen 2. The price was more than fair, the delivery to Croatia was incredibly fast, and the keyboard works perfectly. Great product and service!
Excellent service
Excellent service! The spare part for my laptop arrived very quickly. Communication and shipping updates were outstanding, everything went smoothly. I’ll gladly shop here again.
Rapidos y atentos
Masher kedir abamuka Eetopia bank…
Masher kedir abamuka Eetopia bank 1000582678271
Excellent service
Thank you for helping us out with the part supplied and your assistance
Hi very disappointed the keyboard I'm…
Hi very disappointed the keyboard I'm getting from you not in work condition twelve keys on him is not working ,
After contacting with seller geted full refund very good service despite the malfunction.
Great Service
I was struggling to get a part for my laptop, and I reached out to Genius Parts. I had a reply back almost immediately confirming they did have the part. Jamie was helpful with another couple of queries and the part was ordered.
The part arrived within a couple of working days and was carefully packaged and in perfect working order
Very pleased as I thought a new laptop may have been the only alternative
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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