Genius Parts Omdömen 

79
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Most of it went well. The item was correct and even the shipping time was fine (given that the part wasn't in stock at the time). The only remark I have is the packaging; they could have added a littl... Se mer

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️ – Excellent Service & Genuine Part Ordered a Genuine HP Spectre 14-EA Thermal Heat Sink Fan from Genius Parts and couldn’t be more impressed. The entire order process was handled quick... Se mer

Betygsatt 5 av 5 stjärnor

found a fairly rare part on there for a comparably low price, was genuinely surprised by the quality, also packaged well. delivery was timely and as expected considering the distance. will order again... Se mer

Betygsatt 5 av 5 stjärnor

I had tried to find the part I ordered all over the Internet, and even when the company had no stock they back ordered the part from HP and kept me well informed about the part shipment and availabili... Se mer

Företagsinformation

  1. Tillverkare av datorhårdvara

Skrivet av företaget

With a passion for innovation and a commitment to quality, we set out to provide customers with genuine Lenovo, HP, Asus, Samsung, Dell, and Acer products and parts.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

79 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(79)

41 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Poor quality products, poor customer service

I had an awful experience with this company in every way possible.

I needed a new battery for my Acer laptop, so a store that was partnered with Acer and apparently sells brand new, OEM parts seemed like the best place to go. Oh boy was I ever wrong. The first battery they sent me already had 88 charge cycles and only about 75% of the capacity of a brand new battery so I requested a replacement. The replacement battery came in and managed to be even worse, it had fewer charge cycles (still too many for a new battery) but the capacity was only about 65% of what it should have been, so this time around I asked for my money back.

I sent the battery back and then the hassle of getting my refund started. First I had to remind them that my return had arrived a few days ago so they could process my refund, then they only refunded me £4 for shipping instead of the full cost of the order. Had to email them again to finally get my money back.

All in all, I spent over a month dealing with this and all I got was my time wasted. I highly recommend you don’t order from this company, especially if you need a battery. Or if you do, run a battery health check immediately after installing to make sure they sent you a good one.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för Genius Parts

Svar från Genius Parts

Hi Cody,

We are genuinely sorry you feel this way, as this does not reflect the communication we had with you.

When you contacted us regarding the battery health report, we agreed that the cycle count and capacity were not what you expected from a new unit. We immediately offered you the choice of a partial refund, replacement, or full refund, including a prepaid returns label.

You chose a replacement, and we sent you a prepaid label the same day so the original battery could be returned free of charge. We did not receive any further communication from you after that point.

We always aim to resolve issues quickly and fairly, and in this case we responded promptly and offered a full solution.

If there has been any further issue we are unaware of, we would still welcome the opportunity to review this with you directly.

Betygsatt 5 av 5 stjärnor

Lenovo part

Hello . I want to say THANK YOU to Genius parts company. I ordered (Lenovo IdeaPad 3-15ARH05 Palmrest Cover Touchpad Keyboard) and i got it realy fast. Work so good and it was on very good price <3 Thank you guys <3

13 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service.

I had a query with my order but Jamie was very helpful and sorted everything for me quickly and efficiently.

12 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

Great company. I purchased an original Acer battery, Charged it for 24hrs as recommended, it's giving me circa 6hrs of use .

20 oktober 2025
Betygsatt 2 av 5 stjärnor

I was sent the wrong item

I was sent the wrong item. I did receive a refund in full though.

29 juli 2025
Logotyp för Genius Parts

Svar från Genius Parts

Hi there,

We’re really sorry to hear you received the wrong item. We’re glad this was refunded, but we’d love the opportunity to make things right. Please contact us at sales@geniusparts.co.uk, and we’ll do our best to help resolve this for you.

Thank you for your feedback.

Betygsatt 5 av 5 stjärnor

Good value, great service!

Found a complete display assembly for my Thinkpad T14 Gen4 with OLED 2.8K Dolby Vision + 5MP Camera for a very reasonable price. Easy to fit, huge upgrade, thank you Genius Parts!

24 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

I was skeptic at first. But it was the only website where I could find the part I needed so I’ve ordered it. 3 weeks later it was delivered. All good.

23 september 2025
Betygsatt 5 av 5 stjärnor

I highly recommend GenuisPart

I highly recommend GenuisPart! I bought a replacement keyboard for my Lenovo X1 Extreme Gen 2. The price was more than fair, the delivery to Croatia was incredibly fast, and the keyboard works perfectly. Great product and service!

27 augusti 2025
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service! The spare part for my laptop arrived very quickly. Communication and shipping updates were outstanding, everything went smoothly. I’ll gladly shop here again.

20 augusti 2025
Betygsatt 5 av 5 stjärnor

Great Service

I was struggling to get a part for my laptop, and I reached out to Genius Parts. I had a reply back almost immediately confirming they did have the part. Jamie was helpful with another couple of queries and the part was ordered.
The part arrived within a couple of working days and was carefully packaged and in perfect working order
Very pleased as I thought a new laptop may have been the only alternative

4 augusti 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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