BEWARE -if your product comes in wrong, they won’t respond to resolve the issue. Ours was a Valentine’s Day gift for our granddaughter of her dog on a suncatcher and the picture got applied on BACKWA... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I made a special valentine order for my wife. It was a picture of her showing her favorite horse. They sent me the product which depicted her riding a different horse. Imagine the disappointment we b... Se mer
So far I have nothing good to say about this website. It says that mugs are shipped within 3 business day, it's been 9 days and it still not sent. Support is lying though their teeth trying to jus... Se mer
I'm not one to usually write a review but I wanted to let you know how my experience went. When I received my canvas picture it had 3 slits in it and I was upset, but as soon as I emailed gear lit wit... Se mer
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Find the perfect personalized gift, custom clothes, unique jewelry, and more at GearLit.com
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I received the mug/cup I ordered
I received the mug/cup I ordered, just as I had picked it out . Thanks.
18 februari 2022
Svar från GearLit
We are more than happy to hear that you're satisfied with your mug, Darlene! Thank you for your feedback.
Thank you!
Ordered a mug as a last minute christmas gift and am definitely pleased. My order was processed quickly and the mug is perfect. Highly recommend!
9 januari 2022
Svar från GearLit
We are more than happy to hear that you're satisfied with your item. Thank you for your feedback.
The first order
The first order was exactly what I ordered, very fast shipping, Pleasant experience. Second order has not yet been received. That experienced follow.
9 januari 2022
Svar från GearLit
Hi there, it's unfortunate that you haven't received your second order. We are deeply sorry for that. As we truly want to get more information and make the thing right, we did send you a request via email. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
Love the design of my t-shirt but too small
Love the design of my t-shirt, it came out exactly like I hoped. Delivery was prompt. Unfortunately the sizing was disappointing. I normally wear a 1X but I saw other reviews say the sizing was small so I ordered the 3XL. I can barely get it on. Guess I'll make it into a pillow 😔
8 januari 2022
Svar från GearLit
Hi there, we are sorry to hear that. We are deeply sorry for that. As we truly want to get more information and make the thing right, we did send you a request via email. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
Fast service and items came out perfect!
3 januari 2022
Svar från GearLit
Hi Rebecca, We are so happy to hear that you are satisfied with our product and service. Hope you guys have amazing experience with the item.
Beautiful!
I ordered a Christmas ornament and blanket. Both are so cute! The blanket is so super soft and big! My daughter loved them both!
2 januari 2022
Svar från GearLit
Hi Debbie, We are so happy to hear that you are satisfied with our products and service. Hope you guys have amazing experience with the items.
Excellent gift!!
2 januari 2022
Svar från GearLit
Thank you so much for your reviews. We hope you have great experience with your item and we will have more chances to support you in the future with the impeccable service.
Pros:Loved the idea
Pros:Loved the idea, quality, and timely delivery.
Cons: Only 1. I wish it was a little bigger for the price.
1 januari 2022
Svar från GearLit
Thank you for your review. We are extremely happy to hear that. Our team will try to provide impeccable service so you can have the best experience with us in the future.
Absolutely loved it...
Absolutely loved it and it turned out awesome! My boyfriend loved it! Also, I paid for expedited shipping hoping it would arrive prior to Christmas and it arrived 2 days before! Very happy and will order again.
1 januari 2022
Svar från GearLit
It was an honor for our team to create such a meaningful ornament for you, Kati. We are beyond happy to hear about your satisfaction with the item. Thank you for your wonderful feedback!
Every ornament that I ordered looked…
Every ornament that I ordered looked great and I loved it, and the person receiving it, loved it too!
31 december 2021
Svar från GearLit
We are truly moved and humbled by your positive review! Thank you for sharing your experience and how much you loved your items.
I bought it as a gift for my 2 sons in…
I bought it as a gift for my 2 sons in memory of their palpal in absolutely made their day. Good quality and I would recommend anyone who's interested in going ahead and purchasing the product you will not be disappointed
31 december 2021
Svar från GearLit
Hi Cheri, We are so happy to hear that you are satisfied with our product and service. Hope you guys have amazing experience with the item.
I ordered an ornament as a Christmas…
I ordered an ornament as a Christmas present for my new boyfriend. I thought it was cool that I could get it personalized. However, I have not had any contact with the company and no response to my e-mails. I was hoping to have it in time but it hasn't even shipped. Payment was taken out of my account already. This has been a big disappointment.
21 december 2021
Omdöme utan inbjudan
Svar från GearLit
Hi there, it's unfortunate that you haven't received your item. We are deeply sorry for that. As we truly want to get more information and make the thing right, we did send you a request via email. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
Order never came
I have done my best to locate my package, and have come up short each time. I have emailed gearlit, I have called UPS, and I have called USPS. I have filed claims, tracked using the app recommended, and everything else. I have gotten no response from the emails sent to Gearlit. Additionally, I have no way of applying for a refund or even another order to be sent because they are not responding. Please beware before ordering. there are multiple cases on here of customers orders not arriving. Hoping to update with good news because I truly loved the product online.
UPDATE: they did reply to my email and are apparently working on locating the package. I will update if anything comes from this. I do appreciate the response.
UPDATE: Still no order or resolution. I have reached out regarding refund. Will update.
UPDATE: My order came in today. WOW amazing customer service. Their replies were sometimes slow, but always within 30 hours (and considering it’s the holidays right now, I would consider that pretty fast). Great product! Customer Service team deserves a raise for sure!
14 december 2021
Omdöme utan inbjudan
Svar från GearLit
Hi there, it's unfortunate that you haven't received your item. We are deeply sorry for that. As we truly want to get more information and make the thing right, we did send you a request via email. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
I ordered 2 personalized Christmas Tree…
I ordered 2 personalized Christmas Tree Ornaments and they are very cute. They are made of a thin lightweight metal and very colorful. Just like the photos.
8 december 2021
Svar från GearLit
We are so happy to hear that you are satisfied with our product. Hope you guys have amazing experience with the items.
The canvas is absolutely beautiful and…
The canvas is absolutely beautiful and just what I wanted. I highly recommend this company if you are looking for a beautiful customized piece of art! I am so happy with what I got and can’t wait to give it to my husband at Christmas…thank you!!
1 december 2021
Svar från GearLit
We are so happy to hear that you are satisfied with our product. Hope you guys have amazing experience with the item
After some initial problems with my …
After some initial problems with my delivery never arriving, I was refunded.Thank you
25 november 2021
Omdöme utan inbjudan
Great customer service from Gearlit
Great customer service from Gearlit after receiving a a faulty Tshirt. Efficient, great communication and speedy. Will definitely use this company again.
Paula Thomson
23 november 2021
Omdöme utan inbjudan
Svar från GearLit
We are so happy to hear that you are satisfied with our product and service. Hope you guys have amazing experience with the item.
This is a wonderful company
This is a wonderful company, they stand behind their products and work to satisfy their customers. Special thanks to Kate
18 november 2021
Omdöme utan inbjudan
Svar från GearLit
We are so happy to hear that you are satisfied with our product and service. Hope you guys have amazing experience with the item.
Svar från GearLit
Hi there, it's unfortunate that you haven't received your item. We are deeply sorry for that. As we truly want to get more information and make the thing right, we did send you a request via email. Rest assured that we will recheck and get back to you with a proper solution. Looking forward to hearing from you soon.
Svar från GearLit
Thank you so much for your reviews and support at GearLit. We hope you have great experience with your item.
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