GearAnime Omdömen 

160
•
TrustScore 3 av 5

3,0

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

These people keep asking me how I like my items, but they have been sitting somewhere in Romulus for the past 10 days. I have contacted them and let them know 3 different times o was concerned with my... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Not only did the shoes come an entire week early but I received numerous email updates informing me of its every move. The shoes look exactly as pictured and people were constantly asking me where I g... Se mer

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Betygsatt 5 av 5 stjärnor

I’m fixing my previous 3 star review. Shipping didn’t take as long as I thought. I ordered my first pair of shoes ever from Gear Anime about a week before Christmas, and they just got here today, Jan... Se mer

Betygsatt 1 av 5 stjärnor

Worst experience ever. I ordered shoes and a shirt. Got the shirt and never got the shoes. I've tried contacting the support email and they responded a month later saying my shoes got lost in transit... Se mer

Företaget har svarat

Företagsinformation

  1. Animeklubb
  2. också i
  3. Klädbutik
  4. Kläder med tryck

Skrivet av företaget

The Art Of Anime Custom Shoes


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

160 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(160)

16 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great Response Time & Great Packaging

Response time when sending them a question or request was very quick. This lets me feel like I'm dealing with someone responsible and who takes there business seriously. The packaging of their product was well done, I ordered 2 custom sweaters and they were packed where they stayed in a foldable shape. Sometimes i get things where it comes crumbled up and very wrinkled due to poor packaging.

22 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Daughter loved the shoes

I bought these shoes for my daughter. She absolutely loved them. I did order the wrong size and realized I did moments after I made the purchase. I reached out to the company. They response very quickly and changed it to the correct size. (You do only have a short window to change your order)
Production time and shipping was really quick. I received them a lot sooner than I thought I would. I will definitely buy from them again.

26 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They made the wrong size

They made the wrong size (6.5) even though I said size 12 when I ordered them, then refused to replace them. That's over $100 down the drain for something I cannot even wear. Will not be ordering anything else from here horrible customer service and they steal from their customers when they mess up the order.

15 november 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Stinky, low res shoes

I had bought shoes there. Printing is soo freaking poor quality and low resolution. Totally different than on the photos. Cheaply stinking shoes worth max. 10 Euros with out "nice picture" costed me 90 Euros with "nice picture". Delivery was quick. Can't recommend.

20 augusti 2022
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi,
Could you send us some images via support@gearanime.com, please?
Our team will check and respond ASAP.
Thank you so much.

Betygsatt 2 av 5 stjärnor

I ordered a pair of demon slayer shoes

I ordered a pair of demon slayer shoes. They took the money from my bank account but didn’t send me a confirmation email or anything and when I contacted them they said they couldn’t find my order. I lost $98…im still trying to figure out if they have my order if not I want a refund.

28 september 2022
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi, thank you for your review. Could you send your order info via support@gearanime.com, please? Our team will check and response ASAP.

Betygsatt 1 av 5 stjärnor

Ordered some shoes for my daughters…

Ordered some shoes for my daughters 15th birthday. They sent an email that the delivery address I sent them was illegitimate.?? I tried contacting them to no avail. Use these scammers at your own risk.

20 september 2022
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi, thank you for your review. Could you send your order info via support@gearanime.com, please? Our team will check and response ASAP.

Betygsatt 1 av 5 stjärnor

Theft everywhere

I haven’t brought anything grime here because I see art stollen from fanartist please dont buy stuff from sellers who steal art

12 april 2022
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi,
Could you send me the product link, please?
And the image fanartist.
I will check with our design team ASAP.

Betygsatt 4 av 5 stjärnor

Ordered the dabi jacket.

Ordered the dabi from my hero academia bomber style jacket. It arrived in a fair time. The quality is so so as one expects from anime related content. I like how it looks.

But the issue I have is my jacket has blue marker on it. In a 13 or 31 like figure. It doesn't make sense why, one weird mark I could understand the tailor dropping a marker on it or something. This is on the lower white section representing his shirt. I don't want to try cleaning it off not knowing what kind of marking it actually is. I sent an email a few days ago, so far no reply.

Image of my profile shows it hard to see on a tiny image but should be noticeable. It was the one negative of an overall good week. Especially after getting other cool dabi stuff from other sources.

Update 2/13. Recieved a replacement jacket from them on the afternoon of 2/12, it had slightly darker colors but looked good, had no noticeable defects or stains/markings. Has a extra pocket on one of the sleeves with pen holders which the original didn't have but it's kinda nice.

23 januari 2022
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi,
Did you send an email via support@gearanime.com?
Our team will response ASAP.
Regards!

Betygsatt 1 av 5 stjärnor

Horrible Customer Service

After 40+ email requesting to exchange the very expensive shoes never worn for correct size after their system error in size and item selection, this company would not allow it.
I purchased this gift for my niece who has parents that don't have a lot of money and I even had to saved to get her something special for the holidays because she's a good kid. The shoes I selected Deku W8 when I press to pay completely changed to Kakashi. But because it's something that I knew my niece would still like, I let it be delivered thinking, oh it must be out of stock because they choose something else I looked at while on their site. Not noticing the size change also.I presented these beautiful shoes for the holidays and it didn't fit my niece who was sad. I immediately on Christmas Day email the company saying that the shoes had not been worn and just needed to exchange for a different size and could send them back. These shoes are not custom size guys. This company could have been kind and made it easy to just have me return them and send me another size but they wouldn't budge after 40+ emails later.
So be warned even with their own system error they will not allow return of shoes no matter what your situation maybe even if it was there error they will deny it.

15 januari 2022
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi Veronica,
Did you send an email via support@gearanime.com?
Our team will response ASAP.
Regards!

Betygsatt 1 av 5 stjärnor

Don't do it

Don't do it. If I had 1 reason I have 10. Wrong shoe, wrong size. Customer service says let me check factory. Why would you need to check factory for an obvious error. It's simple, look at order look at customer complaint. Fix error and customer returns shoe. Terrible service seems to be the norm now. Find a better and reputable company, DO NOT BUY

7 januari 2022
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi,
Did you send an email via support@gearanime.com?
Our team will response ASAP.
Regards!

Betygsatt 5 av 5 stjärnor

No disappointments here!!!

I wasn’t sure if I could trust the website cause there was so little about them, but I decided to risk it and order from them. I’m so glad I did, because the 2 pairs I ordered came in perfectly! The sizes were correct and the details in the shoes were awesome! I’m not sure about the how long they will last with the quality but if you want some cool Anime collectors shoes these are perfect. I’m so happy with them.

30 december 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Legit and as-advertised, but some minor draw-backs.

If you're like me, you found this site randomly while browsing for anime merch. I took the risk and bought from them, and while I can confirm that they're legit, I will leave a couple of warnings.
The first is that shipping takes an unholy amount of time. One pair of shoes took a little over a month to arrive.
Second is the quality. While the shoe itself seems fine and they did send it in the right size, I can't tell of its durability, especially with its laces. I've yet to wear them around, but when I first went to untie them to try them on, the aglet of a lace snapped loose. If you're gonna buy from these guys, get some replacement, high-quality laces to replace the stock ones.
If you're fine with these terms like I am (a pair of replacement laces from Vans are super cheap), take the plunge.

22 december 2021
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi Nathen,
Thank you for your review.
Our team will check it and make our services better than more.
Regards!

Betygsatt 2 av 5 stjärnor

Looks fade and, for their shoes, they fade REALLY quick!

You steal designs [Definitely seen these designs elsewhere on the internet] and intellectual property, charge a hefty price, and the shoes don't even last a year. Heel is already busting out on my Gengar Air Jordan sneakers along with chipping paint and the insole is made of such poor material it remembers and reminds you of every smell your feet have ever had. I work an office gig so, as much as I'm sure the first instinct is to blame me for....y'know..."walking"...I assure you I didn't do anything that would cause these things to be screwed after less than a year.

I only gave them 2 stars because at one time they were dope shoes.

7 december 2021
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi Brando,
Thank you for your review.
Our still hard-working and make our services better than more.
Regards!

Betygsatt 5 av 5 stjärnor

Really nice stuff, good customer service

I took a risk and ordered custom shoes from this company as a gift for a friend. The website did seem a tiny bit sketchy, but they are legit. The shoes came out really, really nice and they kept me informed throughout the customization and shipping process. I am very likely to order from them again. They have some really nice, unique designs. I ordered about a month ago and she received them today, so it might take awhile but for me it was totally worth it!

20 november 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

sorta scam alert📢

Ehhhhhhuhhhh, I mean I got the product, but im extremely disappointed by the quality of the shoes. This isn't a full on scam since you do get the product, but it is just a product from aliexpress shipped to me. Im not saying they are bad, im just saying that my friend got the same shoes from ALIEXPRESS!! For 20 bucks. Thats bs, these are not custom made shoes it just takes forever since it's coming from China. Severely disappointed and will think twice before buying "custom" shoes. Save your 100 bucks and just buy them from aliexpress or save more to get real custom shoes

27 maj 2021
Omdöme utan inbjudan
Logotyp för GearAnime

Svar från GearAnime

Hi,
I'm sorry for any inconvenience.
Could you send me some images of the product you are received, please?
via our email: support@gearanime.com
We don't sell any product on Ali, and you cannot find any product look like our product on that.
Best wishes!

Betygsatt 5 av 5 stjärnor

Gyro Zeppeli shoes to spin for

I was stumped looking for something special for my Husband for a joint anniversary and birthday present for him until I stumbled on the Gyro Zeppeli shoes on Gearanime.com. Wow. They looked so amazing and detailed I couldn't believe it, they were too good to be true. I looked at the reviews of other items on their site and it all looked true to advertisement so I decided to take a risk and order them. They are custom made to order so there is a waiting period before shipment however they were very good at keeping me updated whenever an update was ready. They even sent an email apologising for the delay (still well within their usual production time) to say they had not been up to quality and were ensuring we received a high quality item. They were shipped the next day and arrived within 4 business days of that email. Which given living on the Isle of man, there are deliveries from the UK I have had to wait over a week for, I was extremely impressed. Then my husband opened them and tried them on. They are super high quality, the prints do not appear or feel that they will fade or damage easily. They are true to image and my husband has said they are extremely comfortable. We will be buying all our nerdy shoes from them in future!

7 mars 2021
Omdöme utan inbjudan

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