Gay Pride Shop Omdömen 

176
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The "Youre safe with me" pin badge was just what I was looking for. I work with vulnerable young people and wanted a visible way to show that they're safe to be themselves with me. Thank you for makin... Se mer

Betygsatt 5 av 5 stjärnor

Very easy shopping experience, much better to buy from here rather than Amazon or wherever as you are directly supporting the LGBTQ+ community.

Betygsatt 5 av 5 stjärnor

I ordered a set of wings for pride and they are brilliant the amount of complements that were given to me was fantastic The quality of the wings are great and will be getting well used when ordering... Se mer

Betygsatt 5 av 5 stjärnor

I purchased some socks and an umbrella here several years ago. God knows when my washing machine ate said socks, but they have. The umbrella is still holding firm three years on, its col... Se mer

Företagsinformation

  1. Presentbutik
  2. Bokhandel
  3. Textiltillverkare
  4. Flaggbutik
  5. Vykortsbutik
  6. Smyckesbutik

Om Gay Pride Shop

Skrivet av företaget

We're the UK's largest LGBTQ shop & Queer Book Shop.

We launched back in 2014 and now have over 10,000 products available online and in our Manchester City Centre store.

We share our profits with charity and by October 2022, we had raised over £35,000 for our charities.

We send an email to every customer to ask them to leave a review. We don't use Trustpilot to do this, but another company. You can read our 1000s of online reviews at Gay Pride Shop Reviews.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

176 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(176)

83 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great quality products for a super…

Great quality products for a super cause.
My order arrived more quickly than expected and each item was wrapped in a cute paper bag.
One item (button badge) was incorrect but I contacted customer services and they sent me a replacement quickly and with zero fuss.

7 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous company

Superb service and quality products.
Thank you for providing these products we can wear and use with pride 😍🏳️‍🌈💜🏳️‍⚧️💙

19 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great, speedy service

I’ve used mail order a couple of times and the items have always been of high quality and arrived promptly. Will definitely be back in the future and will recommend to my friends.

29 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Non existent customer service

Ordered offline, had an issue with their stock. I was never told or offered and alternative, they just cancelled and sent part of my order out, then proceed to just ignore my contact. Happy to spam with me with junk mail, but not respond. Wouldn’t use again, a massive let down!

22 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Incredibly rude staff

Wanted supplies for a Pride event. Incredibly rude staff, poor customer service, slow responses and when and they're uncooperative when they do answer and clearly haven't paid attention to what was said. It's a shame that a LGBTQI company behaves this way towards other LGBTQI people. I was hoping to support a small business but now I'd definitely go elsewhere!

12 juni 2023
Omdöme utan inbjudan
Logotyp för Gay Pride Shop

Svar från Gay Pride Shop

Hello

We're assuming you are the rude person from Instagram asking for free items and expecting speedy 'time sensitive' (your words) replies to all your messages, from a pride shop during pride month. Rudeness will never be ok towards our staff.

Betygsatt 1 av 5 stjärnor

Bad customer service

Placed an order for a few items, one item broke after a wk or two so they offered to send another one out and it never arrived I have emailed many times and just been ignored

1 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Item never arrived

So I bought a Christmas present from the Gay Pride Shop in December 2022 - they have been really unhelpful and I haven’t got a refund for the item. This was a Christmas present for my friend, they claimed it was delivered according to Royal Mail but it wasn’t. They are unwilling to help me they normally are understanding but I’m quite disappointed with them

23 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service and packaged with great care

I ordered a few copies of The New Life (signed) by Tom Crewe. Some of my copies arrived weren't in perfect collectible condition. I was offered a choice of a substantial refund or replacement. The replacements were sent out very quickly and were packaged with great care! Thank you 😊

7 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Appalling customer service

Appalling customer service. I was sent the wrong item (which they initially agreed was their error) and a representative instructed me to send it back and then email them the postage costs so they could refund me for this expense.

They have now reneged on this advice and after saying the error was on my part (not theirs) are ignoring my emails. I've also had to chase them multiple times throughout the process to get responses.

I'm very disappointed as I endeavour to support independent businesses, but I will not be purchasing from them again.

13 juli 2022
Betygsatt 5 av 5 stjärnor

Friendly and efficient staff

Yesterday I went in the shop and bought a non-binary fan for my friends 18th birthday, a trans bow tie for me as well as the first volume of heartstopper which I’ve been trying to find for ages now so I’m really glad they had it in stock there.

The person working on the till was really lovely and friendly. I got to pick out a free book mark too, I love how they had multiple different options. They were also really efficient which is really helpful when it’s busy with lots of people in such a small space.

8 maj 2022
Omdöme utan inbjudan

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