Gates Automotive Omdömen 2 769

Ryan Brown was extremely professional and accommodating in ensuring that i could attend the showroom at a time that worked for me. Even when i had to cancel and re-book he was understanding. His knowledge was vast and advice provided in relation to my new car really helped.

Purchased a used Fiesta a couple of weeks ago. Ryan was very professional and explained all that we needed to know. Pleased with purchase and service we received.

Purchased a Ford Kuga about 3 months ago from Gates needed a new offside mirror lens due to a clipping they ordered the part and it was fitted instantly the next day.Im happy with the deal i got which included a Ford year warranty a full service for the year and a years AA membership,imo its always best to buy from a Ford main dealer like Gates,happy customer

Sascha and the sales manager Tony went above and beyond trying to help me figure out a suitable finance agreement for their brand new Focus ST estate sitting proudly in the showroom. They had a lot of patience with me and were incredibly kind and polite, they weren’t pushy at all and it really did feel like they wanted to actually help me rather than just try to get a sale. Unfortunately due to my own circumstances I wasn’t able to afford the car, but then they even went a step further to try and find an alternative vehicle that may have been more within my price range. I could never fault the service they provide at this branch, I’ve even been taking my current vehicle for servicing and repairs for the last 3 years and everyone has always been so helpful and welcoming. I was going to move away from the Ford brand but it’s safe to say that’ll never happen, it sounds cheesy but they really make you feel like a part of the family here! The showroom is also very clean, and the cars are well presented inside and out. 10/10 service in every aspect!

I have always felt comfortably welcome with Gates' experienced service and showroom staff. Having bought my cars from Ford since 2010, familiarity counts very highly for me.

I took delivery of a used Ford from Gates Waltham Cross on Friday 26th July. I have been dealing with them in 2024 since they relocated from the busy A10 Enfield location. The experience was extremely professional and Customer Friendly. All transactions and test drive went off without any snags or delay. In contrast to other Car Sales companies I have dealt with previously I found it so refreshing to deal with extremely pleasant and efficient staff from sales manager Danny , Mick who dealt with my sale and reception staff. They were always easy to contact by phone or e mail. In writing this review I would also like to include Courtney who dealt with my previous contract earlier in 2024. I would recommend any Ford owner in the Waltham Cross or Waltham Abbey area to use this company for purchase , service and repair.

The help I received from Yvette at Waltham cross was excellent. She went above and beyond to assist me and help with all my requests

Purchased a Puma Vignale with the assistance of Ryan Brown who was extremely professional throughout the process very smooth process from walking into the showroom with a part exchange vehicle through to handover my mum was very impressed

I recently purchased a Ford Focus ST from Ford Gates in Waltham Cross, and I had an outstanding experience thanks to Mick. From the moment I walked in, Mick was incredibly professional, knowledgeable, and attentive.

He took the time to understand what I was looking for in a car and made sure to show me options that fit my needs and budget. Mick's expertise and passion for cars were evident, and he patiently answered all my questions, making the whole process smooth and stress-free.

What stood out the most was Mick's commitment to customer satisfaction. He went above and beyond to ensure I was happy with my purchase, and his friendly demeanor made the entire experience enjoyable.

If you're looking to buy a car, I highly recommend visiting Ford Gates and asking for Mick. He made the car-buying process a pleasure, and I couldn't be happier with my new Ford Focus ST.

Thank you, Mick, and the entire Ford Gates team!

Shelita helped me find the right car with exact price range and mileage I was looking for in less than-a week. I couldn't be more satisfied

Thanks to Shelita at Gates St Albans, the whole process from test drive to purchase and after sales help was a smooth and pleasant experience. Her knowledge of the car, professional approach, patience and excellent communication skills make her a real asset to the company. I am happy to recommend her to family and friends Thank you

Went to part exchange my car and was looked after by Lewis Baldwin who was superb. He was a pleasure to deal with and extremely helpful throughout the whole process. I cannot recommend him enough.

Such a brilliant experience at Gates (Woodford). I am not one to leave reviews - however after purchasing my dream car through this showroom, I felt compelled to do a write up!
Ryan Brown was a absolute treasure who supported me step by step through the process of car buying. There was no pressure and no hard sales talk!! The whole experience was surprisingly smooth and staff so friendly and professional.
A big thank you Ryan....I am so delighted with my purchase!!

My wife and I went to Gates of Woodford Green to purchase a Ford Focus and Ryan was extremely approachable and very helpful in understanding our needs. We got the car we wanted and had great customer satisfaction experience.

We went into our local Gates to source a Ford Kuga. Ryan quickly and efficiently understood our preferences and took us through the options available at the branch.uhfortunately, the one we wanted came up as just sold remotely! However, Ryan calmly sourced one at another branch not too far away of a slightly different shade, which I bought.
I was very impressed by Ryan's calm but super efficient demeanour. A young man with a class act!

My experience at Gates has been great, solely due to Ryan Brown. Nothing was ever too much for him, he went out of his way to help me find the right car for me. Endless weeks of discussions, car options, me being indecisive or not quite sure, he did not pressurise and met my needs, being kind, patient, polite and really authentic throughout! Thank you so much!!

I have had terrible history with gates, Ryan has completely restored my faith in your company. He is a lovely, polite young man who does not pressure whatsoever like many do. He treated myself and wife with the loveliest respect and answered all questions we asked ( even the silly ones) he is a credit to the company and he has made my upgrade journey very easy. Ellie fellows

Had a great experience with Ryan at Gates of Woodford. He was super friendly, relaxed and didn’t put any pressure on us to buy. He was helpful and knowledgeable about all the vehicles he showed us and gave us a good deal on our old car. Thanks for making it so easy Ryan.

Had a great experience over last week with Junel Ahmed. He was kind and understanding, took time to answer all our questions and support us to make the right decision when buying our new car. I felt safe and confident with Juhel. I was able to go away and make a decision in my own time, without feeling rushed or pressured. I would definitely recommend Juhel with support of advice on purchasing or hiring a vehicle. I will look forward to dealing with Juhel in the future.

Matt who sold me my car was incredibly friendly and nothing was too much to ask! He manage to match my budget and the communication throughout was great. Wasn’t the first time Matt sold me a car and it certainly won’t be the last as he has been amazing in all aspects and I am incredibly grateful for the service he has provided! Super friendly and all round really helped to find what I was looking for within my budget range and communicating throughout and staying past his shift to make sure I got the car. So appreciative! Thanks again Matt!!