It is not fair, that gate.com does not send verification codes anymore to login to their trading platform. The support was not able to give access after 4 days. I assume that this is due to low liqui... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a datab... Se mer
Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am als... Se mer
Once I was directed to Customer Support he was able to clear things up with my card info with the experation date was changed. The web site does not allow one to delete the default card data and reint... Se mer
Företagsinformation
Skrivet av företaget
Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 50 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 4,400 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. As of January 6, 2026, the overall reserve coverage ratio increased from 124% to 125%, with total reserves reaching $9.478 billion, well above the industry safety benchmark of 100%. The reserves support nearly 500 different types of user assets.
Kontaktuppgifter
Panama City, Panama
- support@gate.com
- gate.com
3,5
Medel
117 omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Needed to check status of my web…
Needed to check status of my web subscription, worked like a charm
11 november 2020
Omdöme utan inbjudan
Whenever I have any questions about my…
Whenever I have any questions about my website and email management, the technical department gives me prompt and correct instructions that help me with any problem I encounter. I do not have to wait hours on the phone for assistance I am connected to the troubleshooting department almost immediately.
11 november 2020
Omdöme utan inbjudan
Above and beyond
Over the years I have several websites and managed a couple more. One site was noted to be the largest high school alumni site in the USA. A couple of times, mainly due to my inexperience I totally destroyed one site and I was going to delete the site but the technical people said let them try to recreate the site. Amazingly they put it all back together. I was so impressed that they took the time to work with me, I have recommended then to several people to gate.com who were looking for web hosting services.
11 november 2020
Omdöme utan inbjudan
Church Web Site.
I am the web master for my church. The web site went down so I called Gate customer service. Within minutes Gate knew exactly what to do and the web site was back up and running. Gate asked me the right questions and guided me to a quick solution, thank you. David
11 november 2020
Omdöme utan inbjudan
Excellent Customer Service and Value
The most knowledgeable, helpful and patient people you could hope to do business with. I've used their virtual server services for many years and continue to receive 5 star service as a valued customer. I know that when I run into a problem, it will usually require in-depth knowledge to resolve.
Where my knowledge ends, theirs continues and far exceeds my own. I've been a computer technician and Computer Support Specialist for over 35 years. I opened the first internet cafe in Ottawa and have owned 6 computer stores & internet cafes. I have multiple diplomas and certifications in everything from Novell Netware to Microsoft. But I still don't hold a candle to their light - their ability to keep things running smoothly sets them apart from other companies.
PRICE! You save a LOT of money with Gate.com because they include a services others pay for. For example, email and domain forwarding. I highly recommend Gate.com for customer service, knowledge, price, and value.
11 november 2020
Omdöme utan inbjudan
Gate has been an excellent plateform…
Gate has been an excellent plateform for my website. As a web developer, I have referred several of my clients to Gate.
11 november 2020
Omdöme utan inbjudan
Gate.com Review
Exceptional service and dependable. Customer service always quickly answers my questions.
11 november 2020
Omdöme utan inbjudan
Great Support!
I've been a client of Gate.com for years and have always been highly satisfied with their services and support. The site is easy to navigate, reminders are timely and, when needed, the support team is responsive and reliable. The costs are competitive.
10 november 2020
Omdöme utan inbjudan
Since the 1990s with them,
I like the Gate.com for since the 90s they stood by us with very good response and support whenever we neede it. Their live help is courteous and sound. Their communication is top rate.
10 november 2020
Omdöme utan inbjudan
They provide a great service
They provide a great service. Never a problem. I guess they have the latest technology. Very happy with Gate.
10 november 2020
Omdöme utan inbjudan
Gate.com scammed me too
Gate.com scammed me too. Once you give them your credit card they charge you without any authorization for services you did not order. I was charged $92 for hosting plan i have never ordered. Then they tried to charge me $19 activation fee after i disputed their bogus charges. I tried to get their legal name and address so i can file a lawsuit against them - but they are hiding and not giving their information. Be ware of these scammers!!!
28 september 2020
Omdöme utan inbjudan
Svar från Gate Exchange
Hi Peter,
Thank you for your review. We are sorry that you feel this way. We can assure you that we have very strict payment processing rules. We closely monitor every fraud attempt to protect our customers. If this is something you've experienced, please reach out to us so we can resolve your issue immediately. Can you please provide us with your account information so we can escalate your request and review it thoroughly? This is definitely something we do not tolerate and will gladly work with you to resolve, but we need to be able to find you in the system and we need your full name and account information.
Gate.com - excellent service
Gate.com has provided excellent, uninterrupted service for over 15 years. I highly recommend them.
6 mars 2020
Omdöme utan inbjudan
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