Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

It is not fair, that gate.com does not send verification codes anymore to login to their trading platform. The support was not able to give access after 4 days. I assume that this is due to low liqui... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a datab... Se mer

Betygsatt 5 av 5 stjärnor

Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am als... Se mer

Betygsatt 5 av 5 stjärnor

Once I was directed to Customer Support he was able to clear things up with my card info with the experation date was changed. The web site does not allow one to delete the default card data and reint... Se mer

Företagsinformation

  1. Kryptovalutatjänster

Skrivet av företaget

Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 50 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 4,400 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. As of January 6, 2026, the overall reserve coverage ratio increased from 124% to 125%, with total reserves reaching $9.478 billion, well above the industry safety benchmark of 100%. The reserves support nearly 500 different types of user assets.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

117 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Gate.com scams in cooperation with…

Gate.com scams in cooperation with Islamic Coin ($ISLM) to manipulate the prices on its exchange. The MarketMaker trades with sellers and buyers are the same person. Its a classical scam to keep to manipulate the markets.

17 juli 2025
Omdöme utan inbjudan
Logotyp för Gate Exchange

Svar från Gate Exchange

We sincerely apologize for the inconvenience and frustration you've experienced. Please rest assured that we take your concerns very seriously. If you have already created a support ticket regarding the protection on your account, kindly share your UID and the ticket number with us so we can prioritize and review it promptly. If not, we kindly ask you to contact our dedicated support team at support@mail.gate.io with all relevant details, and our team will assist you as soon as possible. Your trust is very important to us, and we are committed to resolving this matter to your satisfaction.
Thank you for your understanding and patience.

Betygsatt 5 av 5 stjärnor

Fantastic Company!

I've been using Gate.com for years and never once had an issue. They are very professional and will treat you right every time! I plan on being a customer of theirs for many years to come! Thanks Gate.com!

14 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

20 Years old client

Easy to talk to, fast support, 0 problems in the past, we have been a client for 20 years now. Very happy with their products

14 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAMMED when we ended contract

Somewhat decent service over several years. There was a huge hiccup with email a few years ago but we stayed. Due to a change in business plans we opted to switch recently. Then comes the SCAM. They make it very difficult to cancel the service. Only via phone and they do not allow you to delete your card online unless you put in a new valid card. So we were scammed for a full year of service on one site.
They state it was in our signed agreement...however we signed up years ago so they changed the terms of service. They also stopped notifying when your renewal was coming up AND added where you could not remove your card. We know this because 5 years ago we did drop a site and received dozens of email reminders. We also were able to remove our card to not be billed and chat with customer support to confirm. These options are GONE and so is our money. I would not recommend this service to anyone.

19 oktober 2023
Omdöme utan inbjudan
Logotyp för Gate Exchange

Svar från Gate Exchange

Hello,

Thank you for your feedback. Please accept our apologies for any inconvenience caused. We tried to reach out to you so we can try to help and make sure your issue is resolved. We've requested contact information but did not receive a reply. Please reply back to the request or reach out to us directly so we can help.

Thank you very much in advance and we hope to hear from you soon.

Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service. Our company email has been intermittent for two weeks. I have emailed and called them numerous times. They set up two telephone appointments but didn't call. They simply ignore us. No-one needs this aggravation. Choose another company to give your hard earned money to.

12 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Does not deserve one star but had no…

Does not deserve one star but had no choice. Billing my company for a domain and some services that were transferred to godaddy in 2009. Only as we started migrating everything from them in 2020 discovered these charges and they have suspended our services for non payment of $85.00 when there should be a credit. We have been with gate since 2008 and paid like clock work and when you talk to these guys one in particular Gorgi they are rude and obnoxious. They claim to be out of Chicago yet any time I had the displeasure of speaking with someone they are in Romania or something not sure. I would not trust this company to treat you fairly and will perform unfair billing practices and ride the line when it comes to ethics.. I could say more but I just left a chat with Gorgi and I am exhausted in dealing with this company I am over it and filing a complaint with the Attorney General in Chicago and with any other governing agency regarding their unfair practices.
02/01/2021 Writing off balance of $ 85.91 and sending this account to collection agency 'RMCB' $ 85.91 Confirmed
10/28/2020 Recurring fee MSSQL Database, argusfsdata 10/28/2020 through 11/27/2020 MSSQL Database $ 18.00 Confirmed
10/28/2020 Recurring fee Exchange Mailbox, MSExchange_mailboxes 10/28/2020 through 11/27/2020 core.intermedia.chargeable.items $ 19.98 Confirmed
10/05/2020 One time payment - Notes: - Reference: FBVQTEKEMRCGTACKYGMY CC# 7614 (Record Payment) $ 225.46

08/28/2009 Payment - Notes: - Reference: OKP4654Q2I3UZP0OK4GL CC# 7753 $ 157.45 Confirmed
08/28/2009 Domain registration fee argusfsus.com .com Domain $ 7.95 Confirmed
08/28/2009 Recurring fee Windows Mach 50, 08/28/2009 through 08/27/2010 $ 149.50 Confirmed
Total Charges: $ 11,627.63
Total Payments/Credits: $ 11,455.81

13 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

RacelineCentral Review

Gate.com has been hosting my site for years. They are extremely helpful and the site servers are high speed. No lag or waiting around for pages to load when they serve them. I recommend Gate.com to everyone.

29 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Problems solved quickly and pleasantly.

As happens all too frequently these days the card that I was using for my Gate.com accounts was hacked, As a result my payments were overdue. Gate emailed me and I called them to fix the situation. It was quickly and courteously taken care of. I have been a Gate customer for many years and have always found the to be a pleasure to work with.

30 december 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid Gate.com at all costs

I was a Gate.com customer for over 20 years (back when they were Hostway). This year, my VPS became corrupted, and technical support was unable to fix the problem. They set-up a new VPS, but it couldn't support the basic version of PHP required by Wordpress.

Gate suggested I go to one of their "sister companies" instead. They refunded me for the original VPS, but they claim I didn't respond to a cancelation request for the second VPS – even though I confirmed the request to agents by phone multiple times.

Over 5 months, I've lost track of the number of hours talking to their support or customer service reps. There are some good people there, but the overall service and experience have been completely abysmal.

22 december 2020
Omdöme utan inbjudan
Logotyp för Gate Exchange

Svar från Gate Exchange

Hello,

Thank you for your review. Please accept our sincere apologies for any inconvenience caused. We will gladly work with you to help resolve the issue. Please reach out to us directly with your account information so we can assist with your request.

Thank you and we hope to hear from you soon.

Betygsatt 4 av 5 stjärnor

Longtime customer....20 years...only 1 real problem

I have been with Gate.com for close to 20 years, when I first joined it was called "Hostsave.com". Earlier this year I ran into a major issue with my domain (nettak.com) as it was not showing up anywhere. I contacted Network Solutions and discovered that the network pathway(s) had been changed. I've owned my domain (nettak.com) for close to 20 years and couldn't figure out what happened. I contacted Gate tech support and was told that a email had gone out to all domain owners explaining the new change. The original technician who answered my question was rather condescending, bordering on rude, crude and socially unacceptable. The next technician was considerably more helpful to me. It still took about 6 weeks to straighten things out, in between Gate and Network Solutions, but it was finally resolved. I only had a personal website and personal email hosting so it wasn't a big issue but it was frustrating to say the least.
While I wasn't too happy with Gate.com during my "downtime", but I never considered changing my domain host. This was the first real problem that I've had with a domain host and hopefully it will be the last.
I have referred a few people to Gate.com before and after my "issue" as I feel that 95% of the time, you do an excellent job. The 5% of poor performance can be attributed to staff and other issues which crop up from time to time.

10 december 2020
Omdöme utan inbjudan
Logotyp för Gate Exchange

Svar från Gate Exchange

Hello Bobby,

Thank you very much for your detailed review. We truly value you as a customer and we do apologize for the negative experience you've had. We can assure you that we always aim to provide premium customer support and do not tolerate unacceptable behavior towards our clients. We will most definitely investigate the experience you've had with one of our support agents and will take necessary action to avoid such situations in the future.

Thank you again for a being a customer of ours and for the referrals - we greatly appreciate it!

The Gate.com Team

Betygsatt 5 av 5 stjärnor

I have used Gate.com twice now

I have used Gate.com twice now. Both times I have been completely satisfied by the service provided.

First of all, I found it easy to upload my website and maintain it.

Second of all, I found their SEO tools useful to tweak and improve my website. I received more visits and improved my ranking in Google.

Third of all, I only had to contact customer service twice because of issues, usually because of little mistakes on my end. Each time I talked to a professional and useful agent.

Fourth of all, I and those that visited my website never found it down. I was pleased with the uptime Gate.com provided me.

Unfortunately, due to personal issues, I have had to stop using Gate.com for my website. But when I am ready to resume a presence on the web with my website, I will come back to Gate.com for their services.

23 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

American Heritage Barn has used Gate.com since we first set up a website for our company. We have found the service to be excellent and as the system becomes updated and even more useful, we have been kept in the loop and have never had interrupted service. We are very pleased with the service and guidance we have received from Gate.com

20 november 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer