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We are happy with the product and the reasonable price. Communication was good also. We are very happy. Would buy from again.

Worst purchase in purchasing history, I’ll never by front his company again. The Nintendo I bought was broken into pieces. I sent gamegear an email with pictures about a week ago and still have not heard back.
Gamegear is a trash website to by things from. Y’all suck

**UPDATE 2/1** Max and Gamegear sent an updated card which seems to be doing a better job with SNES games. it's not 100% perfect but given the improvement in some of the key games we wanted to play it is good enough. In my limited experience, Super Mario Kart works this time as does Super Mario World which both had not worked with prior card. Star Fox and Madden 98 still do not run well enough to play but overall the NES and SNES game experience has been good enough and with working games the kids are happy so i'm happy.

PRIOR REVIEW:
I bought this for my kids and the snes games are super laggy to the point where its unplayable. I emailed support twice and texted them and have not heard anything back. Very frustrating and disappointing.

Got exactly what I wanted. Speedy delivery and great customer service.

Excellent product! My family loves the vintage games and many of our friends are hoping to order a console as well.

Stfu you guys gave me the wrong thing and your return process is untrustworthy you didn’t even give me a shipping label

I am very happy with my purchase of the mini nintendo game system. It has over 600 games on it, from sega, atari, nintendo wii and super nintendo. It is definitely worth it. I would recommend it to anyone that wants a variety of games to play.

ordered mini NES on Dec 10. have not received it yet. have nothing good to say about Gamegear at this time

Awesome game system ! Highly recommended

This review has been updated. Had issues with the hardware initially. It took a bit, but Gamegear made it right and went above and beyond to ensure satisfaction.

Great quality! Thanks!

My grandson's birthday gift arrived on time.....especially difficult during this time of year. Unfortunately, it was too similar to a game set he already had, so I had to return it. Customer service was excellent with emails after I placed my order informing me my package was sent. Customer service was also very helpful when I had to return my purchase. I received a refund in a timely manner. I would continue to be a customer of Game Gear for these reasons.

They said my order was shipped on 12/15/20. It is still waiting to be mailed. I have called and emailed. Has not returned my phone calls and the email is like a computer generated answer. I am requesting a refund but no answer. This place is terrible would not recommend for anyone. I wish I could give it zero stars. My gift will obviously not make it before Christmas if ever. Sorry, sorry company.

Where is my package Gamegear. Showing delivered to a garage in New Jersey and im in CO. Not getting any good response. Was a Christmas present for my son I ordered beginning of Nov now Dec 15.... getting worried I won't have it in time..

I am a bit concerned....I ordered an snes on the 5th and it's still in pre-shipment status. Today is the beginning of Chanukah and was hoping to have it by the end as a last big present. I am unsure if it's going to get here in time.....sigh. Why is it taking so long for it to be shipped?

Update: 12/14/2020 I was searching for reviews and came across your youtube video. I had no idea that you all put so much work into your gaming system. Thank you. I will do another update on the syste when it gets here

I just gifted this 620 game entertainment system.... ONLY game that is playing is Tetris. I have tried to google a solution and I'm not finding any. All the reviews, videos, and help guides that show up, don't show any issue of this. I am not Happy with this purchase at this time, I need assistance or replacement.

Marshall

STILL have not got a fix for this. They Immediately sent and email saying they would send replacement. Still haven't gotten anything done. VERY poor service still.

Finally got the replacement SD card, product still doesn't work as intended. I find it hard to believe the quality control is this bad, seems more likely this is a scam. I need the process for full refund please.

My item was not delivered correctly but the Game Gear team immediately emailed me and told me that they were resolving the issue. I got the game and it works great. Thank you for addressing my issue.

I had placed an unusual order that required several extra steps both of handling and shipping. The order required good attention to detail. The Game Gear folks went out of their way to make it all happen plus they kept me well informed of the various stages the order was in. Their communication clearly demonstrated that they knew what they were talking about as it related to both the shipping and handling. Finally, the order was received in good shape just as it had been advertised. Thanks much.

Ordered item on November 11. This is now November 18 and item still shows USPS is awaiting the package to start shipping. I’ve been told by support that the item comes from China which adds to the shipping time by 4 days. Also I have received no delivery updates from Game Gear which would at least provide an explanation for the delay. Sad because Game Gear has other items I might like to order if not for the bad experience with shipping delay.

I love the service and the quick action that game gear gives.