I'm typing words, but words can't explain how perfect the experience has been doing business with this company. 5-star customer service resolving every issue with empathy my extremely frustrating situ... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Max Fu and crew are second to none! They went way above and beyond to help me with making a special order. Me not being tech savvy they helped with a lot of advice, guidance, tips and most of all........ Se mer
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A very positive experience and conversation with the seller. The seller Max knew what Arthur was looking for, and made sure that Max would produce a great product. I would be interested in having some... Se mer
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Purchased an NES/SNES combo unit as a birthday gift for my sons. SNES gameplay had several issues (minimized screen size, poor audio quality and severely reduced gameplay speed). While it took a while... Se mer
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Företagsinformation
Skrivet av företaget
We Play and Review Each Product We Sell. We're a group of video game-manics who strive to import and provide quality video game products, to gamers all over the world. Our team source products directly from manufacturers and fulfill orders via our self-built fulfillment network, eg, overseas and domestic facilities, air cargos, etc. We employ world-class carriers like UPS, DHL, USPS and FBA as our shipping partners for international and domestic shipping. Most importantly, we play and review each product, like a real gamer does before we sell it. US Location: GameGear.net 201 Ruthar Dr. Newark, DE 19711 Email: support@gamegear.net Phone: 323-334-0979
Kontaktuppgifter
201 Ruthar drive, 19711, newark, USA
- 3233340979
- support@gamegear.net
- gamegear.net
4,6
Utmärkt
186 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great games
Great games. There were some repeat games (very few), but all of the games run really well on the Raspberry Pi 4.
23 maj 2023
The communication was outstanding
The communication was outstanding. I ordered a RetroPie card that took some time to be delivered, which I understand. They responded well and let me know what was going on. Once they got the item back in stock, I received my card in a timely matter.
18 april 2023
Overall good service
3 mars 2023
On my second console,which took 3…
On my second console,which took 3 months and dozens of emails to replace,and the new console freezes every time I try to play it.i suggest you save money and get a super console x2 pro,it's $120 cheaper and works better.
22 mars 2023
Svar från GameGear.net
Dear Chase, we're sorry for the inconvenience and we've sent you email to check the problem and waiting for your reply!
When we received our game system and…
When we received our game system and set it up we were disappointed that it wasn’t working correctly. After talking with support they corrected the problem promptly. New system in and now can’t stop playing games. This system is awesome with all the old nostalgia games.
2 februari 2023
Svar från GameGear.net
Thanks for your support! I'm so happy to see you love our product. And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!
Game gear was very responsive when I…
Game gear was very responsive when I had an issue with my first SD card. They shipped a replacement out immediately and I have been enjoying my retropi games
16 november 2022
Svar från GameGear.net
Thanks Dania, I'm so happy to see you love our product. And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!
Excellent customer service!
17 november 2022
Love the product improve the instruction manual
The product works great. The instruction manual is difficult to understand and follow when setting games up and maneuvering around the system.
2 september 2022
Flawless Delivery
31 augusti 2022
The 2 controllers had no boxes as…
The 2 controllers had no boxes as advertised. They were shoved in my mailbox. Thank goodness they weren't broken. Went to report in your chat section, and it wasn't optional at the time.
10 augusti 2022
Svar från GameGear.net
Dear Alan, thanks for your helpful review and I've sent you an email about it, waiting for your reply:)
Great games but not a lot of support
Love the card. Asked for a few extra games but never heard back
31 juli 2022
Svar från GameGear.net
Dear Chadler, thanks for your support and sorry for the late reply, I've already sent you the way to unlock games via email, just let me know if you have met any other problem!
Temu has cheaper options and better
I’ve had a really bad experience with GameGear. The products they offer are not rated for USA Electrical outlets, the customer service is nonexistent, and the worst of all you could get the exact same product on Temu for less than $20. Do Not Waste you time or money on them.
18 juli 2022
Svar från GameGear.net
Dear Spencer, thanks so much for your support and wish you have a good time~
Great game and great company
Purchased the game console and there was a twitch - customer service promptly had me return it and sent me new one and it is amazing! Def recommend getting one-reliving my childhood with my lil one🙏
16 juli 2022
Svar från GameGear.net
Thanks so much for your kindness Billy, wish you have a happy gaming!
Game gear support no help
Game gear support no help. Tried to fix my broken device. Still ended up broken. Asked them to send me a new one and they never replied back
No good stay away
15 juli 2022
Svar från GameGear.net
Dear Roylance, I'm sorry for the inconvenience, I've sent you an email to solve this!
They respond to questions promptly and…
They respond to questions promptly and do support there product.
23 juni 2022
Svar från GameGear.net
Thanks so much Robert, that means everything to us~ And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!
Excellent Service, Shipping and Product
Excellent service, support and quick response to any questions. Products are great quality and I am very happy with everything purchased.
21 juni 2022
Svar från GameGear.net
Thanks so much Douglas, that means everything to us~ And I'll add you to the "Free Upgrade"list and once we have a new version, I shall let you be our first-review gamer!
the paddles cheap and break FREQUENTLY
the paddles cheap and break FREQUENTLY; however, the customer service is great and it sounds like they are making adjustments to improve their product!
17 maj 2022
Svar från GameGear.net
Ryan, I'm sorry to see this problem happened and I've sent you email and you can get the replaced paddle there!
We had issues with the controller not…
We had issues with the controller not properly playing the N64 portion of the system. We sent the item back for review, and received it Weeks later in a new device with the same exact issues. Totally unacceptable, we regret our purchase. For the price that you spend, it is easier and better to opt for the state of the art system with a reputable company. Avoid this purchase.
13 maj 2022
Svar från GameGear.net
Dear Michael, according to our record, we have issued a full refund back in April, 2022. We're sorry that you had difficulty mapping the controller in N64 games (while the other 40+ systems and 10k+ games are working flawlessly). At this moment, all our system are shipped with N64 games preconfiged, you are welcome back any time for another purchase!
Good Stuff
Ordered direct. It was there within a week and works great. Plug and play. The interface is excellent compared to the previous retro gaming system I had.
11 maj 2022
Worth it!
This thing is awesome! It might be really easy but its still really fun. Well worth the purchase in my opinion.
25 april 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.