Gadgethyper Omdömen 

I ordered a controller and a load of accessories from Gadget Hyper and unfortunately the controller had a minor but frustrating fault. I raised a ticket and received a response within 24 hours asking me for a video of the issue. I sent this straight away and within another 24 hours they had responded confirming the engineers had looked at my video and confirmed it was a hardware fault. The same day they shipped me out a replacement controller with no expectation for me to return the faulty unit. I very rarely leave reviews, but their customer service was of such an unprecedented high standard that I thought it should be shared, and it is the least I could do for a company that clearly cares about its customers. A big shout out to Venus who was my excellent and attentive customer service rep though the process.

Incredible customer service and communication. Probably one of the best people I’ve purchased with. If you have a question or concern theyre quick to communicate back with answers. There was an issue on my order, beyond their control, and GadgetHyper staff was quick to respond and help me with that issue.

My experience purchasing with them is comparable to walking into a physical store and being helped out by friendly and competent staff. 10/10.

My Vader 4 Pro had a defect on the D-pad after ~8 months of use, where pressing down without a lot of pressure wouldnt consistently actuate it. After a little back and forth through email with proof of the defect and a factory reset, they have sent a new controller to me. Was very simple, big recommend if anyone wants a Vader 4 Pro in the UK.

I ordered a laptop cooler, it arrived and was defective. I showed customer support a video of the defect and quickly received a full refund. I ordered another one, it arrived and so far it's performing great.

I sorta flooded them with questions, but they responded to all of them and were very kind.

Shipping wasn't fast, but I'm in the United States and it's the fault of geopolitical crap and not the store.

The products I bought were the same price as they are in other stores. In fact, this was the only store that carried the laptop cooler I wanted.

There was very little information about this store, so I was cautious and worried it wasn't legit. Thankfully, I am as certain as I can be right now that this store is a safe place to buy electronic accessories.

MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED PRODUCT fly DG Vader 4 Pro COUNTERFEIT

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My experience with gadgethyper has been good. Purchased apex4 back in September. Took 7 business days for my order to arrive to the UK. Controller arrived in good working condition.

Great company, i have ordered the flydigi vader 4 pro, it was shipped the same day i ordered. Controller is high quality and i have had 0 problems with it.

Absolutely AWEFUL EXPERIENCE! Firstly they sent my son a broken controller, so I paid AUD82.40 to send the broken unit back to China from Australia and they wouldn't reimburse the postage, it was my son that sent it back I just paid for it. They then sent me a condescending email saying read our returns policy have a great day. F##k this shop Absolute sh!t show! Stay away from their customer service is dog sh!t!

I have had a great experience with Gadget Hyper. I purchased the Flydigi Vader pro 4 Assassins Creed Black Flag edition Controller. I am ecstatic. The controller is 1/ 500 pieces made limited edition. The build quality and overall use case experience has been amazing.

This controller beats my Xbox elite 2 controller hands down! I cannot be happier. The built in technology for gaming is unlike anything you will get in Australian retailers for the price. Imagine you can change your RT button trigger to work similar to a mouse click when playing shooters. You can change the tension of the sticks with built in dials. I absolutely love the controller.

Gadget hyper is trustworthy seller. I ordered the controller with expedited shipping on 8th Sep received it in 7 business days from China. I was able to track the shipping in real time step by step. I didn't expect this transparency and was pleasantly surprised.

Customer service is great and responsive, i messaged them on 3rd day of ordering as i was little impatient and skeptical, and they immediately messaged me back with shipping details. Amazing communication.

I will buy from Gadget hyper again and i encourage everyone to support their business. They are partners of Flydigi and recently Gamesir. Note, sellers in eBay, Ali express etc. are over inflating their prices with long shipping waits, however Gadget hyper is offering genuine products at MSRP, incredible customer service and lightning fast shipping from overseas. If you want to buy Flydigi controllers go to them. I have ordered from Amazon USA which took longer as compared to this store.

Well Done Gadget Hyper. You have won a very happy customer. Thank you so much! Please stay fair and stay awesome. I wish your team all the very best.