Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
We are the longest established engineering and construction products suppliers in Scotland. The products we sell may have changed considerably over the years, but our attention to detail and commitment to providing the very best customer service remains the same.
Kontaktuppgifter
19-25 Houston Street,, G5 8RS, Glasgow, Storbritannien
- 07773663288
- frazer.letham@decco.co.uk
- fyfeandmcgrouther.co.uk
2,9
Medel
11 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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The last place you should place an…
The last place you should place an online order. You wont get your goods on time as promised, nor will you get a response for any of your mails. Good luck!
10 april 2025
Omdöme utan inbjudan
easy and fast delivery
10 april 2024
Excellent very fast and unfussy…
Excellent very fast and unfussy service. I had to return an item which they replaced within 24hrs. Thoroughly recommend
7 mars 2024
Having previously used the Glasgow…
Having previously used the Glasgow office many times as a Branch Manager of a Builders Merchant I always find them incredibly helpful, listen to my needs and timescales and always deliver on time and in full. If you as a company are limited to buy from certain suppliers but you need something your supply channel cant get, Call these guys, no matter how weird and wonderful if may be, I've heard they can even get "filanges" for a Plane that's how good they are. Will definitely be using again.
8 december 2023
Omdöme utan inbjudan
Svar från Fyfe And McGrouther
Thank you very much
Unfortunately a poor service and…
Unfortunately a poor service and experience, I purchased a product that was sold as NEW on the internet and paid for the delivery service. To find out that it infact was scratched and used. Belive it was a ex-demo.
I requested a exchange and was told , we can only refund you. I went to the manufacturer-supplier who in a email stating that thy will kindly exchange within 24hrs. This did not happen. So I have 1 of to options. Return or shut up and keep with no other options available.
They should of exchanged and I did explain that I would share my experiences on a number of emails .
This is not personal, just a very not a very trustworthy company by my personal experience.
I would be very careful and before paying get proof it not used. 1out of 5 .
I have all emails to back this .
After your reply, I have an email from Makita starting the exchange. I'm more than happy to share. You should of exchanged for a new one as your stated and sold a second to me . Dreadful service. Who now want to lie. 1* . Shame on you .
10 december 2023
Svar från Fyfe And McGrouther
We are sorry you are unsatisfied with your purchase.
As per our response to you at the time, the assertion that the item is used or ex-demo is completely untrue, we do not demo any of our tools.
The pictures you sent to us showed the machine had very slight surface scratches, indicating it had been removed from its box and handled a couple of times.
We acknowledged that it wasn't in acceptable condition and offered a refund, which you refused as you wanted an exchange, which we could not offer as the machine was an end of line with no more stock available.
When advised of this you again declined the refund,
and threatened us with negative reviews.
You state Makita offered to exchange the item within 24hrs, but when you emailed Makita, you told them we had offered you a replacement, though you are now slating us because we didn't, so at least one of these statements is untrue.
Makita do not offer exchanges directly as they operate through dealers, not directly with end users. Your contract of sale is with us, and we offered a fair outcome which you chose to refuse, twice.
First time buyer from this company
First time buyer from this company. Will definitely be using them again. Good price, great service and very helpful when needed.
29 maj 2023
Svar från Fyfe And McGrouther
Thanks Stephen, great to hear.
Great service
Delivery company messed up but the team were very helpful and tracked the issue down and resolved it as promised. Things can go wrong for anyone but it's what they do when it happens that makes the difference. Thorougly recommend.
27 december 2021
Svar från Fyfe And McGrouther
Thanks Lee, appreciate the feedback.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.