FUSALP Omdömen 

Super amazing brand
Sexy and stylish ski suits
Even when i had to return a size
The procedure was fast and efficient
Excellent staff and after sales

erste Lieferung ging auf Postweg verloren,
Ersatz kam sofort per Express nach.
Meine Freundin war von der Qualität der Ware begeistert.

Achat ; Veste technique ASPON homme couleur marine taille M . Très satisfaite de mon achat sur le site Fusalp la qualité de la confection est parfaite comme d’habitude et les matières très agréable à porter j’ai déjà d’autres articles de cette marque , envoi rapide de ma commande service livraison sécurisé je recommande !

Très réactif pour un changement de taille.
Très bien.

Great ski wear; technical and aesthetic. Impressed with the customer service and speedy delivery.

Amazing staff in the London store, amazing online support. Quality product

I ordered few pieces and just gloves size have chosen incorrect. I’m tall and slim and took 8 (m) size which was too too small

I ordered a jacket, which was unfortunately too big for me :( I generally have struggles with sizes because I am “smaller”. But the team was super friendly, competent and quick, that they send me immediately the return label and answered my questions :)

I still have not received my order. DHL cannot seem to get it together to get the package to me.

Now February 5 and yet no Fusalp jacket? Each day DHL calls me with wrong information on what has transpired. Example yesterday; “package was delivered to post office but never picked up”, me: “what are the dates?”, DHL “shipped to post office January 26, returned to DHL January 27.” Me “ok, so postal tracking number shows package never received by USPS and now you are claiming it went one day and back next day but was never picked up?”

Me; “have you called your Denver station and asked someone to physically locate package” DHL: “we call but no one answers.”

I have complete tracking record from DHL showing on hold for past 9 days in Denver. DHL central agent. in touch me me multiple times, every time a different incorrect answer contradicted by DHL’s own tracking record.

I am 48 hours away from demanding my money back.

If you live in USA you may want to avoid purchasing from any company that uses DHL if your delivery address is not in a major city.

normally size 50 fits, the jacket was too small, the trouser however was far too big.
so i would need with fusalp 52 for the jacket and probably 48 for the trouser

Quality Product, fast easy shipping to the USA

Parfait aucun problème

Poor quality and disappointing service – never again Fusalp
I am extremely disappointed with Fusalp. Three clothing items changed color after washing. According to customer service, this supposedly happened because of a small piece of leather on the gloves that is not waterproof. Since when are ski gloves not waterproof? That explanation is simply ridiculous.

The items were bright pink, and after just one wash the vibrant color completely faded. This clearly has nothing to do with the gloves, but everything to do with poor color fastness and low-quality fabric.

The after-sales service refuses to take any responsibility and is not willing to offer any solution. They simply blame the customer, which is unacceptable for a brand in this price range.

I had been a loyal fan of Fusalp for years, but from now on I will never buy anything from them again.

For this price, there are many better brands that actually deliver quality and proper customer service. A very disappointing experience.

My second ski coat from Fusalp. Great design.

Marque haut de gamme avec qualité supérieure. Enfin une marque haut de gamme qui répond à sa promesse

Très contente de mon choix, service, client de qualité ( le service client a pris la peine de me contacter suite à un dommages sur le colis. Heureusement, celui-ci est tellement bien emballé que la veste est arrivée sans une égratignure.)
Je recommanderais sur Fusalp la qualité des matériaux ainsi que les finitions sont parfaites

Excellent produit, livré dans les temps, même si le service de suivi d'expédition ne fonctionnait pas.

Processus de saisie de commande fluide sur le site.
Suivi de livraison parfait avec emballage de qualité dans le timing prévu
Vraiment qualitatif : rien à dire

Excellent service and quick delivery. I had initially wanted to buy from Fusalp store in London but in the end I ordered my Ski Jacket and Trousers from the French site and had it delivered to my hotel in Italy which saved time. A very happy customer here. I just love the quality of the kit and the discreet elegance that Fusalp seems to get just right.