I ordered in October 2025. I haven't received my order. When I queried it, they sent proof it had been made - in August 2026 - and no delivery or even attempt to resolve. So, essentially, they've just... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Update: Item arrived. Despite the initial problems with delivery, which are clearly very unusual based on other reviews, I am very pleased with the product itself - it is excellent. Update: ite... Se mer
Företaget har svarat
Relatively simple to order, I had to double check what I was doing but got there in the end. The preview came through quickly, considering it was over the Christmas period. I asked for a couple of min... Se mer
Företaget har svarat
Great communication throughout the process. There were constant changes due to me being so pedantic about my cat, yet not one complaint from Furr and Family. So thrilled with the finished portrait,... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We Provide Unique Pet Arts for pet lovers all around the world. Mostly based on Custom Pet Portrait Dog portrait cat portrait and any animal lover pet portrait
Kontaktuppgifter
Storbritannien
- contact@furrandfamily.com
- furrandfamily.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got the product... With problems
Received the wrong design twice before eventually getting it right for the 3rd delivery. The first design had a watermark on it, the second was a design I originally did not approve. The eventual correct order was decent however. Just soured by the experience.

Svar från FurrandFamily
Wonderful result of my photo
Brought artist photo of my sisters two dogs, very pleased with the photo, took a little longer than I expected to arrive after approval of proof. Would definitely use again

Svar från FurrandFamily
Brilliant quick service and high…
Brilliant quick service and high quality product. Will definitely use again

Svar från FurrandFamily
Commination was a bit sketchy
Commination was a bit sketchy, but the end result was excellent .

Svar från FurrandFamily
Great product
Picture I chose done with care and preview great, price good and communication from company good very happy with my purchase thank u

Svar från FurrandFamily
Excellent service I was so pleased with…
Excellent service I was so pleased with the quality of the picture

Svar från FurrandFamily
a lovely gift
Got a disney pet portrait for a family member and she absolutely loved it

Svar från FurrandFamily

Svar från FurrandFamily

Svar från FurrandFamily
Excellent
Excellent. I bought a poster to be framed, of my sisters dog sat on the toilet; for her downstairs loo!! She absolutely loves it and said it’s the best present.

Svar från FurrandFamily
Lovely keepsake photo.
Relatively simple to order, I had to double check what I was doing but got there in the end. The preview came through quickly, considering it was over the Christmas period. I asked for a couple of minor changes which were done within a couple of days, again 'Christmas'. I ordered the jpeg version with the intention of printing and framing myself. Overall excellent service, great price and I will be ordering again.

Svar från FurrandFamily
Pet portrait
Excellent service. They were quick to respond, from sending in the initial photo, sending a preview of the portrait and the picture being delivered. The quality is good, and we are very pleased with the final product.

Svar från FurrandFamily
Furr & Family - would recommend
Furr & Family product and service level were fantastic. I'm only deducting a star because the courier delivered the parcel to the wrong address and it took 3 stressful days to sort it out.

Svar från FurrandFamily

Svar från FurrandFamily
Good communication
The digital picture I received was great. It did take a nudge from me as the proof had not arrived in the time stated. Then the wrong portrait theme was sent and had to be redone. However, my messages were replied to fairly quickly and everything was resolved in the end. The actual product was fab!

Svar från FurrandFamily
Highly recommended
Super fast service, and it was great to get a test image to check it looked ok first. It was the best present I gave this Christmas, everyone was thrilled with it.

Svar från FurrandFamily
I left it to literally the last minute…
I left it to literally the last minute but they still managed to make a amazing portrait and it was delivered in time for Christmas. My family member was absolutely delighted with it. Thank you for you excellent communication and prompt delivery.

Svar från FurrandFamily
Detta är Trustpilot
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