This company are a pleasure to order from. They were easy to communicate with and very amenable. They notify you of a delivery date and deliver promptly. Their furniture is well made and packaged and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Table and bench are amazing, when extended perfect for all the family. Looks great 👍 xx Couple of chips on table legs already, but it does get used daily by 2 adults, 3 under 12 kids and 2 boist... Se mer
Företaget har svarat
Cabinet come full resembled,look good but right hand draw is cute unveil look like some children operated by circular saw Anyway good pice of furniture Solid nor like other ones
Företaget har svarat
Updated information about delivery dates and time of arrival of items. The table and chairs are very sturdy and very easy to assemble.very clear instructions to follow. Would recommend this company.
Företagsinformation
Skrivet av företaget
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Kontaktuppgifter
20 High Street, HR9 5BZ, Ross-on-Wye, Storbritannien
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service
Great Service, lovely product. An issue with the mirror was dealt with brilliantly by Ashleigh.
Would highly recommend.
2 december 2025
Order by phone
I couldn’t order on line because I was directed to Karma and I wasn’t prepared to sign up. So I phoned instead and placed my order.
13 december 2025
Lovely wine rack and so well-packaged…
Lovely wine rack and so well-packaged that it took ages to undo!!
6 december 2025
Arrived on time
Arrived on time. I'm very impressed with the quality of the table and chairs. No problem assembling the furniture. Overall - excellent
12 december 2025
Nothing delivered!!!!😡
Item ordered and paid for 2 weeks ago. Still not delivered. Yet asking for a review!
Following the reply below I will add the full correct details.
The order was cancelled by the company NOT by me. This was after I had received an email confirming the order. They then took full payment. I received no notification that the order has been cancelled.
They are only refunding me now - prompted by this review.
The cabinet was ordered for Christmas which has now passed.
I'm afraid if this is the level of customer service by the company, I wonder what the quality of the product would be like??
10 december 2025
Svar från furniture.co.uk
Hi Melanie,
Thank you for reaching out to us to let us know that your order has not been delivered.
Following your review, the status of your order was checked, and unfortunately, it had been cancelled after purchasing. Due to this, the order was not processed or delivered. I have reached out to you with further details via email, which I hope you have received.
I am very sorry for any inconvenience that this may have caused. If there is anything else that we can help with, please do not hesitate to contact us.
Warm Regards,
Angharad
Would use again
A really nice piece of furniture at a good price. Fast delivery considering it was so close to Christmas. Arrived within the time slot allocated and brought in by two very pleasant men.
11 december 2025
Beautiful bed
Beautiful bed, different from everything else out there and great quality. The delivery and customer service were faultless.
10 december 2025
Great quality, timely and easy delivery
This bed frame is really well made and looks great
9 december 2025
The sofas are a beautiful colour and…
The sofas are a beautiful colour and very comfortable but the seat and back cushions crease terribly and because they are not reversible they have to be changed around very frequently.
8 december 2025
Great range of furniture
Great range of furniture, good online experience and updates on delivery. Good quality product.
8 december 2025
A no fuss service!
A very easy service to use and no fuss. Great product and the slight issue I had with a tiny bit of paint missing, was addressed by the company immediately.
6 december 2025
Amazing service and stunning bedroom furniture!
My bedroom furniture was delivered on time by TJ and Aaron who were a very professional team. I added the Gold delivery service which was worth every penny, my furniture was unpacked with care and taken to my room of choice, whilst being respectful of my property, thank you lads I really appreciated this!
The Romance collection in white is just stunning, the quality of the furniture is excellent and I am so happy I chose the crystal handles. I love it so much I have added to the collection and placed another order today!
21 december 2025
Omdöme utan inbjudan
Perfect for purpose
Prompt delivery courteous staff, packaged beautifully- love our units thank you
4 december 2025
I love my 2 items
I love my 2 items. They look gorgeous and are beautifully made.
I'm using my plant stand as a little bedside table. Perfect!
5 december 2025
Useless
Useless. Waited until 10pm and they never showed up.
Still waiting for a delivery of a £750 piece of furniture
30 november 2025
Svar från furniture.co.uk
Good afternoon Steve,
We’re very sorry for the inconvenience and frustration caused by the failed delivery yesterday.
Unfortunately, our delivery team experienced multiple delays on the road, which meant they were unable to complete all scheduled deliveries. Updates were sent to affected customers throughout the day, though we sincerely apologise if these were not received.
We have since reached out to you to offer a new delivery date before Christmas, including complimentary assembly, which we hope is suitable.
If there is anything further we can assist with, please don’t hesitate to contact us.
Warm regards,
Angharad
Excellent choice of furniture
Excellent choice of furniture. We found exactly what we wanted. The staff at Farnborough staff were super. Pricing competitive.
1 december 2025
Great products massive choice…
Great products massive choice available. Really quick delivery in time for Christmas. Thank you, the table and chairs are great quality.
28 november 2025
Great delivery team
Delivery team were polite, friendly and professional. Pleased with quality of chest of drawers would recommend and order from here again.
28 november 2025
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