Lost my fullstop corner steady adapter, contacted the company as I had purchased it directly from the company . They had my record of purchase and were able to help me with a replacement immediately.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Superb after sales service. The control box on my 8 year old mover had failed. I rang to order a replacement and instead of just taking the order they suggested that I spoke to their technician first... Se mer
Excellant service in sorting out a warrenty claim. Duncan sent out promptly a replacement lock and when that did not work sent out a replacement wheel clamp body , a replacement key for one that got d... Se mer
I had a problem with a lock in an older wheel clamp I had. I emailed Full stop explaining the problem, sent the lock mechanism to them and a replacement was sent FOC. Great customer service, I hig... Se mer
Företagsinformation
Skrivet av företaget
Fullstop Security provides security solutions for the leisure industry. From caravan and motorhome wheel locks to hitch locks for all types of caravan, folding camper or trailer chassis.
Kontaktuppgifter
Peninsula Business Centre, IP92BB, Wherstead, Storbritannien
- 01473601200
- enquiries@fullstop-security.com
- fullstop-security.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lost my fullstop corner steady adapter
Lost my fullstop corner steady adapter, contacted the company as I had purchased it directly from the company . They had my record of purchase and were able to help me with a replacement immediately. Very prompt and efficient service, it arrived the next day . Saved my upcoming caravan holiday .
Great customer service from Purpleline…
Great customer service from Purpleline and Chloe especially. Thank you.
Great customer experience
I had a problem with a lock in an older wheel clamp I had.
I emailed Full stop explaining the problem, sent the lock mechanism to them and a replacement was sent FOC.
Great customer service, I highly recommend their products.
Excellent customer service
Lost 2 bars for our locks. Chloe was very helpful and efficient with ordering our replacements. Couldn’t have given better customer service!
Fantastic customer service
Fantastic customer service , Chloe could not have been more helpful by sending the replacement lock and keys by first class post as I was going away.
Arrived the next day.
Thank you .😀
Very helpful an knowledgable by phone…
Very helpful an knowledgable by phone and email.
Good product too
Help above and beyond
I made a silly mistake and asked about finding a solution to my problem. I was helped to understand why I had a problem and they offered to help by looking for a replacement part. They located a replacement and posted it to me. All in less than a week. This was service above and beyond and built reputation. Well done Duncan.
Ik had ze gemaild over een los onderdeel
Ik had ze gemaild met een vraag over een los onderdeel van hun wielklem. Ik ben vriendelijk geholpen en heb daar snel antwoord op gekregen. Wat ze beloofd hadden hebben ze ook netjes en snel geleverd.
Heel veel dank!
Wonderful customer service from Duncan…
Wonderful customer service from Duncan Evans who sorted out our key issue quickly and efficiently. Would thoroughly recommend
Super service on short notice
After reaching out to Cloe and Duncan that I needed M16 bolts instead of the standard M14 ones they swiftly arranged a FedEx shipment to Croatia as we where leaving from the Netherlands on our holidays on short notice and sending it to our home would be to late. So by this great service the bolts arrived earlier than us in Croatia and after mounting them the Nemesis Plus fitted perfectly. Chloe and Duncan thanks again for your great support and service
Excalibur wheel lock
Having found a problem with my ageing “Excalibur “ wheel lock, I emailed Customer Services. Duncan replied outlining the potential problem and how it may be solved. The was problem was exactly as he predicted and remedied. Excellent, prompt customer service. Thank you.
Very helpful service
Duncan was extremely helpful and knowledgeable. He explained how to fix the lock but if that didn't work he said I could return it amd made that easy for me. I did that and got a replacement 2 days later which fitted perfectly. Thank you.
Exemplary Customer Sevice
Having used the Gemini wheel lock for the past four years, we recently swapped caravans requiring the lock to be adjusted unfortunately the grub screws had rusted and whilst I managed to remove them, the heads stripped, then whilst trying to refit them I discovered due to the level of rust the grub screws wouldn’t fully screw into the tubes to secure the lock. I reached out to Fullstop and received a very positive reply from Duncan almost straight away and who over the next day went above and beyond all my expectations managing to find not only some replacement grub screws but also the tube itself and then arranging next day delivery with the items arriving a little over 44 hours since my initial email. 💯 outstanding customer service.
Fast service!
I changed my Motorhome and found the wheel nuts were a larger size on the new one, so the receiver bolts for my Nemisis Plus wheel lock were too small. I messaged the team and 48 hours later I took delivery of 2 M16 size receiver bolts that fitted my new wheels! Great quick service, thank you guys!
Outstanding customer service
Recently contacted Purpleline as the wheel receivers had gone rusty after 4 years.
All i can say is the response to my e-mail and service was second to none.
Two new receivers sent out, no problem..... even e-mail to ensure i had received them.
Spot on. Thanks you
Excellant service from Duncan
Excellant service in sorting out a warrenty claim. Duncan sent out promptly a replacement lock and when that did not work sent out a replacement wheel clamp body , a replacement key for one that got damaged in transit.This is what customer service should all about.
I was so impressed with the swift…
I was so impressed with the swift response to my lock faular. With in eight days I had my lock removed and a replacement arrived today and fitted on my Nemesis Ultra Wheel Lock, securing my caravan. There was no problem with my faulty lock and I will surley make sure I will, when needed buy another wheel clamp from Fullstop Security
Absolute 💯% top service
Absolute 💯% top service, Needed info on a couple of spare parts for my Nemesis Ultra lock and the staff could not have been anymore helpful, Thank You Full Stop Security. Julian Perry
I cannot fault the customer service…
I cannot fault the customer service team. It is refreshing to find someone that goes above and beyond expectations. Thank you so much for your time and help it is greatly appreciated.
There was a problem with the lock
There was a problem with the lock, it happens.
With no quibble or fuss the lock has been replaced.
What more can you say!
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