Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... Se mer

Betygsatt 5 av 5 stjärnor

Purchased a screen cover for a ford freda and love it! Great quality, easy to fit and really looks good. Was worried at the time that I may have to remove the wind deflector off my door but it fit... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent Very helpful and friendly to deal with. Our window covers arrived very promptly and fit the van perfectly and the build quality is superb. The added surprise of two teeny tiny quarter lig... Se mer

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Betygsatt 5 av 5 stjärnor

What a nice bunch of people there at fuel lagoon. Made contact after purchasing our new campervan from Milldown Campers and they supplied us with a blackout cover for the front screen of the van and... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med lastbilstillbehör

Skrivet av företaget

UK Family Business making Campervan accessories for the van lifers


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

496 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent

Excellent
Very helpful and friendly to deal with. Our window covers arrived very promptly and fit the van perfectly and the build quality is superb. The added surprise of two teeny tiny quarter light covers not mentioned on the website (I think) make me giggle every time I put them on. Sooo much easier than trying to cover up the windows with makeshift curtains and clothes pegs.

27 maj 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Please to hear you are happy with the blinds for your camper! They are so worth it compare to makeshift options! Thanks for taking the time to leave us a review!

Betygsatt 1 av 5 stjärnor

Disappointed

Disappointed. Asked for a screencover to fit van but they supplied one that doesn't fit well and can offer me nothing but to return it at my own expense. Customer contact is good but on the whole not good and could only resolve with a return, couldn't even offer something to get it restitched so it would fit

27 maj 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Hi, I am really surprised to see you have left us a 1* review, its really disappointing considering this is not an issue of our company at all and is very unfair. You ordered a screen cover tailored to fit a Renault Master. The vehicle you have is a motorhome based on a Renault Master. While our screen covers do fit on most motorhome's, your particular motorhome models overhang sits too low so the cover cant reach over the area it does on the usual standard Masters therefore it doesn't reach over completely as it should. What is interesting to us is that we actually offered you to return the screen cover for a refund as you said it didn't fit but instead you have kept the item??? And still think it's fair to leave us a review. You said you wanted to keep the item and have a refund as well? But if the item didn't fit why would you want to keep it? It was not a fault of the product itself just the fact your motorhome effected the fit of the cover. I will try to attach the photos that you sent of this so we can show whomever will be reading this review so they can see themselves there is no issue with the product but how it fits on your motorhome variation.

I hope you will take the time to consider how fair this review is and change it.

You paid £85 for this product, we can't make you a customised item especially for your unique vehicle for this price as it takes hours for our team to design a whole new cover (hence us offering to refund you)

Betygsatt 5 av 5 stjärnor

Perfect!

We absolutely love them!

27 maj 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Thanks for supporting our small family run business!

Betygsatt 5 av 5 stjärnor

Fast and friendly

Very friendly and responsive service.
Delivery very fast.
Just what we needed - a thinner version of the traditional silver screen for summer use and far less bulky

29 maj 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!

Betygsatt 5 av 5 stjärnor

Quality and Service

Ordered a set of thermal blinds and required quickly. They replied super fast and made my dates, which saved the day/weekend.
Super quality and service all round. Look no further than Fuel Lagoon

28 maj 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Pleased to hear we were able to work with you to get your blinds to you for your camping trip! Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!

Betygsatt 5 av 5 stjärnor

Excellent screen cover

We order a screen cover and it was delivered really quickly which was a pleasant surprise. Perfect fit in the van ad work really well. It packs up very small too and was a reasonable price. Overall an excellent product and great service

27 maj 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Great to hear you are happy with the way they pack up small, it does help when storing them in a van with limited space! Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!

Betygsatt 5 av 5 stjärnor

Description accurate

Description accurate. Great communication and speedy delivery.

27 maj 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!

Betygsatt 5 av 5 stjärnor

Love Fuel Lagoon…

Have ordered several items from Fuel Lagoon and have been very pleased. Reliable and prompt service, the products are of good quality.

27 maj 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Pleased to hear you like our company and keep coming back for more! Thanks for supporting our small family run business

Betygsatt 1 av 5 stjärnor

Ripped!!!

The windscreen cover arrived quickly and fitted fine but the second time we used it, it started tearing!!!

I wouldn't recommend the product.

I emailed the company but no response yet

30 maj 2025
Omdöme utan inbjudan
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

You emailed us on a Saturday, as a family run business we sadly do not work over the weekend so you have not given us a chance to respond to your message a look into this properly before deciding to leave a 1* review which is very unfair. As you will see from all our other reviews our screen covers are made to a high standard, we use good quality fabric and make them here in the UK. So if your screen cover has ripped, this is a very rare case and something we would have been happy to look into and help you with the issue. Please consider giving companies a chance to redeem any issue before going straight to leave a negative review which can be very damaging to businesses. This review is not a real representation of our business at all.

Betygsatt 5 av 5 stjärnor

Already bought one screen cover from…

Already bought one screen cover from fuellagoon but annoyingly I've lost it so bought a replacement which I'm very pleased with. Arrived on time, great product I shall look after this one

28 april 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Im pleased you are happy with our products. Thanks for taking the time to leave us a review :)

Betygsatt 5 av 5 stjärnor

Great service and product

Great service and product. Very happy and can’t wait to get the door storage fitted

22 april 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Thanks for leaving us a review!! Pleased to hear you are happy with the items :)

Betygsatt 4 av 5 stjärnor

Great product

Great product. The quality and design are true to the description.

Extremely poor courier service with no communication as to why it was not delivered on my specified date, even after emailing them to ask why. Still no reply to date.

25 april 2025
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Hi Sean, sorry to see you feel our services is only worthy of 4* I have checked through our emails and can't seem to find a message under your email address. Please get in touch with regards to this so we can try and get that extra star back!

Betygsatt 5 av 5 stjärnor

Excellent Product & Company

Purchased the windscreen cover for the T5. Absolutely brilliant quality and first class service. Will be back for other items. 5*

30 april 2025
Omdöme utan inbjudan
Logotyp för Fuel Lagoon

Svar från Fuel Lagoon

Thanks so much for this great review of our screen cover for the VW T5, we can't wait to have you back again soon

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