No drama whatsoever! Parts arrived, all individually packaged and did what they said on the tin! PLUS a lot cheaper than my usual supplier who didnt keep them in stock, meaning a 2 week down time for... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order for spare parts one afternoon and the equipment was delivered in the next day's post. All reasonably priced and good quality. An established British company doing things right. Lo... Se mer
Oil delivery gentleman was really good. Came at the time stated. Plus he was friendly, polite, professional and very knowledgeable He gave me sound advice regarding a problem with the oil level ind... Se mer
I didn't end up purchasing in the end as it turns out the sight gauge I was looking to service/replace was a different brand. But the customer service received from Doug was phenomenal. Very quick to... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Fueldump offers fuel transfer and diesel transfer pumps, fuel transfer equipment and heating oil storage tanks and accessories.
Kontaktuppgifter
Moat Road, West Wilts Trading Estate, BA13 4JF, Westbury, Storbritannien
- 01373822220
- sales@fueldump.co.uk
- fueldump.co.uk
4,8
Utmärkt
654 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good company.
Easy to navigate website and find the required item.
Great price and easy to order with next day delivery.
3 juni 2025
Svar från Fueldump
Hi Cath, thank you for your kind review, we are glad you received good service with us. FuelDump
Svar från Fueldump
Hi Peter, thanks for your review, we are glad you were satisfied with the delivery on this order. FuelDump
Svar från Fueldump
Hi Mark, thank you for your review, we are glad you had a positive experience with us! FuelDump
This supplier has the specific parts…
This supplier has the specific parts that I need and they are always very helpful and parts are sent promptly
6 maj 2025
Svar från Fueldump
Hi David, thank you for your positive review. FuelDump
Shockingly bad & expensive delivery service
Item ordered on 4th April, despatched 7th April and didn't arrive until 25th April - this post (small parcel by Post Office) cost me £4 plus VAT for p&p. This postage is pathetic & expensive, I won't be stung like this again.
8 april 2025
Svar från Fueldump
Hi David,
Thanks for taking the time to leave a review. We're really sorry to hear you were disappointed with the delivery and postage.
Once a parcel leaves us and is with Royal Mail, any delays are unfortunately outside of our control — and it’s just as frustrating for us as it is for you. Royal Mail usually aim to deliver by the next working day, but if an item hasn’t arrived within 10 working days of the due date, the sender may be able to claim compensation.
If you'd like, please get in touch with our customer service team and we’ll do everything we can to help resolve this for you - sales@fueldump.co.uk or 01373 822220
On the postage cost — we’re limited by Royal Mail’s current rates, and always choose the most cost-effective option. The postage charge also includes the time and materials to carefully pick and securely pack your order.
Svar från Fueldump
Thanks for your positive review, Matt!
Svar från Fueldump
Thanks for your review! Great to hear your order arrived quickly and the parts were spot on.
FuelDump
Just some tracking information would be nice.
I really needed this ASAP and expected to have some form of primitive tracking from Royal Mail after paying GBP 6.50 for postage. No tracking information at all and stupid Royal Mail don't leave it at the house, even though they agreed to leave things at the house. I left the garage door wide open for them as well, in case it came today (Saturday), but I didn't actually know that it would arrive today because THERE WAS ZERO TRACKING INFORMATION FROM FUELDUMP. Now, can't get it until Tuesday!
5 april 2025
Omdöme utan inbjudan
Svar från Fueldump
Thank you for your feedback, and we're really sorry to hear about the frustration with your delivery experience. We completely understand how important it was for you to receive your order quickly and with clear tracking.
We’re currently reviewing our postage options to make sure expectations are clearer at checkout and to see how we can offer better tracking on urgent orders going forward.
If you have any more questions, please contact our support team at sales@fueldump.co.uk
Svar från Fueldump
Thank you for your review! We're pleased to hear everything arrived quickly, well-packaged, and as expected. Great communication is important to us, so we're glad you found that helpful too. We appreciate your support! FuelDump
Svar från Fueldump
Thanks so much for the great review! We're glad to hear you were happy with our fast service. FuelDump
Would definitely use again
Large stocks of spares at very reasonable prices. Sensible postage costs, fast delivery and excellent service. Would definitely use again
18 mars 2025
Svar från Fueldump
Thank you for the fantastic review! We're so pleased to hear you were happy with our prices, delivery speed, and service. Looking forward to serving you again soon! FuelDump
Very good delivery rapid and retified…
Very good delivery rapid and retified my mistake on my order immediatly
17 mars 2025
Svar från Fueldump
Thanks for your review! We're really glad to hear your delivery was quick and that we could help sort out your order right away. FuelDump
Svar från Fueldump
Thanks for the great review! We're thrilled to hear that everything from the delivery to the pricing was spot on!
Excellent service and fast delivery
The items I ordered were just what I needed and were delivered very quickly.
After sales service was excellent when I needed advice.
13 mars 2025
Svar från Fueldump
Thanks for your feedback! It's great to know our after-sales service was helpful too - I will pass this on to the sales guys. If you need any more advice, don't hesitate to reach out!
you delivered what was said on the tin
you delivered what was said on the tin, thank you.
25 februari 2025
Svar från Fueldump
Thank you for your feedback! We're thrilled to meet your expectations. If you need anything else, just give us a shout! 😊
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