im waiting from 18th of April till now 26th of April for a withdrawal 300 euros.. support is stalling with general excuses about high volume of withdrawals..Update: My Transaction ID is edad5143-5616-... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Han pasado 36 días ya y todavía no han ingresado el dinero en mi cuenta. Frumzi me sigue diciendo que lo está tramitando el departamento correspondiente y que tenga paciencia. Así está el tema. No en... Se mer
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Their pricing for English football is what drew me in, and it consistently beats the competition. Betting from my phone while lounging at home works flawlessly without any lag. If you just want a stra... Se mer
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My focus is entirely on the live casino, and there's always an open spot at the blackjack tables, regardless of the time or day. The streaming quality is crystal clear with zero buffering. Getting my... Se mer
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im waiting from 18th of April till now…
im waiting from 18th of April till now 26th of April for a withdrawal 300 euros.. support is stalling with general excuses about high volume of withdrawals..Update: My Transaction ID is edad5143-5616-493e-9759-a571b44f9891. The withdrawal has been pending since April 18th without any valid explanation."
18 april 2026
Omdöme utan inbjudan
I've already spoken to support and even…
I've already spoken to support and even sent an email, and nobody is paying me the 300 euros. Don't play on this app. They are thieves and don't pay out winnings. You'll only lose money.
14 april 2026
Omdöme utan inbjudan
SIGUEN SIN INGRESARME MI DINERO
Han pasado 36 días ya y todavía no han ingresado el dinero en mi cuenta. Frumzi me sigue diciendo que lo está tramitando el departamento correspondiente y que tenga paciencia. Así está el tema. No entiendo cómo tardan tantísimo tiempo en hacer un ingreso.
23 april 2026
Omdöme utan inbjudan
Svar från Frumzi
Hola Javier,
Lamentamos mucho tu frustración por la espera. Agradecemos sinceramente que te hayas puesto en contacto con nosotros para informarnos.
Queremos que sepas que valoramos tu paciencia mientras nuestro equipo trabaja en tu caso. Para obtener actualizaciones sobre tu caso o para cualquier otra pregunta, te recomendamos contactar con nuestro equipo a través del chat en vivo. Allí, nuestros agentes podrán ayudarte de forma directa y personalizada.
Gracias por tu comprensión y por formar parte de nuestra comunidad.
Atentamente,
El equipo de Frumzi
Kasino oli uusi otin vähän niinkuin…
Kasino oli uusi otin vähän niinkuin tervetuloa tarjouksen kokeilin pelasin hyvin paljon kierrätystä bonus rahaa myös ilmaiskierrosta. Uusia kolikkopelejä paljon.
19 april 2026
Omdöme utan inbjudan
Svar från Frumzi
Hei Tuomas,
Kiitos paljon palautteestasi! On hienoa kuulla, että päätit kokeilla kasinoamme ja että nautit peleistä. On mukava kuulla, että pidit laajasta uusien kolikkopelien valikoimastamme – pyrimme aina tarjoamaan tuoreita ja jännittäviä pelejä kaikille pelaajillemme.
Arvostamme tukeasi ja on hienoa, että olet osa yhteisöämme.
Ystävällisin terveisin,
Frumzi-tiimi
Dopo la risposta alla recenzione,mi…
Dopo la risposta alla recenzione,mi hanno invitato a scriverli in chat,ma l'operatore mi risponde sempre la stessa cosa e cioè che i 494€ sono in pagamento....a oggi siamo ad 1 mese e 2 giorni....non è cambiato nulla.
Se mi pagano scriveroʻ una nuova recensione.
19 april 2026
Omdöme utan inbjudan
Svar från Frumzi
Gentile Cosimo,
Ci dispiace sinceramente che tu stia ancora aspettando una soluzione e che la tua esperienza finora non sia stata soddisfacente.
Il nostro obiettivo è garantire che ogni utente riceva tempestivamente l'assistenza necessaria. Ti invitiamo ad avere pazienza e a tornare in chat per richiedere un aggiornamento diretto dal nostro team di supporto, che farà del suo meglio per verificare lo stato della tua richiesta.
Ti ringraziamo per la pazienza e speriamo di risolvere tutto al più presto.
Cordiali saluti,
Il team di Frumzi
Io mi sto trovando malissimo
Io mi sto trovando malissimo , ho fatto una vincita sostanziosa a gennaio e ad oggi mi sono andati a buon fine solo 3 prelievi ,l'ultimo mi è arrivato l'8 marzo e da allora che provo a fare altri prelievi ma restano sempre in fase di "verifica" e non succede nulla , inoltre alcune volte trovo dei bonus attivi (non sono io ad attivarli ) che bloccano automaticamente i prelievi .
Se risolvono bene ,altrimenti non consiglio.
14 januari 2026
Omdöme utan inbjudan
Svar från Frumzi
Gentile Antonio,
Ci scusiamo sinceramente per il disagio e l'attesa che sta affrontando. Comprendiamo perfettamente che situazioni del genere possano essere frustranti.
La invitiamo gentilmente a contattare la nostra Live Chat. I nostri operatori saranno lieti di verificare la sua situazione specifica e fornirle l'assistenza necessaria per chiarire la situazione. Apprezziamo molto la sua pazienza.
Cordiali saluti,
Il team di Frumzi
Les cuesta muchísimo tramitar los retiros
Les cuesta muchísimo tramitar los retiros. Tengo un retiro del dia 24 de marzo que aun no he cobrado. Segun ellos un problema con el proveedor.
De momento me hicieron cancelarlo y volver a empezar el tramite.
Les comenté que ya que se había retrasado todo sin tener culpa que agilizaran el tramite.
Te dicen que si, te piden disculpas, pero no hace nada de nada.
Muy mal servicio de soporte.
Preguntas por esto y responden en general como van los retiros, eso si con educación y pudiendo disculpas en cada frase.
En resumen, muchas palabras pero ningún hecho
24 mars 2026
Omdöme utan inbjudan
Svar från Frumzi
Hola Sirri,
Lamentamos sinceramente la demora que experimentaste y comprendemos tu frustración. Nuestro objetivo es que cada proceso sea lo más eficiente posible, pero a veces surgen factores externos que requieren un poco más de tiempo.
Te sugerimos que contactes nuevamente con nuestro chat en vivo para obtener información actualizada sobre tu caso; nuestros agentes están siempre disponibles para ayudarte.
Atentamente,
El equipo de Frumzi
I made a withdrawal on March 23rd
I made a withdrawal on March 23rd, it's already March 30th and nothing has been updated yet.
I went into live chat with the Frumzi team 3-4 times and they only say that they reported the situation to the responsible department in all the chats I had with them and to wait.
I think it's absurd to have such a long wait for a withdrawal of only 300 euros...
23 mars 2026
Omdöme utan inbjudan
Svar från Frumzi
Dear Fabiomaia,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the delay and the frustration this wait has caused you.
We understand that waiting for a transaction can be stressful, and we want to assure you that we value your patience. While some processes can occasionally take a bit longer due to various internal procedures, our team is committed to assisting our players. We recommend checking back in with our Live Chat support so they can provide you with the most current update available from the relevant department.
We appreciate your time and hope to see everything resolved for you soon.
Best regards,
The Frumzi Team
Vinci e i prelievi non arrivano quasi mai
Prima puntata:
Dal 26 gennaio 2026, giorno di una mia vincita importante, inizia il calvario. Dalla felicità della vincita alla tortura di dover chiedere quasi quotidianamente informazioni ( assistenza chat, mail) sulle mie richieste di prelievo che ad oggi 26/03/26 non sono ancora completate.
Ovviamente è una strategia per far si che le persone nell'infinita attesa rigiochino i soldi vinti che puntualmente perderanno.
Attendo qualche altro giorno e passeremo alla seconda puntata con maggiori dettagli...
26 januari 2026
Omdöme utan inbjudan
Svar från Frumzi
Gentile Davide,
Ci scusiamo sinceramente per il disagio e il ritardo che sta riscontrando. Comprendiamo perfettamente il suo desiderio di ricevere le sue vincite il prima possibile e la ringraziamo per la pazienza.
Desideriamo assicurarle che non c'è alcuna strategia dietro questi tempi di attesa; lavoriamo costantemente per elaborare ogni richiesta con la massima cura. Per un aggiornamento immediato e specifico sulla sua situazione, la preghiamo di contattare la nostra chat live, dove un nostro operatore sarà in grado di assisterla in tempo reale.
Cordiali saluti,
Il team di Frumzi
scam... dont play here
scam... took my depoosit and never got the credit seen. stole my money and no responsables
11 mars 2026
Omdöme utan inbjudan
Svar från Frumzi
Dear Matti,
We are sorry to hear that you’ve had a negative experience and feel this way about our services. We truly regret any frustration you've encountered. To help us better understand the situation and assist you further, please reach out to our team directly at support@frumzi.com.
Best regards,
The Frumzi Team
Their pricing for English football
Their pricing for English football is what drew me in, and it consistently beats the competition. Betting from my phone while lounging at home works flawlessly without any lag. If you just want a straightforward, high-quality sportsbook, this platform is exactly what you need.
8 februari 2026
Omdöme utan inbjudan
Svar från Frumzi
Dear Shenai,
Thank you for your kind words! It’s great to know that our mobile experience allows you to enjoy our sportsbook flawlessly and without lag from the comfort of your home.
We truly appreciate your support and are happy to know you’re enjoying such a straightforward, high-quality experience with us.
Happy gaming!
Best regards,
The Frumzi Team
The customer service the worst part of…
The customer service the worst part of this… Actually, I wrote a lot to pay out my money, because i have an open bet which won. They said They would contact me as soon as possible… Thats was a month ago.
26 januari 2026
Omdöme utan inbjudan
Svar från Frumzi
Dear Balazs,
Thank you for sharing your feedback with us. We are truly sorry to hear that you feel this way about your recent interaction with our team and that your experience has been frustrating.
Our goal is always to provide a high standard of service and clear communication to all our players. We genuinely appreciate you bringing this to our attention, as it helps us identify where we can improve our responsiveness. We would like to look into this for you, so please feel free to reach out to our support at support@frumzi.com once more so our team can provide you with a direct update.
We value your patience and hope to turn your experience around soon.
Best regards,
The Frumzi Team
My focus is entirely on the live casino
My focus is entirely on the live casino, and there's always an open spot at the blackjack tables, regardless of the time or day. The streaming quality is crystal clear with zero buffering. Getting my winnings paid out was also surprisingly swift. Top-notch live tables!
12 februari 2026
Omdöme utan inbjudan
Svar från Frumzi
Dear Faerr,
Thank you for your kind words! It is wonderful to know that you are enjoying the streaming quality and that your overall experience has been so positive and swift.
We truly appreciate your support and are happy to know you’re enjoying the atmosphere we strive to provide.
Happy gaming!
Best regards,
The Frumzi Team
awfull bookmaker
awfull bookmaker, deposited 50 euros and max bet on atp tennis is 7 euros, hahaha. do not deposit here, probably fake reviews.
18 februari 2026
Omdöme utan inbjudan
Svar från Frumzi
Dear Client,
We’re sorry to hear that your experience didn’t meet your expectations. We always strive to provide a pleasant environment for our players, and we appreciate you sharing your perspective with us.
To help us look into this further for you, please reach out to our team at support@frumzi.com
Best regards,
The Frumzi Team
Svar från Frumzi
Gentile Cliente,
Grazie mille per le tue gentili parole! Siamo felicissimi di sapere che hai apprezzato la professionalità e la disponibilità del nostro team. Siamo lieti di ricevere un feedback così positivo.
Apprezziamo sinceramente il tuo supporto e siamo lieti di sapere che ti stai godendo la tua esperienza con noi.
Buon divertimento!
Cordiali saluti,
Il team di Frumzi
Don’t let you withdraw
I have been trying to withdraw money for the last 8 days and they make it impossible. They just ignore you and say the money is coming,
Don’t deposit money here, you will struggle to withdraw even if you win
Edit- now 10 days , and still nothing , I have emailed and went to the help center and all they say is sorry, we are working on it,
I honestly think they won’t pay me at all,
Steer clear from this casino
Edit***
Now 18 days and still nothing , have contacted them via email and web chat and nothing has happened,
I have over €15k which will be impossible to withdraw ,
Do not gamble with this Casino
8 februari 2026
Omdöme utan inbjudan
Svar från Frumzi
Dear Deco,
We are truly sorry to hear about your frustration and the delay you've experienced. We understand how important it is for our players to feel supported, and it is never our intention to make any part of your journey with us feel difficult.
We would like to look into this for you and ensure you receive the assistance you need. Please reach out to our support team directly via support@frumzi.com so we can investigate your account further and provide you with an update.
Best regards,
The Frumzi Team
raznolike igre,hiter odziv…
raznolike igre,hiter odziv podpore(Joe),mogoče bi lahko za stalne on dolgoletne igralce dali malo večje množnosti za dobitke?
16 februari 2026
Omdöme utan inbjudan
Svar från Frumzi
Dragi Marko,
Hvala za vaše prijazne besede! Veseli nas, da uživate v naši raznoliki ponudbi iger in da ste bili zadovoljni s hitrim odzivom naše podpore. Resnično cenimo vašo podporo in smo veseli, da ste del naše skupnosti.
Vaše povratne informacije so nam dragocene, saj nam pomagajo ustvariti še boljšo izkušnjo za vse naše igralce.
Srečno igranje!
Lep pozdrav,
Ekipa Frumzi
Gianni es una excelente persona me…
Gianni es una excelente persona me atendió muy bien y me dio mucha confianza y esperanza será recomendada esta plataforma de mí parte
29 januari 2026
Omdöme utan inbjudan
Svar från Frumzi
Estimado Gianni:
¡Muchísimas gracias por tus amables palabras! Nos alegra saber que recibiste un excelente servicio y que te brindamos la confianza y la esperanza que buscabas. Es un placer saber que te sentiste tan bien atendido por nuestro equipo. Agradecemos sinceramente tu apoyo y recomendación, y nos alegra mucho saber que estás disfrutando de tu experiencia con nosotros.
¡Que disfrutes jugando!
Atentamente, El equipo de Frumzi
I switched to this site because I was…
I switched to this site because I was tired of the constant spam and push notifications from my old casino. Frumzi is much quieter in that regard, which I appreciate. The game library is huge - honestly, sometimes I spend ten minutes just scrolling through the new releases. Being able to favorite games is a lifesaver.
15 januari 2026
Omdöme utan inbjudan
Svar från Frumzi
Dear Dillon,
Thank you for the feedback! We are happy to hear that you appreciate our communication style and the ease of navigating our game library.
Best regards,
The Frumzi Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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