I have had reason to ask for advice via email on this policy. The response was rapid and helpful. I was then able to modify my policy online in a matter of moments (they did take some higher premium,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a breath of fresh air Frontier are. Ive been buying home insurance for 45 years and this has to be the clearest,easiest, and most comprehensive insurance portal I have ever used. Ive been able to... Se mer
The policy continued to include my husband who Frontier knew and had acknowledged over a year ago had passed away in July 2025. I had been told to change any details that were in blue and incorrect... Se mer
Företaget har svarat
Really simple and doesn't feel like I am being caught out - such a bonus to be able to add on our large outbuilding in an affordable way. The online help was also really good and answered my questions... Se mer
Företagsinformation
Skrivet av företaget
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Skrivet av företaget
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Kontaktuppgifter
1st Floor 5 St Helen’s Place, EC3A 6AB , London, Storbritannien
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4,6
Utmärkt
16 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Clear policy details
Clear policy details, easy payment process. Great value and an award winning insurer. Thank you.
5 september 2026
It is so easy to use very good
It is so easy to use very good. Have been using for two yearss easy to add belongings and navigate.
5 september 2025
Lots of questions and summary before…
Lots of questions and summary before buy could be better, but on the hole good.
4 september 2026
I like the easy set up of my policy
I like the easy set up of my policy, the wording is clear and the cover adequate for me at a good price.
4 september 2026
Quick easy set up
4 september 2026
Website easy to follow
4 september 2026
The process is easy to follow without…
The process is easy to follow without answering too many irrelevant questions
4 september 2026
Quick and reasonably easy
Quick and reasonably easy. Helpful hint when i got my credit card details slightly wrong. But the most difficult part was the unconventional (US) date format on the survey
3 september 2026
Simple and cheaper then year before
3 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I went online to get home insurance…
I went online to get home insurance with Frontier …last year somehow I ended with home insurance for a higher price for some kind of lodging house that I don’t have ..I only have a small semi with my lady friend … I had already paid so couldn’t be bothered to challenge that …so I left it …This summer heatwave I had trouble with tiles on my kitchen floor breaking now 20 ish splitting and cracking .. I contacted them on a continuous basis to make a claim but at this point in time they have been ducking and diving …and don’t respond with some kind of surveyor don’t use them they suck From:- Dave Pitts Retired Royal Air Force Aero Engineer (Sgt Specialist)
3 september 2026
Omdöme utan inbjudan
Svar från Frontier Home Insurance
Dear David Pitts,
We’re sorry to hear that you’re unhappy with your experience, and we appreciate the opportunity to clarify things.
We would like to reassure you that we are not saying that cover is not available. We have previously asked you to submit a claim through your online account so that our Claims Team can properly review what has happened and assess whether cover is available in line with your policy. Unfortunately, a claim has not yet been submitted, so we are unable to assess this further at this stage. You will need to log into your account and submit a claim online for our Claims Team to review.
Regarding your concerns about the property being referred to as a lodge/lodging house, we have emailed you separately with further information. We have also asked you for some additional details so that we can look into this for you, but unfortunately we have not yet received a response.
We understand that dealing with damage to your home can be frustrating, and we are happy to help you through the process. Please respond to our email when you can, and we will be more than happy to assist you further.
Kind regards
Cover Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.