La publicidad es engañosa y no contestan tras no dar el servicio y pedir un reembolso, pues tras buscar una VPN asequible que me permitiera ver BBC iPLAYER, PLANET aparece como una de ellas. Tras el p... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
La rapidité rien a faire pour payer l'abonnement je suis abonné depuis deux mois je n' ai eu aucun problème 😉
Företaget har svarat
Команда Planet VPN работает очень чётко и достаточно оперативно. Обращение с клиентами вежливое, что приятно и нечасто встречается в наше время.
Företaget har svarat
So etwas Erbärmliches dürfte es gar nicht geben. Ständige Verbindungsabbrüche, wird von etlichen Hostern als "VPN" erkannt und blockiert. Verbindungsaufbau dauert ewig. Sehr viele Fakeverbindungen... Se mer
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Företagsinformation
Om PLANET VPN
Skrivet av företaget
100% free VPN service with no traffic, bandwidth or time limit. Just install and connect - no registration or personal data required
⭐ Supports any device and OS: Windows, Mac, Android, iOS
⭐ Browser extensions for Chrome, Firefox, Edge, Opera, Yandex Browser
⭐ Full featured VPN, encrypted connection
⭐ Free 5 locations, over 50 countries with premium subscription
⭐ No traffic or speed limit for free locations
⭐ No registration required
⭐ No ads
⭐ Max speeds
⭐ Support for routers and third-party VPN clients
⭐ Up to 10 devices under one subscription
⭐ Technical support via chat or email
⭐ Supports any device and OS: Windows, Mac, Android, iOS
⭐ Browser extensions for Chrome, Firefox, Edge, Opera, Yandex Browser
⭐ Full featured VPN, encrypted connection
⭐ Free 5 locations, over 50 countries with premium subscription
⭐ No traffic or speed limit for free locations
⭐ No registration required
⭐ No ads
⭐ Max speeds
⭐ Support for routers and third-party VPN clients
⭐ Up to 10 devices under one subscription
⭐ Technical support via chat or email
Kontaktuppgifter
Bulevardul Dimitrie Pompeiu 5-7, 020355, Bucharest, Rumänien
- support@freevpnplanet.com
- freevpnplanet.com
2,7
Dålig
196 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Formidable
La rapidité rien a faire pour payer l'abonnement je suis abonné depuis deux mois je n' ai eu aucun problème 😉
19 april 2026
Svar från PLANET VPN
Bonjour !
Merci, nous apprécions beaucoup votre avis !
Cordialement, l'équipe Planet VPN.
Команда Planet VPN работает очень…
Команда Planet VPN работает очень чётко и достаточно оперативно. Обращение с клиентами вежливое, что приятно и нечасто встречается в наше время.
17 april 2026
Svar från PLANET VPN
Здравствуйте Михаил!
Cпасибо - мы очень ценим ваш отзыв!
С уважением, команда Planet VPN.
La publicidad es engañosa y no…
La publicidad es engañosa y no contestan tras no dar el servicio y pedir un reembolso, pues tras buscar una VPN asequible que me permitiera ver BBC iPLAYER, PLANET aparece como una de ellas. Tras el pago e intentar conectarme, me encuentro con la desagradable sorpresa de que es imposible. Escribo para pedirles una solución y no contestan Pido reembolso y no contestan. ES UNA ESTAFA.
12 april 2026
Omdöme utan inbjudan
Svar från PLANET VPN
¡Hola!
Lamentamos que te hayas encontrado con esta situación.
Te hemos solicitado tus datos para localizar tu ticket en el sistema; por favor, facilítanoslos, ya que nos será de gran ayuda.
Debido al gran volumen de trabajo, es posible que tardemos un poco más de lo habitual en responderte, pero nos pondremos en contacto contigo sin falta.
Además, si no podemos ayudarte a resolver tu problema, haremos todo lo posible para que recibas un reembolso.
Atentamente, el equipo de Planet VPN
I can't call this VPN a wothly solution right now
At the moment, I cannot call this VPN a worthy solution. As before, and even now, the free version only provides automatic location assignment, but while previously websites at least opened correctly, now in about 90% of cases my real geolocation is detected or the pages do not load at all. I also couldn't fully evaluate the mobile version for the same reason.
At the same time, the paid subscription offers many locations, but after such an experience with the free version, I don't have confidence that premium access will work noticeably better. I would like the developers to add at least several locations for manual selection in the free versions so that it would be possible to properly test the service before purchasing.
16 januari 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hi Zlata,
Thank you for your detailed feedback — we really appreciate it.
We recently updated how the free version works. It now uses automatic server selection to maintain stability and availability under high load. That said, these changes were not intended to affect website accessibility, so what you’re describing isn’t expected behavior.
In the premium version, you can manually choose from 60+ countries, which gives you more control and usually provides a more stable and consistent experience.
Could you please contact our support team at support@freevpnplanet.com
and share a few examples of websites that are not loading or detecting your real location? This will help us investigate the issue more precisely.
We also understand your point about testing before purchase — and we’ve shared this feedback with our team.
Best regards, Planet VPN team
WARNING this app hijacks your browser…
WARNING this app hijacks your browser search function and makes it very hard to remove.
6 april 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hi,
We’re really sorry to hear about your experience.
We want to clarify that our app does not permanently damage browsers or prevent users from restoring their settings. The behavior you’re describing is typically related to an additional component (Planet Search), which may have been installed during setup — possibly by accident.
You can fully revert the changes by following these steps:
-Reset your browser settings to default (this will restore your search engine and homepage)
-Open Task Manager → Startup (Autostart) and disable "plupdater"
-End the "plupdater" process if it’s currently running
Please be assured — these changes are not permanent and can be undone.
If you’d like, we can guide you step by step to fully restore everything. Just email us at support@freevpnplanet.com— we’re always ready to help.
Best regards, Planet VPN team
The free version works, but the paid version doesn't!
The free version works, but the paid version doesn't!
Do not buy it under any circumstances!
2 mars 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hi,
We’re really sorry to hear about your experience.
We need a little more information to help you.
Please, email us at support@freevpnplanet.com— we'll do our best to help you as quickly as possible
Best regards, Planet VPN team
Svar från PLANET VPN
Hello!
We truly appreciate your feedback - thank you!
Best regards, Planet VPN team.
Отличный сервис
Отличный продукт!
Пользуюсь 3 года.
Быстро реагируют при проблемах со связью, оперативно решают вопросы
Спасибо!
25 mars 2026
Svar från PLANET VPN
Здравствуйте!
Cпасибо - мы очень ценим ваш отзыв!
С уважением, команда Planet VPN.
Svar från PLANET VPN
Hello!
We truly appreciate your feedback - thank you!
Best regards, Planet VPN team.
Simple app
Very simple app with variety of servers, including around 10 free options. Could be less of Ads on free version but generally worth it as the connection works fine
21 mars 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hello, Ruslan!
We truly appreciate your feedback - thank you!
Best regards, Planet VPN team.
is a total shit!
is a total shit!! your internet browserbecome inusable forever! it also write strings in the regedit that you can't delete! attention!!!
22 mars 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hi,
We’re really sorry to hear about your experience.
We want to clarify that our app does not permanently damage browsers or prevent users from restoring their settings. The behavior you’re describing is typically related to an additional component (Planet Search), which may have been installed during setup — possibly by accident.
You can fully revert the changes by following these steps:
-Reset your browser settings to default (this will restore your search engine and homepage)
-Open Task Manager → Startup (Autostart) and disable plupdater
-End the plupdater process if it’s currently running
Please be assured — these changes are not permanent and can be undone.
If you’d like, we can guide you step by step to fully restore everything. Just email us at support@freevpnplanet.com— we’re always ready to help.
Best regards, Planet VPN team
DO NOT DOWNLOAD this vpn
DO NOT DOWNLOAD this vpn. Here's what they did to my laptop:
- hijacked my browser, replace default search engine (chrome) with yahoo
- changing chrome settings to advertise themselves
- randomly closed my chrome windows, I lost a lot of work this way
Worst vpn. NO wonder they got 2.6 stars
Edit - i downloaded this VPN from Microsoft store. There was no such installation process as they mentioned in the reply. The app launched directly
19 mars 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hi Daniyal,
We’re really sorry to hear about your experience.
We’d like to clarify that during installation there is an optional step to install an additional component (Planet Search), which can modify browser settings. It’s possible this option was selected accidentally during setup, which may have led to the changes you described.
To resolve the issue, please try the following:
* Open Task Manager and go to the "Startup" tab (Autostart)
* Look for a process called "plupdater" and disable it
* Then check the "Processes" tab and end it if it’s currently running
* After that, go to your browser settings and manually switch your default browser and search engine back to your preferred option (for example, Chrome and Google)
This should stop the unwanted behavior and restore your normal settings.
If you need any help with the steps above, feel free to reach out — we’re happy to assist further.
Best regards, Planet VPN team.
Svar från PLANET VPN
Hello, Rai!
We truly appreciate your feedback - thank you!
Best regards, Planet VPN team.
Horrible search engine
Good vpn, but stop forcing me to use your dogsh*t search engine, every time I remove it, it reinstalls itself.
20 februari 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hello Zine!
We apologize if our suggestion to use our search engine seemed intrusive. We will pass this information on to our developers.
In any case, you can disable the installation of this add-on.
Best regards, the Planet VPN team.
Svar från PLANET VPN
Hello!
We are sorry that you have a negative opinion of our service.
Could you please describe in more detail what difficulties you encountered?
Please email us at support@freevpnplanet.com
Unfortunately, we have not seen any messages from you.
We will try to help you resolve your connection issues or assist you with a refund.
Best regards, the Planet VPN team.
Useless service from customer service and my vpn was blacklisted after afew days!
Useless service from customer service. Emailed them 2 weeks ago as my planet VPN has been blacklisted and I cant use it after paying for the premium subscription. It was ok for the first two days and now it isnt working and customer service has not responded to my emails!
1 februari 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hi Denise!
We’re really sorry for the experience you’ve had.
Please contact us again via support@freevpnplanet.com support email and include your subscription email or order ID - we’ll prioritize your request, help restore access.
If the issue persists, we’ll review available options according to our refund policy.
Best regards, Planet VPN team
Logging in is just broken in…
Logging in is just broken in Chrome extension. Was locked out of my account for 10 days. Resetting the password 10 times in a row did not work. Support were able to resolve the login problem AFTER 3 MORE DAYS by providing new password WITH A PLAIN TEXT IN AN EMAIL. After about a week login stopped working again. Canceled immediately.
Server selection and speed is mid.
19 januari 2026
Omdöme utan inbjudan
Svar från PLANET VPN
Hello!
We are sorry that you are experiencing difficulties logging into the browser extension.
We have requested your details, but we would also appreciate it if you could contact us at support@freevpnplanet.com so that we can look into your issue in more detail.
Please also check whether you are using the latest version of the extension.
Best regards, Planet VPN team
dites que c'est gratuit c'est faux deux…
dites que c'est gratuit c'est faux deux fois planté mon ordi avec votre logiciel
29 december 2025
Omdöme utan inbjudan
Svar från PLANET VPN
Bonjour,
Nous sommes désolés que vous ayez rencontré des difficultés lors de l'utilisation de notre service.
Pourriez-vous nous décrire votre problème plus en détail par e-mail à l'adresse suivante : support@freevpnplanet.com ?
Cordialement, L'équipe Planet VPN.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.