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They stated initially that the were closing on average 20 days. This is a two story three bedroom brick home on one acre that has an additional building housing a beauty shop. Thirty days later they finally informed me that the appraiser determined that the highest value for my three bedroom single family home is commercial and that they would not give me a loan.

The experience was all good. My loan was worked amazingly fast.

Alex Garcia did an excellent job explaining the loans available and negotiated on my behalf in order to get the monthly loan payments close to the payment that I wanted. He was very pleasant helpful and knowledgeable and has a great sense of humor. It was nice not be be bombarded with phone calls by him. He gave me time to think everything through and make my decision. I was very satisfied with him and would recommend him and Loan Depot to friends and family.

Very helpful, fast service. I was pleased to get someone working my application within minutes, not 11-14 weeks that the competition stated. So far so good,

Quick response, Quick process.

I have never heard of so many fees and ridiculous charges in my life $575. appraisal, $175. to expedite the appraisal, $200.00 to read it. Sad part is they ran my credit and then I found out about the fees!

Very polite, helpful, and professional

So far, everything has gone quickly and smoothly. I have a way to go before completion, but I am counting on the rest of the process to go equally as well.

This was such an easy process. Matthew was the best! Start to finish, the process took about a week (only because I had to wait a bit to schedule the signing) and took very little of my time. I highly recommend!

Outstanding. They made sure all my questions were answered. I would recommend yall to anyone.

Excellent service. Courteous and efficient.

I just want to thank Mr David Davila for all his patience and time he spent with me explaining the many options I had for refinancing. I was able to make a sound decision that I was very comfortable with. David was an excellent representative of your organization and I would gladly refer him to anyone who is in need of having all the information before making any big financial decision.

Great to get your business but terrible to communicate. Trying to get help via email, phone, and online with no response from anyone.
Is this the way you do business? Very irritating.

Loan officer was polite and efficient, can not ask for more than that!

Ziad made it a quick and pleasureable experience in all ways!

This process was better than I ever expected. From the initial phone call with the agent, I felt comfortable and all my questions were answered and fully explained. Daniel was patient and walked me through the entire process without being pushy.

I needed a no cash refinance and the LoanDepot was one of the easiest loan process I've experienced!
The secure document portal was easy to use but more importantly, when speaking with the licensed Lending Officer, I was quickly provided with several loan types with various terms/options.

I was called back in a timely fashion and Ricardo Chambers was
Very informative and helpful. He explained everything to me and
Helped with my application. I was very happy with the interest rate
i Got but no so much with the closing costs. Thought they are kind of high.

Tim was very nice and kind and very informative explained everything to me with confidence and it sound like he genuinely cared for my needs