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Alex diagnosed the problems with my hot tub and worked out the best options to get it back working. Realy pleased with the solution would certainly recommend Alex to sort out your hot tub servicing.

Alex, recently serviced my hot tub. He could not have been more professional. He arrived on time and did a thorough service of the hot tub as well advising on how to maintain it. He was also happy to reply to my follow up questions. Would highly recommend Alex for your hot tub requirements.

Alex was first class with his service and resolved the issue we had with our hot tub. He also gave tips on how to move forward and we are now enjoying our hot tub again. Thank you

Alex was very helpful, following my enquiry. He arrived on time and was very knowledgeable about hot tubs. Alex spent a long time cleaning and replacing parts. He gave us a lesson in hot tub maintenance and said we could WhatsApp him if we had any problems. Highly recommended.

Excellent service fast, efficient and very helpful.
Highly recommended

I couldn't recommend Freedom Spas enough!

Alex recently helped us buy and install a fantastic 2nd hand hot tub. Given the nature of our house the whole process was quite complicated and involved the use of a crane to lift the hot tub in the garden. Alex expertly managed the entire process for us from reserving the hot tub and delivering it, to organising and liasing with the crane company in advance and on the day.

Given the complexities of the process we were somewhat apprehensive but having someone like Alex on hand with all his knowledge and expertise to effectively manage the entire process step by step is a game changer, and it's fair to say we wouldn't have gone ahead with everything without his assistance.

Alex also freshened up the hot tub for us so it now looks as good as new! He's clearly very passionate about hot tubs and his work so gave us lots of practical advice around the chemicals to use and maintenance as well, as he seems to really want his clients to get fully enjoyment out of their hot tubs and doesn't consider his work done once the installation was complete.

He was always very patient answering our questions and taking time to explain things to us, and he does his work with a smile on his face which makes the whole process much more pleasant!

After my swimSpa stopped working, I contacted various potential companies to repair it. Alex responded and attended quickly. He was able to identify the problem and sourced and fitted the replacement pump within a week. Good communication throughout, including clear indication of costs. He will certainly be my first contact for any future work.

I found Alex online, we had a brief chat and fixed a date for him to come and take a look at the hot tub. He turned up on time and worked through the tub - he gave me different options to get the tub sorted. I decided on the best plan for me and Alex came back to carry out the repairs and now I have a tub that should give me another 10 years.
I would highly recommend Alex - found him honest, reasonably priced and very knowledgeable.
Thanks Alex

Alex was super helpful in finding the problem with our hot tub, ordering the part and then back in good time to do the repair. transparent pricing and timing which is always helpful. Would highly recommend.

We are complete beginners with a hot tub as it was left by the previous owners of our new house in Berkhamsted.

Alex was thorough with all the information with cleaning, chemicals to use and testing we need to use it safely with the family.

Would recommend Alex

Great communication from the start and excellent advice given when Alex came to service the hot tub we had inherited in a recent house move. He clearly explained how to use it, replaced some parts and left us with chemicals and the confidence to use it with our family. Thank you very much!

Reliable and knowledgeable. Always great with communication. Have used him 3 times now for replacement pumps on my 4 year old spa. Highly recommended.

Alex is a top bloke, really helpful, knows what he's talking about. Brought him in twice now to do some work on my hot tub and will definitely be using his services in the future!

had freedom spas around for my broken hot tub . all sorted in an hour . also got great advice about parts procurement and maintenance .

Excellent service from Alex . Will definitely recommend to friends and family . Made contact online and Alex managed to fit me in at short notice . Arrived and immediately found the problem with my hot tub . Agreed costs for new parts and cost for completing the repair . Booked repair date . Arrived and fitted the parts and made sure all was working before leaving . Had a good chat whilst he was filling the tub . All in all a great engineer and top bloke !!

Alex did an amazing job. Not only he did a complete service of my hot tub, he also went through and taught me how to look after it from now on, which chemicals to use, how to keep it safe. He was incredibly helpful and friendly. Definitely recommend it!

Alex was very reliable and helpful in identifying the problem with our Jacuzzi in Windsor and was proactive in sourcing the replacement part quickly and remedying the issue smoothly and without stress. Highly recommend. Steven and Scott

Alex was fantastic
Can’t thank him enough

Alex was very helpful and shared his in depth knowledge to ensure our hot tub stays in the best condition. We will be a regular customer.

Alex brought a broken pile of rubbish (bought with our new home) back to life. (He fixed the hot tub). Alex has been fast, good communication, enthusiastic, clean, helpful, just perfect. Highly recommended.