I’m extremely disappointed with my experience with Freddy UK. I returned an item that I originally paid £64.26 for, but instead of a proper refund, I was only offered £57.26 in store credit due to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So I love Freddy Jeans and I have purchased around 20 pairs but if I’m honest I don’t like Freddy Store T&Cs . Free shipping over £130, that’s not too bad as most products are way over that anyway. My... Se mer
Ordered 2 pairs of Jeans both arrived within 2 days.Went int their website to return one pair but the on line returns form stated order number not recognised.Checked my e mail and invoice order numb... Se mer
Företaget har svarat
I just had to write about my last purchase, oh my gosh Freddy Team. 🔥🔥🔥🔥🔥🔥🔥 I’m on a packed London bus on grey cold morning in central London feeling so very comfortable in my new Freddy... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Freddy Store in the UK, shipping from our state of the art warehouse in Leighton Buzzard, UK. Selling the World famous WR.UP Shaping Effect Trousers - Sports, Denim, Fashion, Faux Leather, Jeans.
Kontaktuppgifter
Ascent Logistics Park North, LU7 3RJ, Leighton Buzzard, Storbritannien
- +44 330 808 9817
- support@freddystore.co.uk
- freddystore.co.uk
2,1
Dålig
25 omdömen
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
One pair is not enough!
Oh dear lord help, I am addicted, it started with one pair...now I have four! So comfy and really give my bottom a nice shape! Love them.
6 maj 2024
Omdöme utan inbjudan
Svar från Freddy Store UK
Hi Sarah,
We're so happy to hear that you are loving your Freddy trousers and feeling fabulous in them! It's true—once you experience that Freddy feeling, there's no turning back!
Thank you so much for your awesome review—it truly means a lot! :) -Zen
Sadly not a fit for me but refunded quickly
Ordered black leather trousers in size 8 and 10 as the website recommended to size up (I’m usually a size 8) Sadly the size 8 wouldn’t do up and the size 10 was too big on the leg and didn’t create that sleek tight look that is advertised. I don’t think the sizing is very good sadly for my particular body shape, but of course might work for others. I was disappointed as they look amazing on the models and so badly wanted them to fit! I have to praise the company for the speed of delivery and the speed of refunding me. I literally got within 2 days of returning and in my experience, companies can take 2 weeks to refund you! Sadly this company wasn’t for me but have to say they did a great job on logistics and refunding.
18 januari 2024
Omdöme utan inbjudan
Svar från Freddy Store UK
Hi Rebecca, thank you for shopping with Freddy!
We are saddened to hear that the amazing WR.UP® Faux Leather didn't meet your expectations.
The leather collection is certainly one of the most loved by Freddy Fans but is very different from our other collections (Denim/Fashion/Diwo).
This particular style offers less stretch and a lower percentage of elastane in them, making them a firmer, stiffer fit, thus being a small fit pant. (This is a general guide and may change based on your body curves.)
The good news is that we have tons of different styles for all types of preferences and shapes. Feel free to contact our support team if you want to try a different style that you might like better.
We appreciate your feedback, Rebecca, and are always happy to help our dear customers.
Joy - The Freddy Team
Order #9695
I loved Freddy jeans, I jumped on the sale when it happened but unfortunately the first time I wore my freddy jeans it tore as I pulled them up. I was so disappointed and now questioning the quality of the jeans. I am hoping to find a good tailor to fix them but not sure who can actually work with this type of material. So distraught!!! Only tried to wear them once :(
24 december 2023
Omdöme utan inbjudan
Svar från Freddy Store UK
Hi Chene, I wanted to personally reach out and express our sincere apologies for the challenges you've encountered with your Freddy pairs.
Your satisfaction is our priority, and we aim to address your concerns in the best possible way.
We deeply value your loyalty as a long-standing customer, and I understand how important it is for our products to meet the high standards you've come to expect from us. Can you kindly email us details about your most recent pants and the issues you encounter to support@freddystore.co.uk? We would love to look into this further. - Joy
Stand out with these outstanding cobalt…
Stand out with these outstanding cobalt blue Freddys
13 november 2023
Omdöme utan inbjudan
Svar från Freddy Store UK
Hi Fiona, thank you so much for sharing your love for our jeans! We're absolutely thrilled to hear that you find them fabulous, and we appreciate your kind words.
Thank you again for your positive comments, lovely. We look forward to assisting you again soon. - Joy
High quality
Really really nice, stretch and comfortable trousers ...high quality ....description is exact
4 oktober 2023
Omdöme utan inbjudan
Svar från Freddy Store UK
Hi Inga, we're so glad you're loving Freddy! We use a bi-elastane material in our trousers, designed with 4-way technology, which is what makes them incredibly stretchy and comfortable whilst retaining their shape!
Thanks for sharing your amazing feedback! xx - Joy
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