France and Son Omdömen 446

After ordering my product the Company kept me informed on the shipping date which was very helpful. Ive ordered many products from this Company and they arrived in perfect condition. I will be ordering more with the good customer service.

Julia P. made remedying our shipping issue seamless and dare I say? happy. Thank you!

Abner and Dariel were great. No damages but the bench was a different color so I had to return which was inconvenient.

Thanks, Sam, for being so helpful over the phone when I had some confusion over shipping. The sofa we ordered is great. Very happy with the customer service.

France and Son is always top notch with their customer service and the quality of goods has always been exceptional.

I'm a designer with international clientele and have really enjoyed my interactions with France & Son and my representative, Julieta. Their selection is really difficult to top and the customer service received is top notch! Thank you, Julieta, for making my job easy and for helping make my clients' dreams come true!

My experience with France and son was incredible. What a wonderful thing to find high-end, designer furniture at fair prices. I especially loved working with Agustina on their Customer Service team. She was helpful and very responsive.

Julieta was a great advisor throughout the process.

Berenger and Alex are amazing! Thank you so much- what a dream team, they are so efficient at everything they do. Seamless and enjoyable to work with. They are total sweethearts on top of being technical experts. Keep these men happy; they are pure gold!

Christian and Elias from Quantum Shipping just delivered our beautiful end tables. White Glove Delivery is exactly what we received from beginning to end. They both get ten gold stars from us!!

Very nice and professional

My earlier review has disappeared from this site so I am reposting it:

Curio bait & switch
I ordered a curio online. Website said they had 5 in stock. I receive an email from them a couple days later that the curio is out of stock. I said when I ordered it their website said there were 5 in stock. They said the count was wrong and do I want to buy a different curio. I replied no just issue the refund back to my credit card. It is now 9 days later and they offer me a gift card rather than processing my refund! I have no interest in doing business with a company using bait & switch techniques and refusing to refund my money for a curio they don't even have! Where is my refund?

As a follow up it is now March 22nd and STILL no refund. They emailed me on 3/13 saying it will take up to 14 business days now to get a refund for a product they never had. They charged my credit card immediately but are now stalling on refunding my money. DO NOT BUY FROM THIS COMPANY!

Not only does France and Son have high-quality, eclectic and stylish furnishings, the people who work there are friendly and helpful— real professionals who take an interest in your decorating mission and are fun to work with. When I needed help addressing a snafu with my order, Julia P stepped right in, was responsive, and quickly set things right. Thank you, Julia, and France and Son.

Yander and Abner were amazing, respectful, efficient and quick, product beautiful. 10000 stars 🌟🌟🌟🌟🌟

Christian and Joshua delivered our new furniture and they were amazing. I never had to worry about the service - they handled everything with care and consideration. 10/10. Plus they were friendly. Thanks!

Alex and Ariel delivered our order today. Absolutely perfect. Great service! Perfect condition super nice. Highly recommend

Julieta was extremely helpful. I would reach out to her in the future for certain.

I bought a desk in August, and scheduled to have it shipped in October.

I received the item, and by January, the desk began falling apart. The customer service was awful; getting a response would take weeks. I was merely offered $300 for a +$1,800 (+$200 shipping) desk that is no longer usable. They acknowledged that the problem was a manufacturing defect, but refused to replace it since the problem happened outside of the 60 day window. They gave me a deadline to accept their $300 offer or they’d close the matter. Six months later I am out $2,000 and have a desk that came apart at the seams, which I have to replace because it is not usable.

Do not buy from this company. They have a great selection, but if you need customer support or they sell you a product that doesn't work, it's a nightmare.

Julia P handled my customer service issue efficiently. Some elements like timing were out of her control, but she delivered on everything she promised!

Great delivery and service!