Fragrancekingdom Omdömen 

42
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Love the way the website is set up, have picked up many of my past favourites. Very responsive when enquiring about fragrances, have requested if they will be able to stock more perfumes in th... Se mer

Betygsatt 1 av 5 stjärnor

If I could give Zero stars I would have. FAKE fragrances being sold as legitimate branded goods. No real returns tab on website, have to email requesting to open a returns case, still NO... Se mer

Betygsatt 5 av 5 stjärnor

I’m thrilled! The idea is brilliant—I ordered five luxury fragrances in 5 ml vials at an affordable price and I’m enjoying every single one. This way I can really tell which scents suit me and which... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've only bought one 5ml sample (Oligarch by Roja Parfums) so far, but it arrived in great condition and I was gifted a free sample with it. My only hope is that they'll add Royal Water to their... Se mer


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

42 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(42)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Love the way the website is set up

Love the way the website is set up, have picked up many of my past favourites.

Very responsive when enquiring about fragrances, have requested if they will be able to stock more perfumes in the future, i do look forward to that.

As a fragrance enthusiast i really am happy I've found a way to enjoy small samples, whenever i am on the move.

Look forward to seeing what they have next.

10 december 2025
Betygsatt 1 av 5 stjärnor

If I could give Zero stars I would…

If I could give Zero stars I would have.

FAKE fragrances being sold as legitimate branded goods.

No real returns tab on website, have to email requesting to open a returns case, still NO reply.

If you want a dodgy smell alike there are dozens available at a price you'd expect for a fake, these guys are selling fakes at pretty much Retail prices, using the real branded images on the website, that DO NOT reflect what you receive.

All in all a SCAM.

DO NOT USE THIS WEBSITE.

4 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not genuine

Not a genuine product. I have used the original product for a year or so, this smells very different.

Unable to return as the returns policy is that you can only return if the seal hasn't been broken.

Take note peeps, if you know the original scent well, dont risk buying a decanted version.

I've learned my lesson.

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy

Very happy, product arrived quickly and packaged well. Would definitely recommend and use again.

14 april 2026
Logotyp för Fragrancekingdom

Svar från Fragrancekingdom

Hi there,

Many thanks for your positive feedback. We're happy to provide you with the best products and hope to see you again really soon. :)

Betygsatt 1 av 5 stjärnor

They delivered very late despite paying…

They delivered very late despite paying for premium delivery service.

8 april 2026
Logotyp för Fragrancekingdom

Svar från Fragrancekingdom

Good evening,

Thanks for your feedback. You placed your order on the 8th April, your order was shipped on the 8th April and according to tracking it was received on the 9th April. I can't see how receiving it after a day of ordering can constitute late delivery.

Betygsatt 5 av 5 stjärnor

excellent customer service

I appreciate the company a lot for your quick and helpful customer service when my first package got lost through the royal mail. I got the first package soon after due to a delay, but the replacement also arrived immediately.

The first one had a leaky container but since I had a replacement, there is nothing to complain about! Thank you for your excellent service, I will definitely visit again!

8 april 2026
Logotyp för Fragrancekingdom

Svar från Fragrancekingdom

Hi there,

Many thanks for your feedback. We always aim to go the extra mile for our customers. We're happy that you received your order and in good condition and that you were happy with your fragrances. We'll look forward to seeing you next time :)

Betygsatt 5 av 5 stjärnor

AMAZING SERVICE

They send out authentic fragrances i have had mine tested at it was a perfect match down to the oil percentage. They are very quick to sending out the decanted fragrances and they are kind enough to send free samples. :)

21 mars 2026
Betygsatt 5 av 5 stjärnor

Outstanding fragrance samples

Outstanding fragrance samples, the selection of samples i ordered were amazing. Went above and beyond as I requested a fragrance which was not listed and was provided this. I love that they have a lot of my old favourites in stock, tried and tested, bang on the money. Will recommend always. MP

22 september 2025
Betygsatt 2 av 5 stjärnor

Decant watered down or possibly not genuine

I ordered a decant, unfortunately when sprayed i got a strong alcohol smell, then absolutely nothing. There was no smell, on my skin or fabric, and i sprayed on two different fabrics. I have an original sample of the scent I ordered from elsewhere to compare, and I knew immediately this decant is either not genuine, or watered down. I returned it and got my money back,the reason I was given was there can be differences between batches, however, in my 20 years of collecting perfume, and often repurchasing many over the years, ive never had such a difference between batches. I won't be coming back to buy more. You say you are perfume enthusiasts, well so am I, and I would never do that to anyone. Only thing you have going for you is fast posting, and it was packed well, and you refunded me, but you lack honesty.

25 februari 2026
Omdöme utan inbjudan
Logotyp för Fragrancekingdom

Svar från Fragrancekingdom

Thank you for taking the time to leave such detailed feedback. While I am glad to hear that you were satisfied with the speed of our dispatch and the packaging, I am genuinely sorry to read that the product itself did not meet your expectations.

I completely understand your frustration. As a collector of 20 years, your nose and experience are invaluable, and I respect your assessment entirely. While batch variations can occur in perfumery, I acknowledge that the drastic difference you experienced is highly unusual and disappointing.

We pride ourselves on being enthusiasts, so it is concerning to hear that you felt our honesty was lacking. Please know that we take claims like this very seriously. We have checked the specific stock used for your decant to ensure there isn't a wider issue with that particular bottle.

I am glad our refund policy provided a resolution.

Betygsatt 3 av 5 stjärnor

Good service but one perfume was…

Good service but one perfume was definitely off I am awaiting a refund

17 februari 2026
Logotyp för Fragrancekingdom

Svar från Fragrancekingdom

Hi there,

Thank you for your email. We're sorry to hear that the fragrance did not meet your expectations. As you mentioned, fragrances can sometimes lose their scent or go stale over time.

We were awaiting your reply back to our email if you were happy with the refund. Nevertheless, we have now issued you a refund for the fragrances in question.

Kind regards,

Fragrance Kingdom

Betygsatt 5 av 5 stjärnor

Overall excellent service

Overall excellent service, lots of genuine fragrance samples to choose from. Have added loads to my collection, allows me to test before committing to a big bottle. Will be back again

27 september 2025
Logotyp för Fragrancekingdom

Svar från Fragrancekingdom

Hey there, many thanks for your review. We aim to provide the best service and fragrance samples online. Waiting for your next order.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer