I'm very happy with my order and the service. The tracking information was super helpful and the package arrived on time. Two of my decants got mixed up a bit (swapped sizes), but I decided to keep th... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a Creed product which took longer to arrive than the estimated date of arrival. I had bought the original after smelling a sample at the Creed store in Bicester so knew exactly what to compa... Se mer
Was unsure when I first ordered because I wasn’t sure if it was real. However I can say I was shocked!!! I have placed another order. Customer service was amazing! All my queries were answered very qu... Se mer
Received my order very fast and the perfumes were amazing Definitely will be ordering again
Företagsinformation
Skrivet av företaget
We specialise in authentic decanted perfumes, giving fragrance lovers the opportunity to experience luxury designer and niche scents without purchasing a full-size bottle. Every decant is carefully transferred from genuine, original bottles into high-quality atomisers, allowing customers to discover new favourites at an affordable price. We are committed to authenticity, quality, secure packaging, fast delivery, and excellent customer service, making premium fragrances more accessible to everyone.
Kontaktuppgifter
Storbritannien
- sales@decantedperfumes.co.uk
- www.decantedperfumes.co.uk
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I ordered a Creed product which did not match the original
I ordered a Creed product which took longer to arrive than the estimated date of arrival. I had bought the original after smelling a sample at the Creed store in Bicester so knew exactly what to compare it to. When it arrived I tested the two side by side and the DP product smelt nothing like the original but the smell also vanished after an hour compared to original Creed that will still be present after a shower. I have now emailed DP 4 times requesting a return address for a full refund and have heard nothing. This is very poor service but the product is not original either.
very quick delivery,but a bit…
very quick delivery,but a bit dissapointed with the smell.
Decanted Perfumes Ltd Sells Fake Perfume
This is a very unprofessional decanter. Their service and packaging is sub par and do not even care enough to fill their boxes with protective packaging paper. Just a cheap plastic pump spray which leaked into the box. The worst part is that the purchased luxury brand perfume was FAKE! Do NOT buy from them. This company is a complete SCAM unfortunately.
I was very suspicious
I was very suspicious, even convinced it was a scam after reading the reviews here but I had already ordered when I checked the reviews.
Im shocked to say its real, the prices are amazing and the juice is not fake but the one thing I cant confirm is wether they use clones or originals, obviously, hence why im testing decants but scents feel quality.
I think they are doing themselves a disservice by not responding to the negative reviews and generally communicating better
Great fragrances at affordable price
I'm very happy with my order and the service. The tracking information was super helpful and the package arrived on time. Two of my decants got mixed up a bit (swapped sizes), but I decided to keep them as they were, and just reported the mix-up to the store to let them know. The response was very quick and I was offered a discount on my next purchase, so I really can't complain. Again, very happy with the purchase and will definitely order again. Just to add, as a noticed a couple of concerning reviews, I had sampled two out of four fragrances I ordered decants of from DP before, and they are absolutely legit. Just to share my personal experience!
My husband had problems with both the…
My husband had problems with both the delivery and communication with this website. Honestly, it felt like a child was replying to the emails — you explain one thing, and they respond with something completely unrelated.
The customer service was rude, unprofessional, and very unhelpful. I would not recommend this website. The way they treat customers is unacceptable.
Scammers
Scammers. Avoid avoid. The other 5 star reviews are obviously as fake as their scents. "Customer service" acts like a 14 year old boy.
Quality service
Received my order very fast and the…
Received my order very fast and the perfumes were amazing
Definitely will be ordering again
Terrible Customer Service and Questionable Fragrance Quality
One of the 5 milliliter bottles arrived empty. When I reached out, the reply included the words, "Hahaha, take a breather," which I found unprofessional. Also, when comparing some samples with originals I own, the longevity felt noticeably different. I'm not making any definitive claims, just sharing my direct comparison and experience. Based on this, I wouldn't order again.
Fake samples
I have bought several samples from here. I bought some for which I have the real fragrances to ensure they were genuine. They are not. These are fake samplesm do not buy
THE BEST!!!
Was unsure when I first ordered because I wasn’t sure if it was real. However I can say I was shocked!!! I have placed another order. Customer service was amazing! All my queries were answered very quickly. I have recommended them to friends and family. I wouldn’t even bother going in store to get perfume now
service was great
I ordered a layton eau de parfum but i wanted the exlusif i emailed them and they changed it free of charge. I am really happy with the service👌
The bvlgari man was worth the buy I got…
The bvlgari man was worth the buy I got a 5ml to see if I like it and it was worth the money
Burberry perfume was strong it’s my…
Burberry perfume was strong it’s my regular and price was good as usual thank you
Great site
Ive ordered over 15 samples and paid for express delivery, the roja lasted all day
Thank you for the order
I ordered 10ml of each gissah perfume
I ordered 10ml of each gissah perfume, the order came fast and I didn't know gissah samples was available as they are saudi perfumes. Amazing service
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