Fragrance365 Omdömen 

191
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Once i placed the order with Fragrance 365 from the beginning to quick shipment their service reps were excellent!! keeping in touch with emails. Really glad they were a Canadian co. and had my fav... Se mer

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Betygsatt 5 av 5 stjärnor

Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my n... Se mer

Betygsatt 5 av 5 stjärnor

The first time I placed an order with Fragrance365, all was great until I had to hunt down my order from UPS. As for my shopping experience, absolutely no complaints! My orders were received and promp... Se mer

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Betygsatt 5 av 5 stjärnor

I Absolutely love Fragance 365 online store, they are very professional, promptly responded to my emails in a respectful kind matter! The only thing that I really miss is they don’t give you any sampl... Se mer

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Företagsinformation

  1. Parfymaffär
  2. Leverantör av kosmetika och parfymer
  3. Leverantör av smaksättare och dofter

Skrivet av företaget

Fragrance365 is Canada's leading online fragrance outlet offering the best price on authentic designer perfumes, cologne. Buying 100% authentic fragrances online has never been easier with Fragrance365! Browse now!


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

191 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(191)

42 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great customer service!

I was sent the wrong product as I ordered a men’s fragrance and the woman’s came instead. The owner Chris got ahold of me quickly, let me keep the fragrance and went above and beyond to obtain the fragrance I had ordered and then sent it to me free of charge. Extremely great customer service; kept me in the loop and gave me shipping information along the way. I will be using them again in the future. Thanks Chris!

18 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fragrance 365 doing a great job I…

Fragrance 365 doing a great job I received my second order so fast there perfume and cologne are affordable. I always recommend to my friends to go to this website it’s legit. Looking forward for my next order and I suggest that if they can recommend new nice scent by giving a free sample to there customers. Keep it up Fragrance 365 see you soon for my next order😊

30 april 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very fast shipping!

Very fast shipping!! Great service

22 april 2020
Omdöme utan inbjudan
Logotyp för Fragrance365

Svar från Fragrance365

Thanks Todd - great doing business with you! We appreciate the feedback!

Betygsatt 1 av 5 stjärnor

STAY AWAY FROM THEM OR YOU WILL REGRET IT.

My story with them have been nothing but regret. Stay away from them as much as you can or else you will regret just like i am doing right now. Apart of the terrible experience, they have extremely rude customer service.
My experience is that i was to go for a trip and i ordered 2 perfumes costing over $300 which was supposed to be as a gift for the trip. Due to shipping delay, i could not get the perfumes before the trip. After i returned, i found the perfumes in my mail box and contacted them to return it and that was where my nightmare began. After sending over 3 emails requesting to return the perfumes, they finally contacted me days later to let me know that they will deduct the return shipping fee and credit the rest into my credit card. I emailed them asking how much the return shipping will be and they quoted me $43.32 to post the perfumes by Canada post back to Ontario from Alberta. That sounded to expensive and like a scam to me and i decided to post it myself.
I requested to post it myself and wanted the mailing address and Mary whom i was talking to told me they can not give out their return address and i only have to do a return through them. That sounded very fishy to me. After several email exchanges in which she was very rude, she finally told me she will need to get permission from her supervisor before giving me the address and she will get back to me the next day. The next day passed and i did not receive any address from them. After several reminder emails, i finally got the address from them 4 days later. i shipped the perfumes back to them and emailed them the tracking number. Today is 5 days since they signed to have received the perfumes and i have not heard from them. i have been emailing them asking when they will issue my full refund an no one is responding to my emails.
JUST STAY AWAY FROM THEM OR ELSE YOU WILL ALSO REGRET IT.

25 mars 2020
Omdöme utan inbjudan
Logotyp för Fragrance365

Svar från Fragrance365

Hello, although this is an old review, I feel compelled to respond to this review as this poor experience is unacceptable. Fragrance 365 has been sold to new owners (myself) and I want to assure you that this type of customer service is not going happen going forward. I cannot speak on behalf of the previous owner (or the owner before the last) but we strive to be as prompt with our communication as possible. We have opened up several methods of contacting us including a chat app, where we are available most hours of the day for order updates and product questions.
Please contact us and we will make this up to you any way we can if you would like.

Betygsatt 5 av 5 stjärnor

THANKS

THANKS. I am satisfied and will recommend your website.

24 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First time buyer

I don't have to go to look for my favorites perfumes, now they come right to my door, I will be purchasing more in future.

21 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good experience

Large selection of designer perfumes, Pleasant experience at a reasonable price.

17 januari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality products

Love it! Great quality, terrific price! Quick shipping also. Thank you!

14 januari 2020
Omdöme utan inbjudan
Logotyp för Fragrance365

Svar från Fragrance365

You are welcome Antoine!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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