Fourline Design Omdömen 

363
•
TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Emesso ordine 1/12/2024, del mio acquisto nessuna traccia. Ultimo aggiornamento sul sito è dell'8/12, dove risulta che il prodotto è presso aereoporto Italiano per sdoganamento. Io mi occupo di import... Se mer

Betygsatt 1 av 5 stjärnor

Estou muito desiludida com a vossa empresa pois o artigo chegou com muito atraso e chegou partido já enviei vários emails e nada de resposta em 3 semanas e inadmissível,.pois quero restituição do... Se mer

Betygsatt 5 av 5 stjärnor

Ordered two pieces for Christmas presents, and although there was a delay with the delivery, which I was contacted about, when they did arrive, they were worth waiting for. Excellent quality, well pac... Se mer

Betygsatt 1 av 5 stjärnor

Die Vase, die ich gekauft habe, ist nie aus China rausgekommen, ich habe alles meiner Kreditkartenfirma übergeben, die den Betrug bearbeitet! Kauft hier nie ein, das sind Betrüger…, wie bei vielen a... Se mer

Företagsinformation

  1. Dekoration- och inredningsbutik
  2. också i
  3. Barnmöbelbutik
  4. Lampbutik
  5. Möbelaffär
  6. Möbeltillverkare
  7. Statyetter

Skrivet av företaget

We develop the extra-ordinary, the stunning and self-contained. The intently designed, unceasing and many-sided, our pieces of contemporary art are outlasting trends and strive to your new passions. Our products are based on the finer points of detail, and gently woven into every pore of the design. With great precision, every inch is tangled into an epochal piece that glides with your lifestyle. It's a grind that drives our emotions and work, and perfection is what we strive for while we invest some of ourselves in every design.


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

363 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(363)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

sculpture Winged Hat

J’ai acheté la sculpture Winged Hat à plus de 60 euros. Il s’agit d’un moulage résine plastique de Chine très mal peint. La couleur des lèvres baves sur les côtés. Impossible d’offrir cette sculpture !!!

7 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Articoli consegni rotti.

Articoli consegni rotti.
Ho scritto al servizio clienti più di 120 email, non ricevendo mai il rimborso. La loro scusa è stata di essere in difficoltà economica e hanno sempre rimandato il pagamento del rimborso.

Sconsigliati, mi sono sentita truffata.

2 december 2022
Omdöme utan inbjudan
Logotyp för Fourline Design

Svar från Fourline Design

Good day. Looks like there was misunderstanding. We couldn't say that we were unable to process a refund due to financial difficulties. If your order arrived broken, please contact our customer support by email: support@fourline.design. We'll process a refund in case your order arrived damaged.

Betygsatt 5 av 5 stjärnor

The lamp took about 3 weeks to arrive…

The lamp took about 3 weeks to arrive but they warn about it in their shipping policy. Don't forget to check such details while ordering from them. The product itself is very nice, brightens my living room now. Thank you!

25 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My experience was great

My experience was great! The Oscar lamp arrived in a perfect packaging with "fragile" labels. Excellent customer service, 100% not my last purchase here.

10 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sito ASSOLUTAMENTE NON AFFIDABILE

Sito ASSOLUTAMENTE NON AFFIDABILE.
Prodotti carini quindi è facile cadere in trappola.

La merce viene spedita dalla Cina, per cui l'acquirente deve pagare gli oneri doganali per poter ricevere il pacco.
Inoltre gli imballi non sono adatti al contenuto.
Il tavolino mi è costato 70 euro in più (per le tasse doganali) ed arrivato anche rotto!!!

Ho mandato email per chiedere il rimborso totale, ma considerando gli altri feedback che leggo prima del mio , direi che posso perdere le speranze di averlo.

14 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered one item for around 900 US…

I ordered one item for around 900 US dollar at 26th of June , first the conversation was good. At 28th of July I received a note that my item is ready for shipping. The check of the tracking code tells that the Etikett is ready, but the shipper didn't pick up my order.
Until this time I am waiting for an answer or an update, but nothing happens.
I am really disappointed, this was a very bad user experience!

Update: Item was delivered, but doesn't looks like at the pictures. Sorry that I can't share pictures here.
Very poor quality

5 september 2023
Omdöme utan inbjudan
Logotyp för Fourline Design

Svar från Fourline Design

Hi Robert,
Thanks for sharing your experience. Let me explain the situation with your order, there's no need to worry about it.
1. This is a made-to-order product. Processing time is 25-30 days. Fortunately, we're in time with sending your order.
2. I understand you're confused because of the shipping status but looks like it's just a lack of information from our side. We'll try to be more clear with such issues. You purchased an extra large item which was shipped by the sea. The tracking number you received is a local tracking number. It will be valid as soon as the shipment arrives in the destination country.
No worries, please check our average shipping speed for extra large items to be aware of estimated delivery date. Hope this issue gets resolved as soon as possible and you change your mind about your experience. We're sorry for providing too little information about your order.

Betygsatt 1 av 5 stjärnor

I ordered an item from this company…

I ordered an item from this company lamp for my son.
Unfortunately the item came damage, therefore I asked for a refund.
This refund was accepted by Fourline design support and they informed that the amount would be payed in by the end of the month .
It was not refunded also no response.
Contacted bank hopefully they resolve this.
Lamp chinese quality
In result I don't recommend buying from this company.

31 augusti 2023
Omdöme utan inbjudan
Logotyp för Fourline Design

Svar från Fourline Design

Hi Lina,
We understand your concern and we're really sorry for making you worry. We'll ensure that next time this lamp doesn't break during delivery. Probably, there was a misunderstanding - refund are payed out at the start of the next month, not at the end of the current. But no worries, your order was already successfully refunded.

Betygsatt 1 av 5 stjärnor

DON’T touch this company

DON’T touch this company. They are an absolute rip off. I placed an order with them for €415 euros to be delivered to Spain. I had no contact after the the initial email saying that my order had been shipped. I had a tracking number and discovered from the post office here in Spain that the order had cleared customs in Spain on 15th July but still no notification of a delivery date. I informed them that my order had obviously got lost and therefore required a refund. The reply was that I could only have a 50% refund as it was not there problem if the order did not clear customs and that if I wanted it to be re delivered I would have to pay the shipping costs!! Note it had been cleared at customs on the 15th of July!!

14 augusti 2023
Omdöme utan inbjudan
Logotyp för Fourline Design

Svar från Fourline Design

Hi Bronia,
At the moment of your review your order was not lost. It successfully passed customs and was being processed by the local post office for delivery.
Now I can see that your order is already delivered (on August 23). Hope you enjoy the item you received.
There was probably a misunderstanding about a 50% refund. If the order is really lost (not delivered within a 60-day period), we have 2 options to offer: to send a new item for free or to issue a full refund. As per our refund policy, a 50% refund is made in case the shipment was returned from destination country due to the fault of the customer.

Betygsatt 1 av 5 stjärnor

I ordered an item from this company…

I ordered an item from this company last year.
Unfortunately the item came damage, therefore I asked for a refund.
This refund was accepted by Fourline design support and they informed that the amount would be payed in 5 business days.
Until now Im waiting for this refund. Several e-mail were sent and the reply pushes the payment for later.
Now they dont even reply.

The item itself was of doubtful chinese quality.

In result I don't recommend buying from this company.

31 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lamentable atención.

Pedí una lámpara sin gastos de envío los cuales me cobraron con la excusa de que la lámpara en Europa estaba agotada y la tuvieron que enviar de los almacenes de China (no es mi problema), tras contactar con atención al cliente llegamos al acuerdo de que me devolverían la mitad de los gastos (7 míseros euros), llevo esperando un año por ellos y ya ni responden. Lamentable.

20 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delivery was quick and item was well…

Delivery was quick and item was well packaged. Item bigger than expected - delighted with it. Definitely buy another from this company

15 maj 2023
Omdöme utan inbjudan
Logotyp för Fourline Design

Svar från Fourline Design

Hi! We're happy you enjoyed your item. Hope to see you again!

Betygsatt 1 av 5 stjärnor

Scummy company with hidden fees

Scummy company with hidden fees

As others have written here: although everything is made to look UK-based, it’s a Chinese company. Shipping takes forever & the import fees are brutal. They won’t reward more than a 50% refund if you regret the purchase. Low quality items (you can find the exact same ones on AliExpress, I later noticed). Don’t really have much good to say about this experience.

Edit 18/6: Got an email from Fourline offering 15€ to write a review here. I wrote the review above. Got another email offering 15€ if I changed it. I did not. Since then they have quit answering emails and refused to pay the promised amount. I guess you only get the money if you write them a positive review, which would explain the huge discrepancies between all 1star (legit) & 5star (paid for) ratings on this page.

15 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fairy Girl

I have bought 4 items from Fourline Design in the past 6 months, my most favourite one is my first purchase, the Fairy Girl. It's packaging is very good and proper so the item came intact and absolutely brand new. The material, resin, is also good quality. I absolutely would suggest this product.

1 december 2022
Omdöme utan inbjudan
Logotyp för Fourline Design

Svar från Fourline Design

Thanks for sharing your feedback, Kathy!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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