Fountain Store Australia & New Zealand Omdömen 973

TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My buddah water feature purchased only a few days ago arrived so quickly I was very impressed with how quick delivery took. It looks amazing, fits my space perfectly 👌 & for the price im so incred... Se mer

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Betygsatt 5 av 5 stjärnor

I recently purchased this fruit-adorned lady bust from fountainstore.com.au, and I couldn't be happier with it! The colors of the tropical fruit—from the bright yellow lemons and starfr... Se mer

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Betygsatt 5 av 5 stjärnor

The fastest delivery for a big item I’ve ever had. The fountain is impeccable, the picture doesn’t do it justice, better in real life. Easy instructions to follow. Glad I’ve purchased it

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Betygsatt 5 av 5 stjärnor

Absolutely loved the range of water features in this store! My 3 faced Buddha fountain now reminds me of our Japan trip and it looks so unique and different to other things on market

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Företagsinformation

  1. Trädgård
  2. Leverantör av konstgjorda växter
  3. Dekoration- och inredningsbutik
  4. Försäljare av eldstäder
  5. Fontänentreprenör
  6. Presentbutik

Skrivet av företaget

Our group is based on 5 generations of Andalusian art design traditions and started in Australia back in 2013 and has ever since been active in building a strong network of reputable & ethical distributors across the country. Our premium home décor range & quality water features are sold & distributed under our brand Fandango 360 in over 138 décor stockists, 51 garden centres across 3 countries. Fountain Store offers a one stop shopping experience for garden, home and gifts ideas & solutions. We design, produce & sell our collections across Australasia. Design is our strength; variety is our differentiation & exceeding customer expectations is our mantra. Our collections include designer quality ornaments covering New Age, Ocean, Abstract, Angelic themes & high-end tableware. We only select top quality materials for indoor & outdoor use. Our water features range varies in colours, sizes & we even produce custom made designs. We champion variety, value & above all design. Our design concepts stem from unique interactions with our communities, travel experiences, our generational know how & our creative workshop. Abstract art is at the nub of our collections especially for garden ware, art décor feeds the design of our giftware & tableware with a combination of premium materials & exiting colours. This spring we are introducing metal & wall art items. This new collection includes a wide range of Andalusian Moorish metal art items with lighting, candle holders, mirrors & stylish tableware decoration. Our modern range includes abstract art déco, collage & 3D paintings as well as wall hung unique décor ornaments. Get in touch to explore our creative solutions for home & garden space. Be part of our successful distribution network & own part of our exclusive designer items for your home and garden.

Best Quality Fountains in Australia

Skrivet av företaget

Designer Quality at Affordable Prices
We design, produce, buy and export over 450 different water features suitable for indoor and outdoor. We only work with ethical suppliers that share our passion for fountains and our history in craftmanship. We use various materials including mosaic, ceramic, clay terracotta, polystone, marble, acrylic and resin. The choice depends on design, functionality, size, weather conditions and longevity and cost. Our sourcing is not limited to one country, rather we are constantly on the look for new exciting places like Morocco, Turkey, Mexico, Colombia, Guatemala, Tunisia, etc... We are currently operating in 6 countries and growing fast to expand into other territories.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

973 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Betygsatt 5 av 5 stjärnor

Quick and efficient delivery

Quick and efficient delivery

7 december 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Emily,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 4 av 5 stjärnor

Kasbar 4-tier water fountain looks great in rear garden.


1. The delivery driver was prompt, efficient, and friendly.

2. The fountain tiers were not all totally horizontal after the fountain was assembled. Water tipped out of one side of some tiers before it came out of the other sides. I had to insert wooden packaging underneath one side of the base of the fountain to ensure uniform water spraying and distribution and also to ensure that some water did not spill out of the large bottom tier onto the ground.

11 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Garry,

We are incredibly grateful ! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Beautiful pieces of Art. Elegant ladies in Bronze

Ease of shopping online, prompt delivery. Items package well.
This is my Second Lady purchased. I love them and will pass on to my granddaughters to love after I'm gone. 🩷🩷

20 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Caro,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Great product as pictured and…

Great product as pictured and described, delivery prompt and great, only disappointing aspect was internal packaging polystyrene not great or environmentally friendly would be great if manufacturer could change, do love my fountain

3 december 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Michael,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Monalisa Abstract

The fountain itself is beautiful—- just like the photo. We love the sound of the water. The delivery was easy as was the setting up.

1 december 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Cathy,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Exceptional service from order to…

Exceptional service from order to delivery.

3 december 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Elaine,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Blue leaves collection..

Blue leaves collection... Hellina, Josephine, Mellina, Costadina, Sabrina and Meskina.
Absolutely beautiful. Extremely well packed. Great communication. Arrived interstate 5 days after ordering.
Better than I hoped. Very happy.

30 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Kaye,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Great service fast delivery and I love…

Great service fast delivery and I love my purchase. Thank u

1 december 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Rosa,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 2 av 5 stjärnor

no receipted invoice therefore unable…

no receipted invoice therefore unable to process insurance claim
H

6 oktober 2025
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Svar från Fountain Store Australia & New Zealand

What's this review about? Our product quality? our service delivery? That's unfounded and fallacious. We never received any communication not a complaint of any sort. Are you sure you are talking about the correct business?

Betygsatt 5 av 5 stjärnor

Such a beautiful water feature

Such a beautiful water feature, the sound is amazing!!

12 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Debbie,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Great product and service

Great product and service, thank you!

26 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Kathryn,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Exactly what I wanted

Exactly what I wanted, was to put together, would recommend the solar option
Looks good 👍

9 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Joseph,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Excellent delivery time

Excellent delivery time
Product as described
Product packed as per factory

23 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Denise,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 1 av 5 stjärnor

We were sold a defective fountain coat…

We were sold a defective fountain coat $600 that is leaking water and built incorrectly, we have to pour water into the basin every 1.5 hours for the fountain to work properly and prevent the motor from running dry and overheating.
We have even sent videos of the defect and requested a full refund however Fountain store is not being responsive.
Please help urgently!

2 november 2025
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Svar från Fountain Store Australia & New Zealand

We have actually replied, a replacement is on its way. Not sure what do you mean by not responsive. We have replied in writing that a replacement fountain will be sent, not sure if you have even read our reply.

Betygsatt 5 av 5 stjärnor

Lovely fountain exactly as described

Lovely fountain exactly as described. I was impressed with the professional handling of this purchase. Ordering was simple. Continued update from dispatch to delivery which was prompt and efficient. The delivery driver was polite and placed the carton on my back deck.
Would highly recommend this company.

17 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Maree,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 1 av 5 stjärnor

I ordered the Chakra Newest Buddha…

I ordered the Chakra Newest Buddha Water Feature – Fandango Exclusive Collection 2025 and even paid extra for fast delivery. After taking my payment, they contacted me and said the item was “broken” and they couldn’t deliver it. This already felt suspicious.

Then the person who communicated with me (I only have his mobile number: 0440 130 389) promised me $200 off any other item because it was their mistake. I selected another item and asked them to ship it today with the $200 discount applied, and refund the remaining balance.

Now suddenly he says he cannot do that, and that I must “order online first” and then he will refund my money — which clearly looks like another lie. So far, no refund has been processed and I'm still waiting for the money I paid.

This company is absolutely unprofessional, misleading, and feels like a scam. They make promises they do not keep, change their words, and avoid taking responsibility. I have NEVER seen such dishonest service. Be careful — they take your money first and then make excuses.

I strongly do NOT recommend this store. Total scammers and liars.

21 november 2025
Omdöme utan inbjudan
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Svar från Fountain Store Australia & New Zealand

We sadly can not accept unreasonable discounts. Damage occurred in transit, you got notified immediately, offered solutions but none accepted. This is unforeseen mishap that is caused by couriers and not ourselves. What has been requested is unfeasible, unreasonable & unjustified. Purchase made Wednesday, item shipped Thursday, damage occurred 11:30 am you got notified 3:00 pm. Full refund processed on Friday morning. Read our reviews, we don't shy away from responsibility but we know very well our rights and responsibilities.

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

The ease of ordering and the constant delivery updates - ordered Tuesday delivered Thursday. Excellent customer service thank you.

18 november 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Lorraine,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Great communication and quick delivery

Great communication and quick delivery. Overall, a great experience and I would be happy to order again from you. I ordered two vases and both arrived safely, having been packaged well and delivered to my door. Thank you

27 oktober 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Barb,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

Buddha water fountain.

Product is awesome and looks great.

26 oktober 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Katrina,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

Betygsatt 5 av 5 stjärnor

I highly recommend these guys

I highly recommend these guys! Good communication, fast and cheap delivery

20 oktober 2025
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Svar från Fountain Store Australia & New Zealand

Thank you so much Renee,

We are incredibly grateful for the 5-stars! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thank you!

Warm regards,
Fountain Store

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