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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

First time ordering from Foudys and very disappointed. I ordered a hoodie which I received within a few days, however as it was too big I returned it, they received the return over a month ago and I h... Se mer

Betygsatt 5 av 5 stjärnor

I have ordered all my Chelsea shirts and a mystery box from Foudys and they have quickly become my go to for anything regarding women's football! As a Chelsea fan, buying Chelsea Women kits from... Se mer

Betygsatt 5 av 5 stjärnor

Great service! I ordered a football shirt with players name on it. When I got confirmation of the order I realised I had ordered the wrong size. Emailed Foudy’s and they amended it for me and my shir... Se mer

Betygsatt 5 av 5 stjärnor

I’ve now ordered multiple items on the Black Friday deals through Foudys and all have arrived within 2 days of the order being placed! The deals each day have been incredible and I don’t think anywher... Se mer

Företaget har svarat

Företagsinformation

  1. Fotbollsbutik
  2. Sportaffär
  3. Butik med samlarobjekt inom sport
  4. Butik med träningskläder

Skrivet av företaget

The first retail store in the world dedicated to fans of women's football.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

285 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Betygsatt 5 av 5 stjärnor

Just perfect

Just perfect . I love the mystery and women soccer . So thank you Foudys.

4 februari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

YEY! Thanks Alice! Glad you loved your Mystery Bundle. I'm sure they'll be back in 2025 :)

Helen

Betygsatt 5 av 5 stjärnor

10/10 shop!!

10/10 shop! I love Foudys and everything it stands for. The people involved are great vibes too, I love watching their TikTok’s putting mystery bundles together. I have ordered two mystery bundles from this shop before and am still waiting for the second one but the first definitely did not disappoint! Amazing choices picking the items and great worth for the box. You really get your moneys worth and more! Wish all the best for this company, truly!

4 februari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Thanks Sienna, we love that we represent so much more than a sports store. We are trying to have fun in the industry and have a real point of difference so i'm pleased that's been recognised :)

Thanks for the feedback. These reviews go a long way to build trust with other customers. Thanks so much,

Helen

Betygsatt 5 av 5 stjärnor

The best in the business.

I've ordered a few times from Foudy's, specific items, also a mystery bundle, the customer service is insanely good and the people behind the brand make it even better. The mystery bundles are so much fun and such good value for money. If you're looking for somewhere for all your woso needs, I would never go anywhere other than Foudy's.

29 januari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Hey Chloe,

Thanks for being a regular customer with us. You are making a huge change for many peoples lives by supporting our small business in Manchester.

This year we have big plans and in the next few weeks we're adding the diamond in our crown with a brand new official kit range that will blow up the internet. Stay tuned!!

BIG love,

Helen

Betygsatt 1 av 5 stjärnor

Big Delays, No Update, No Shipping Confirmation

I purchased a jacket on 25/12/2024. I received no update or shipping notification whatsoever. I chased Foudys on 09/01/2025. I chased again on 14/01/2025, and they responded saying that the supplier had a delay. I again have waited another week and it’s now 22/01/2025, I have gotten no update, no discount code, no refund, no shipping details, nothing. All I want is the jacket I purchased or my money back, this is an absolute joke.

Edit : After receiving your reply, yes, I want a full refund. I’ve already been offered a refund by your help desk email and never actually got anything. My order number is 14626.

22 januari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Hey Nate,

I’m so sorry that there’s been a delay in your product arriving with us. Let me know if you’d like a refund, we’d be happy to support as we’re unable to get the product with us any quicker.

Thanks,

Helen

Response 2:

No worries - we’ll get that refund put through straight away. So sorry our supplier hasn’t delivered on time. I’ll find out the exact details and see what’s gone wrong so this doesn’t happen again.

Betygsatt 5 av 5 stjärnor

It was the first time I have ordered of…

It was the first time I have ordered of Foudys. I went for the mystery box, and it was spot on. The clever way they use the questions to provide a tailored order for you is brilliant! also love the Tiktok videos to go with it. Cant wait for pay day to order another one!

13 januari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great company

Have ordered a few times and shipping etc has always been spot on, so speedy.

Ordered a few mystery boxes and they've been great, only downside is I've received the exact same shirt in both. It is a mystery box though so can't really complain. Quality is brilliant

11 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Awesome👏🏻

Everything was absolutely awesome- i’ve ordered Foudys mystery boxes previously, and they never fail to get it perfect. The mystery bundle was amazing to recieve, arrived in good time and has perfectly ticked every box. Couldn’t correct it if i tried.

11 januari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

LEGEND! Thanks for this Hattie. I still think there's ways we can be better but I'm just super competitive haha

Thanks for choosing the only women's football store in the world!

Helen

Betygsatt 5 av 5 stjärnor

Foudys - Always Delivers

I have purchased a number of items from Foudys and have always been super happy with the products received.

In the recent mystery bundle I added my favourite teams and received a classic Hope Powell England shirt and my favourite Tottenham shirt along with a pack of Nike socks, well worth the money paid.

8 januari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Thank you so much!! It was so exciting when we brought in the retro range and Hope Powell was my favourite addition. She was so important to the Lionesses movement and she was an unreal player and coach.

Thanks for sticking with us,

Helen

Betygsatt 5 av 5 stjärnor

Foudys mystery bundle

Ordered from Foudys before for women’s football merch. This time round I ordered a mystery bundle. Answered the questions to help with teams that I liked and sizes of the items. Received an England retro with Powell on the back and number on the front, Arsenal training top and Barcelona training top. Was literally what I hoped for and more. Great service and can’t wait for the next mystery drop🤞🏽

8 januari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Oooof that's such a good haul! Glad you love it and send us some pics on social media if you're ever out and about in your new kit :)

Helen

Betygsatt 5 av 5 stjärnor

Great Mystery Bundle experience

I ordered one of Foudy's mystery bundles, I received it within a few days of ordering and received:

*A retro England kit with a player on the back and number on the front

*Arsenal's blue 3rd kit

*Some Adidas training socks

I am really happy with all these and this bundle was good value for money!

8 januari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Thanks Alastair,

Really appreciate this feedback and it sounds like you got a really good haul. Hope to see you at the Wembley game in your retro!!

Helen

Betygsatt 5 av 5 stjärnor

Top quality womens football shirts and great customer service!

I have bought a (frankly alarming) large amount of football shirts from Foudys and can say they are top quality and great printing. The mystery bundles are so fun and have provided me with some amazing shirts I never would have got otherwise!
You cannot fault the customer service. Fast response, friendly and I've only ever had one problem which was solved very quickly once I had let them know. Cannot recommend enough!

7 januari 2025
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Hey Megan,

Sounds like you're a superfan of Foudys and I'm all about that!! Thanks for supporting small female-led business and for sticking with us.

I really appreciate your patience and willingness to give us 5 stars even when you might have had some bumps (if you've had to chat to our customer service team). I really appreciate this review. It makes a huge difference to anyone stumbling across foudys.com and working out if we're the real deal.

Big love,

Helen

Betygsatt 5 av 5 stjärnor

Have to give a big shout to Laura & the…

Have to give a big shout to Laura & the team @ Foudys. I needed an order to arrive before leaving on a trip ahead of Xmas and they made sure it got to me on time. Very responsive and super helpful. Couldn't ask for better service.

* Was a bit frustrated to see the shirt I bought get a 50% reduction with free printing the following week, but hey ho, it is what it is. Will def use Foudys again.

12 december 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great Customer Service!

I've bought from here a few times and their customer service is absolutely brilliant. I've had a couple of issues with orders but everything has been sorted out promptly and everyone I've interacted with seems lovely and very willing to help. Will definitely be buying from here again and would definitely recommend.

16 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dishonest company

I have no choice but to leave a negative review here as it seems to be a quicker way to get a response.
In a nut shell, I received a Barcelona Home Shirt with no sponsor on, which I wasn’t make aware of nor shown in the photo. I felt cheated.
I ordered a Barcelona home shirt with Aitana printing on 26/11(order number #13208), waited for a week for it to arrive, which is understandable as it was Black Friday. However, the shirt has no sponsor on it. Surprisingly, it has a championship badge on it which I didn’t order. I thought it was a wrong order so I emailed them straight away. It took them 1 week to reply.
They said “Due to the late change in sponsor logo, the brand have confirmed that this will be how they are produced until 2025.”
I am aware that Barcelona has changed the sponsor logo, but I wasn’t told that my shirt has no sponsor logo on it. I went on Nike’s website and on their website, there are 2 options for the home shirt. Each of them has indicated clearly whether it has the sponsor logo on or not. When I placed the order on your website, I was expecting to receive a shirt that is exactly the same as the picture. I was never made aware that no sponsor logo would be printed on the shirt. If I knew it, I wouldn’t have purchased it in the first place.
It is a complete dishonesty to the customers.
I am also given a championship badge which I didn’t order, I am not sure if the company is trying to use that as a compensation? If so, I feel really sorry to those who have ordered the badge with an extra cost.
I replied to them on 13, and sent another email on 16, still has no response.

3 december 2024
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Hey Cyrus,

So sorry about your experience and not getting the sponsor logo on your FCB shirt. I think this is because the club were late in negotiations with the sponsor and most retailers around the world (apart from the club themselves) have struggled with this issue. We can only use the photography we are given by the brand and we can only sell the products given to us by the brand.

Returning a product is easy. All the FAQs and link for the return can be found here for you to put it in the post to us: https://foudys.com/pages/shipping-returns?srsltid=AfmBOoqIGLXXjzzo845iTe2HQo33DSGdHg8oyWq7_7Y_qS3BcR1hSWMf

It sounds like we made a mistake in giving you the UWCL patches and I’m sorry they weren’t what you wanted either.

Our team are working around the clock on getting orders out before Christmas as a priority so I’m really sorry if the response from the team hasn’t been as quick as usual.

Thanks for taking the time to reach out,

Helen
Founder and CEO Foudys

Betygsatt 5 av 5 stjärnor

Absolutely love Foudys

absolutely love Foudys! my sister and I often order from them and are always impressed with the speed and quality of orders! There has been a couple of times we've had a problem with an order but they've been swift to respond to any queries and go out of their way to ensure we're happy!
There really is no other place to go to get women's football shirts Foudys are the best!

16 december 2024
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Thanks so much for this review Ione! As a small business these reviews really help to get the word out there about us. It’s a tough industry and people are quick to shout nasty things but rarely take the time to share good feedback. So thank you so much for taking the time to talk about your experience. It makes such a positive difference to the future of this company!

Helen
Founder and CEO of Foudys

Betygsatt 5 av 5 stjärnor

10/10 Black Friday deals and customer support

I’ve now ordered multiple items on the Black Friday deals through Foudys and all have arrived within 2 days of the order being placed! The deals each day have been incredible and I don’t think anywhere else has prices even close to matching those offered. The communication and customer support is always 10/10 and will always recommend here for any of your Football Merch needs! Thanks again!

16 december 2024
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Hey Emma,

Thanks for using foudys time and time again. We are really proud of how far we’ve come over the last 4 years but we wouldn’t be anywhere without loyal customers like you who’ve stuck by as we’ve grown (and gone through ups and downs together).

We will continue to work for our customers, challenging ourselves to be better and work harder. This year has been a huge leap forward and I’m excited about what’s to come in 2025!

Thank you thank you thank you!

Helen
Founder and CEO

Betygsatt 5 av 5 stjärnor

Football strip...

Ordered a football strip for my Grandson. Best price ever, never ordered before and wondered how things would go.
Order Friday, arrived Monday morning. Product and service 1st class. Now "goto" website.
Thank you...

13 december 2024
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Get in John! Thanks for choosing us, trusting in us and I’m chuffed that you loved our service and product.

We are so proud of how far we’ve come in 4 short years and I love hearing about new customers experiences like this.

Thanks for the review,

Helen
CEO and Founder of Foudys

Betygsatt 1 av 5 stjärnor

Do not order from this company

Do not order from this company. After ordering something from them in August and chasing them several times (no response) for over a month the item arrived (In the meantime I had requested a refund - as placed the order somewhere else). I returned the item as agreed with their customer service , only to be charged again in December. I have emailed them several times to no response and now and out of pocket for nearly £100 and have nothing to show for it. Really hate putting such a bad review on a small company’s site .

16 december 2024
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Hey Aisling, this feels like a horrible misunderstanding. I’ve never known anything like this in 10,000+ orders. I’m really sorry you’ve had this experience and I’ll get to the bottom of it.

We’re currently responding within 1 working day on emails so I’m surprised to hear you’ve not had a response yet as Laura has been on it. I’ll follow up with the Laura to see if there’s anything outstanding in our inbox.

I can’t imagine how we’d have been able to take £100 off you if we’ve received the shirt back with tags/no issues etc as it’s a pretty standard process for us on our side with all being well. I’ll look into it.

Sorry again,

Helen
Founder of Foudys

Betygsatt 5 av 5 stjärnor

A real company which support women's football

Just found this company few months ago and I already purchased with them a few times. Every time the goods arrive within a few days. Bought the Barça bundle and mystery box, received exactly what I wanted and really happy about the products. Excellent service! Keep it up!

13 december 2024
Omdöme utan inbjudan
Logotyp för Foudys

Svar från Foudys

Thanks Linda! I love getting feedback like this. I got myself a cheeky Barca bundle too and was delighted with it!

Hopefully we’ll do something for FCB towards the Champions League final in 2025 too! Watch this space!

Helen
Founder and CEO of Foudys

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