Fortuna Home Solutions (FHS) Omdömen 

515
•
TrustScore 4 av 5

4,2

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great experience right from the start when Andy came and quoted us for our resin driveway. He was fantastic, professional and really helped our vision come to life. The installation team were alwa... Se mer

Betygsatt 5 av 5 stjärnor

We used Fortuna for our Resin driveway. Steve came out to measure and leave us a quotation. He was very polite and answered all our questions and wasn't pushy like other companies we have experienced.... Se mer

Betygsatt 5 av 5 stjärnor

Excellent from start to finish, Allan was really comprehensive in explaining my options for Doors and window replacements. Didn't try and over sell so only replaced what was needed. James and River we... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I had my windows installed in January, it's June and I still haven't had my alarm installed after numerous chasers to the manager and the office. My emails are now being ignored. It's been anoth... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av PVC-fönster
  2. också i
  3. Dörrleverantör
  4. Fönsterleverantör
  5. Leverantör aluminiumramar

Skrivet av företaget

📍Local Family Business 🪟A+ Rated Windows & Doors 🚪 🏠 Conservatories & Insulated Panels 🔘 Aluminium Bifold Doors / Windows


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

515 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(515)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Did a couple windows out the back.

Did a couple windows out the back.

Looks great 👍

5 januari 2024
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Did my window’s no issues great…

Did my window’s no issues great workmanship would highly recommend

1 januari 2024
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Had my fascia soffits and guttering…

Had my fascia soffits and guttering done by fortuna.

What a brilliant service

They removed all the old rotten wood and replaced with UPVC

Very competitive price and great service

The look of the house has transformed alongside all the added benefits

Would not hesitate to use this company again

Jane BH22

16 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Great work

Had work done with these back a month ago and would definitely 100% recommend.. from the guy who knocked my door offering me a quote to the lads who completed the work, very friendly, professional and didn't feel pressured into anything.

1 december 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

New front door

Brought a new front door, no problems from beginning to end, the job was done properly and professionally. I'll probably be back for windows as the need arises, assuming they keep to the same high standard of work.

2 december 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Had some windows replaced by Fortuna…

Had some windows replaced by Fortuna and they did a fantastic job and a very competitive price. Would highly recommend

14 december 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Was a great service had my front and…

Was a great service had my front and back door done people we're very plesant to deal with from start to the job was ccompleted sales staff we're not pushie and felt confident in the service

6 januari 2024
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Excellent job from start to finish

Excellent job from start to finish. Would not hesitate to recommend Fortu a

3 januari 2024
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 1 av 5 stjärnor

Avoid this company who are now in administration!!

Had x3 bedroom windows replaced in June 2023 whilst my husband was undergoing chemotherapy for leukaemia. Their sales flyer quotes an invitation to treat by offering a sum against old windows however no figure for this is quoted in the contract paperwork which is against trading standards regulations. Having since obtained two alternative reputable quotes which are a lot lower, I can see that the flyer is a selling gimmick and their price for the work is inflated. The window frames had damage on all of them, the glass was scratched, the overboarding of my existing window boards was poorly done, the windows are finished differently in the bedrooms, 6 months on from installation and there is now misting between the panes of glass. I agreed that Fortuna could come back a second time as it was their decision to replace all x3 windows in September 2023 which was at the end of my husband’s treatment however the first window frame I inspected was damaged so I sent them away and requested the return of my deposit. There is also a question-mark over whether my trickle vents are the sufficient mm2 EA per bedroom to comply with building regs that changed in June 2022 however Fortuna would not respond to my query. They went silent on me and then threatened to issue debt recovery proceedings against me for the balance payment so I involved an ADR who appeared to be biased in their favour. I was being encouraged to make the balance payment so that they could return a third time but I held out and thankful that I did as they then went into administration, although from continuing reviews on here it appears that they are still undertaking work??

5 juni 2023
Betygsatt 5 av 5 stjärnor

Great job

All dealings with the company were good.
Jack and Chris did a fantastic job on the installation.
Nearly 3weeks after the job was complete there have been no issues at all with the quality of the job
Would recommend this company.

22 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

very good

missed 2 appointments due to in-business problems - two worker here 06/12 - excellent work and completed refit of 7 UPVC windows in one day. Good work, windows and rest. Workers cleaned up/removed most mess and were polite and friendly.
Original salesperson and surveying person good.

5 december 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Good job very well done

The team of 3 arrived promptly and worked continuously until they had removed the old and replaced with 8 new windows. They were cheerful,courteous and polite and worked in an extremely clean manner the entire day.
The windows looked lovely when the job was finished but we did experience a minor problem with one interior window surround. Once we informed the office, it was very quickly and efficiently remedied.

9 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Two bedroom windows replaced

Two bedroom windows replaced. James the fitter was on time and was polite and got on with the job. He explained things to me as and when it was needed. He tidied up afterwards and the new windows look amazing well done James

28 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

New Windows and doors from Fortuna

Thanks to everyone at Fortuna
Absolutely faultless
Excellent from start to finish
2nd time I've used Fortuna
Definitely wouldn't hesitate to use again

27 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Over the moon

Just had our windows and doors installed by Fortuna, really happy with result, Pete the sales surveyor was really helpful and Miss Dean in the office has made this whole experience, she has been there from designing our front and taking us through every option, to organising the fit and signing off the job. Customer service fantastic and fitters great, will be returning with next project and highly recommend !

27 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Fortuna installed new double glazing…

Fortuna installed new double glazing windows and doors on the ground floor of our property. The work was carried out professionally and to a high standard by the installation team. The team completed the work as planned within the estimated period of 1 day.

15 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 1 av 5 stjärnor

A driveway costing £17,500 was laid in…

A driveway costing £17,500 was laid in 2020, lost its colour, rejuvinator was used and it lost its colour again. The driveway was taken up in September 2023 and I have been phoning and emailing but no response. I was told to speak to Lewis and he advised me he does not work for the company anymore but have now found out the company has gone into liquidation. Phoned today and they did not want to comment regarding liquidation and was told I would be contacted !!!!!!!!!!!!! Its been three years

20 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very pleased with service and…

Very pleased with service and workmanship

18 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Windows and Doors

Amazing Team at Fortuna from sale to installing team. Quick service and good communication from start to finish.
Windows and doors looks amazing and installing team clean after the fitting.
Would recommend Fortuna to friends and family.

10 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

Betygsatt 5 av 5 stjärnor

Reliable and excellent customer service

Last week we had new double glazed windows fitted, amazing product and service, the team were really friendly and helpful though out!

9 november 2023
Omdöme utan inbjudan
Logotyp för Fortuna Home Solutions (FHS)

Svar från Fortuna Home Solutions (FHS)

Hi there,

Thank you so much for the review! We really appreciate the feedback and are so happy you are pleased.

Many thanks

FHS

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