Morgan & Morgan Omdömen 

​I initially contacted Morgan & Morgan on April 15, 2026, to handle my case. I signed and returned all required paperwork immediately. I was told that was all they needed from me and that everything was in order. After that, communication completely stopped on their end.
​I waited three months without a single update. On July 15, 2026, I finally called them to get a status update and ask when my official Intent to File was submitted. To my shock, I was told the Intent to File wasn't submitted until July—costing me three full months of potential back pay and effective date timeline protection.
​When I asked why it wasn't filed back in April when I retained them, I was informed by their team that the front end had "dropped the ball." Naturally, I was frustrated by this complete oversight and lack of communication, which directly impacted my case's timeline.
​When I spoke with the lead attorney, I explained that because their firm admitted to dropping the ball and costing me months of lost time and back pay, a fee reduction or compensation for their mistake was fair. Instead of taking accountability for their office's mistake or offering a reasonable solution, the attorney refused to work with me, claimed he didn't like how I expressed my frustration to his paralegal about their mistake, and terminated my contract on the spot.
​Morgan & Morgan's team made a major administrative mistake, sat on my case for three months without reaching out, and when called out on it, chose to drop me as a client rather than take ownership or fix it. Completely unprofessional experience from start to finish. Proceed with caution if you expect timely filing or accountability. They can improve by being accountable & owning up to their mistakes that potentially cost me money. I'm a gulf war veteran. The lawyer was rude, & unprofessional in my opinion. Beware of this Law firm.

Very misleading (HEARTFELT) radio advertisement had me going.
Totally disappointed with their lack of effort to seek compensation for an accident which has led to devastating effects. They are Very quick to get your
E-signature for the case investigation, then drop you like a bad rash.
Read the small print of their contract.
They still want entitlement to any compensation you received.
I've never sued anyone for anything, never really had to , till Ace Hardware/Houchens food Group denied to accept accountability of their neglect.
Now Liberty mutual insurance won't speak with me personally about my accident/ injuries because these worthless Morgan and Morgan papers are on the
Ms. Claims specialist II desk. And Need to be released by M&M A.S.A.P.
Walt Hoffman

Well that was a waste of time. I filled out some form online to see if I had a case for something serious that happened. A lady calls and is all empathetic and saying sorry you had to go through that just to cut me off and say she can't help me. No explanation nothing. She says she'll send me a link as to why they can't help and outline it. It's a vague email saying nothing about why they can't take the case. Clearly only care about money and not the people. Awful experience. Highly don't recommend choosing them. Oh yeah and this is after multiple spam calls where they wouldn't stop calling me. If you're going to spam call me, when I answer, at least provide a good service. Waste of time!

We were led to believe that Morgan and Morgan was top law firm. That they handled not just injury cases but medical malpractice. This seems not to be the case unless it is a "slam dunk". My husband had a bone biopsy that the radiologist did the biopsy without sedation and although went into the correct area of his spine but...nicked the ganglion nerve. Three weeks later he cannot stand long enough to urinate or even brush his teeth!! Yes, I understand this type of claim would be involved, difficult. However. Morgan and Morgan misleads you into believing that they can help you, without cost until payment from plaintif is received. I have no doubt that all of that is true but...if anything potentially difficult case...they want no part of!! No wonder your results are so high...you only take slam dunk cases!! All of your advertisement is VERY misleading!!

Morgan & Morgan sent me to a specific clinic called Alpha. They told me NOT to use my own insurance or it would ruin the case. I thought that was odd. So after 3 months of treatment I call the "attorney" , I've never seen, spoken or emailed with him..I leave a message about my injuries, he texts me back, We are NOT taking your case due to Florida law. So a Lyft driver crashed into a cement median with the app on and there's no case? I don't know where these attorneys get degrees but I was not impressed. It's a SCAM l. They make you sign a contract that states you have to PAY THEM FOR WORK EVEN IF THEY DROP YOU. HA! REPORT THEM TO THE STTORNEY GENERALS OFFICE, RUN DONT WALK. ONCE THEY PUT A Lien ON YOUR CASE NO ATTORNEY WILL WANT TO TAKE YOUR CASE. THEY RUIN PEOPLES LIVES. My attorney Abiel told me to pay for my own medical bills after they forced me to use Alpha Medicine. They do this so they can create more billable hours between their office and the clinic. ITS ALL A SCAM. GET A LOCAL ATTORNEY DO NOT SIGN THEIR CONTRACT..

Worst attorney firm there is. I spoke to 4 people that were not able to help me after they took my information. All they could say is that they do not have the resources. I am confused why they are in business if they can't help you. They are suppose to be a big company and able to do the resources to help you. It's better to go to a small company that is honest and willing to be true. This is a firm you don't want to deal with. They have nothing to offer you!! Go somewhere else.

For the past month I thought I had Morgan and Morgan as my attorney but today a month after getting all my information they send an email saying they aren't representing me. A while month of my time wasted. I could have been looking for an attorney had I known. Terrible way to conduct a business

"Morgan & Morgan, for the people" is in reality Morgan & Morgan, for the money, which is just like every other "lawyer"! "Lawyers" are some of the most heartless people on the planet and that is how they earned the title "ambulance chaser" So, from what I see and in my opinion, John Morgan is an "ambulance chaser"! He just uses today's technology and a free flow of student/wannabe lawyers to do it! Their employees sound like kids, which is how they get the "largest" firm of unexperienced, unprofessional, right out of law school! It's not about the people and their employees show that, as everyone knows! A fully loaded tractor trailer dump truck crossed the center line and hit me head on. It totaled my vehicle and left me with 9 herniated discs in my back as shown in the MRIs. The report clearly states that it was the trucks fault. Morgan & Morgan said the driver had no insurance, so there was nothing that they can do (because that's were the money is). I had Uninsured Motorist insurance on my policy and they say they can't do anything with that, because it's too much work for them to try an fight it. After waiting on them for a year, they tell me that they can't take the case. Morgan & Morgan, for the money!!! "Lawyers" should be required to pay clients for the months and years that they lead these injured "people" on, because it's heartless! I think it's truly shameful and pathetic that they have to pay someone to attach canned responses, blah, blah, blah, to all of these complaints! In reality, it's probably not even a person and is AI, because they really don't care and can't be bothered!

As expected, a shameful, pathetic, canned response!

You want me to call and talk with you now, after you basically ignored me, my phone calls and emails for a year? You've been holding up my case for a year, only to throw me to the curb and now you want to talk about something that you had a year to talk about? You people are crazy and you think everyone is stupid and you can just mentally abuse them! This is not just my opinion, but "Morgan & Morgan for the people" S*CKS and is in reality Morgan & Morgan for the money! It's not just me, I've read the reviews here and on many sites, though I wish I had read them sooner! And all of these complaints about the disparities between what was advertised and what is the reality should be reviewed and investigated by the FTC & FCC!

The firm couldn't take my case due to extenuating circumstances. That aside, the whole team was wonderful, from the case manager to the assigned attorney. If I ever needed service in the future, Morgan and Morgan is the first firm I would consider.

This law firm is very UNPROFESSIONAL and CARELESS. They NEVER return your calls or text messages, it is a waste of time. They promised you they will go above and beyond with your case and it goes cold. The paralegal named JEZEBEL HERNANDEZ it is extremely unprofessional. She needs to find another way of making a living, as it is getting hurt at work is stressful, this law firm adds more stress to your current situation, do not ever contact them, run away from them.

If I could go under a one I would, but I can’t when they say there for the people that is BS the lawyer called me or whoever called me and said due to the size of our law firm we can’t represent you no more they kept telling me to go to the chiropractors. I’m calling them and telling them my case situation they’re saying keep going keep going to turn around and tell me basically my case is not big enough for them due to the size of the law firm but they say there for the people for the people with large cases yeah I should’ve went back with my 25 don’t let them fool you with those commercials and they only base it off the cop saying what he said there were cameras all around and everything. They just didn’t wanna pursue my case cause it wasn’t worth it. They should’ve just said that then from the jump and not took my case.

I am refuting the response they gave to the message I sent three days ago; that response demonstrates an absolute lack of professionalism. They claim that "decisions are never taken lightly," yet they made their decision after a mere two-minute phone conversation. They didn't even have the courtesy to analyze or explain the reasons for declining the case; instead, they simply replied with a link to a corporate webpage stating they wouldn't take the case, without providing any specific justification. I fail to understand what kind of analysis could possibly be conducted in just two minutes on the phone to dismiss a case without offering any explanation. If they didn't devote even 15 minutes to trying to understand the situation and the underlying grounds, then to me, that clearly constitutes taking the case lightly. In other words, it is a diplomatic way of saying they aren't interested—or worse, that they didn't even understand the case. Fortunately, there are other law firms that provide infinitely better service. I regret that the Trustpilot rating system only allows for a single red star when one is dissatisfied; I would actually like to give them "5 negative stars"—something the system doesn't permit, though I am expressing it here in those words. To make matters worse, their reply comes in the form of a web link that fails to explain why they are declining the case. It is truly disappointing to receive a response from a machine (calling itself the "Client Experience Team") claiming they don't take cases lightly—I don't even believe a real person drafts these Trustpilot replies, given how disingenuously they respond regarding a case analysis they spent no more than two minutes trying to understand. I am frankly disappointed, not only with the company's initial response but also with the reply they posted on Trustpilot. They invest huge sums of money in millions of advertisements, yet when it comes to you and me, we mean nothing to Morgan & Morgan. I will never deal with them again! They shouldn't try to justify their lack of professionalism by claiming that customer feedback helps them improve; one need only look at the negative reviews on Trustpilot to realize they have no interest in actually analyzing the specific issues raised. Clearly, their strategy is to flood public spaces with signs boasting that they are the best, yet their actual performance leaves much to be desired. I would appreciate it if no one offered a response justifying what I have written, as it seems to me there is nothing to justify.

Very poor communications with my lawyer. I had better communications with the legal aid then with the so-called lawyer that was assigned to me.
Big disappointment in this firm.
Can't speak for other lawyers with this firm but the one that was assigned to me was terrible.

Mr. Morgan, I think you need to get back into the trenches, and see what your company has become. You may have built your reputation with helping the common man, but that is no longer. It's the common man that's going to put the word out, that your company no longer follows you and yours wife beliefs. You have handle cases for me before, without exception. I have recommended you to over 200 people. I will work even harder, to make people aware that it's not the same company anymore. And looking at the other reviews you know this. I wish you continued success, but I can't recommend you no longer.

Morgan & Morgan are crooks and they lie. It's a waste of time reaching out to customer support because they will do NOTHING. Take my advice and do not use them. My friend reach out to me to possibly use who I was using from Morgan and Morgan and I told her under no circumstances would I recommend them. She is better off using a small unknown law firm. Morgan and Morgan will make you wait for your settlement meanwhile the lawyer has their cut. When they tell you the wait is 2 to 4 weeks. They will make you wait the full 4 weeks. They do not cut you a full check but the lawyer gets their payout at one time. Leaving you to wait and wait. Your first payout is NOT even half of your settlement. Then they hold the most part of your 2nd settlement for medical bills. So be careful how you visit any doctor pertaining to your case. Then they hold a 3rd part of your settlement for any mailing fees that occur. Really? Morgan and morgan are a joke. My advice and I cannot stress it enough do not use them. If you ever get a Brianna, Khadijah or Joan. Run 🏃‍♂️ 🏃‍♂️ 🏃‍♂️ 🏃‍♂️ They are NOT to be trusted. I am contacting their headquarters and the grievance board with my complaint. Imagine being told your stolen check with your name on it was cashed and paid out the same day. We all know banks do not pay out the same day it takes 3 to 5 days for clearance but that's their story and they are sticking to that lie. When I asked for a copy of the cash check front and bank with the time and date. They denied me of that right. Show me proof the check was cash. They can't because it wasn't cashed. Now I have to go through the police get it on record start an investigation. Call their headquarters with my complaint. And reach out to the grievance board. But they say they are for the people 🤣🤣🤣🤣🤣🤣🤣 I do not see why they had my settlement in their possession since April 1st. Here it is June and still nothing. And they do not even try to work with you. Nasty and very rude people.

Had a very bad experience with Morgan and Morgan never met my attorney. She rarely gave mean update on my case. I would always have to ask her after a few months went by, ask her what’s going on with my case. And to make a long story short. After a year went by the insurance sent us a very small offer. Of 5k. We made a counter offer at 7.5k and got it. I was rear ended and was hospitalized so you would think I would receive way more. Well Morgan and Morgan received 33.33% $2,500 Plus another $436.00 for telephone calls police reports medical records etc.So and all Morgan and Morgan $2,936. I received $3,343 and there where liens that where $1,069.90 ? My attorney Never explained to me what these liens are and why I had to pay them. So Morgan and Morgan received close to half my earrings! And never was given an explanation on the liens! Don’t let Morgan and Morgan Do to you What they did to me! They are definitely Not For The People! They are for them selves! I mean come on… There are millions of commercials they spend lots of money on.. but when it comes to you and me. We are nothing to Morgan and Morgan. Will Never entertain them ever again!

I feel so VIOLATED. My personal information divulged for absolutely no reason. I had to relieve such a painful period in my life. Now all that information sits in a computer for anyone to view.
Bring back the days when you go and sit down face to face with an attorney.
I did not want this law firm My gut told me no. I had a brief prior experience with them a few years ago when I called regarding a nursing home issue . I asked about the statue of limitations for filing a claim for a particular state and was told by the telephone representative that I had to look it up myself.

I contacted a respected law firm for my issue this time. I once again due to life events waited. I was told they were very busy to address my case which needed to be addressed immediately. They suggested Morgan and Morgan because of the number of attorneys they contract with. So I called. I spent more than 20 minutes answering questions including my moms age and my age, the Doctors names.(WHY DID THEY NEED THAT INFORMATION AT THIS POINT) Less time was spent questioning me about the details of the events and consequences. Bottom line they told me they would not take my case and suggested I contact a legal referral group for another attorney or file a claim with the Board of Medicine. I was SHOCKED. Then when I asked why my case was being rejected, I was not given an answer.
I called back and asked the person who answered to check the computer and tell me why my case was rejected. I was HUNG UP ON.
Do NOT listen to all those excessive advertisements on the radio and TV. This firm is not FOR THE PEOPLE..just some.
Do NOT listen to that old geezer who talks about he and his wife not having two nickels to rub together when they finished law school, They do not care about the poor. They do not care about seniors.(you would think they would)...Seniors can just suffer and die because the end is near and you do not have enough years left to live that are valuable. I have been so stressed over this AWFUL experience. Now on to AARP , BBB and FCC.
I hope this helps someone.

My case was filed on April 28. It’s May 31 and I have yet to be notified when my team is assembled. They said it would take no longer than two weeks, but it’s been over a month and still nothing. If I don’t get an update within the next month, I’m going to switch lawyers.

My mom passed away on mother's day of 2025, and they keep speaking about something we don't need. So, Is it right to take from a dead woman that has know knowledge of what lawyers are doing that she trusted when she dies and the case is still ongoing. Constantly being manipulated, never telling truth, always trying to mislead you into signing when you don't have all the facts. As stated, lack of communication with attorney s, and all we get is different about everything concerning my mom's case.
My Mom was on her death bed, heavily under strong medicine when she was rushed and to sign an amount that was unfitting with the fibulator inhibitor over working her body. This was used for her heart not for gas and ulcer as the lawyer Devan n stated. She was forced to sign early when the company knew they already had won the case. This is why they held court in Florida instead of where the case had first opened up, which was in the state of Oklahoma. This is where it all begin, and now my mom can speak because she passed away a year or two after being forced to sign on an early day.

Biggest not the best
BEWARE!!!
I hired Morgan and Morgan a little over a year ago. I’m on my third legal team and attorney. If I had known this is how they do things I would have gone elsewhere. The first team failed to notify the other party of the lawsuit. Legal team # 2 blamed legal team #1 and yet failed to notify. Legal team #3. Informed me they still haven’t notified. A year later and I’m starting all over again. Evidence? A year later who knows. It was never obtained!!
Please help yourself. Hire an attorney that will be with from start to finish. Not like morgan and Morgan with the attorney shuffle