Fordeal Omdömen 325

Possibility the worst online shopping experience I've ever had. Made a simple purchase - bamboo floating shelves. Arrived in good time but in the worst condition. Packaging was open, ripped, inadequate to protect the items within. Every shelf was dented, scratched and gouged. Needless to say I emailed them immediately (unable to phone as theres no number for customer service). I received a responce within 24 hours with details on how to start the return/refund process. However, my order did not appear in my account history. I have all the evidence of the purchase, original screenshots, confirmation emails, the physical items... but with the item not in my order history it made no difference to them. 16 email conversations I had with 4 different people, all as useless as the last. No help at all. None actually answered my quuestions about the issue of my missing order, only regurgitating the same generic response.
In the end I had to contact Paypal for a refund but even then Fordeal had me over a barrel. As I can't return it via their app, I'd have to post it independently at a cost of nearly £40. (The original purchase was £75). Paypal couldn't intervene further as Fordeal had offered a solution. Sickening that theres no recourse for this sort of horrendous service. I've learned my lesson tho... never by from China, keep it local or European. I'm sure people have had no issues shopping with Fordeal before, but I'm not one of them.

They removed cash on delivery pay method and all the shops that were selling quality clothes

Fordeal is a scamming platform that can persuade you to be a seller and then scam your money by exposing to you that to give you your comision you have to pay the taxes and then get your money and thats where you get scammed as you may believe that it's a true deal and once you tranfer the amount required they will block you and never answer back together with fordeal you have an app waifair that is the associated to fordeal that goes on shiwing you the rate of salesso you believe that yes you are selling.
Be carful everyone

I ordered a pair of boots off her last week. The money shows that it has left my bank account but i have had no messages at all to say when delivery will be. I cant find ny order at all.

Porque no se puede menos estrellas sin bambas y sin dinero unos sinverguenzas !!! No compréis son unos estafadores

I was confused with the messages on WhatsApp regarding delivering item. I must say, I was very surprised about how well made the outfit is and the finishing very good. I really like my outfit.
Thank you

I ordered two items from Hacco via fordeal. The items said they had been delivered but I've not received them. The items were coming via royal mail according to delivery infomation but despite them saying item delivered they have no signature or photo to show delivered. I have emailed fordeal for refund but no reply.. purchase reference 720322772599263002 and delivery reference WB556864496GB. Please help to get my money refunded

Hey guys,please hear this comment!Fordeal ist JUST A SCAM they are so weird and don’t write you back when u wanna return items!just a scam don’t buy anything the service is also bad!and I’m from Germany.(for my German guys)Hallo,Bitte kauft nicht da!Es ist ein Scam!lasst die Finger von!!!!die Sachen haben eine sehr schlechte Qualität!

Tristemente, quien sea víctima de esta famosa plataforma por favor no vaya a confiar, yo pagué 2.500 tengo todos los depósitos y no recibí ni un centavo, por favor no vayan a caer... Todo es mentira,, nunca te pagan nada

Estafadores

Me estafaron, realizando tareas de compras invertí 4'600.000 comprando productos tras productos y ahora no me devuelven mi dinero .

The worst quality of clothes please don’t buy anything from Fordeal 🙏🏾

Delivered wrong items after 14 days of waiting . Noe I need my cash back and for that also need alot to do

Jeg har aldrig købt noget af ham, der er lige blevet trukket penge fra min konto

Vxdeal una estafa , ni contestan ni les interesa no pierdas tiempo ni el dinero ,espero que nadie mas caiga en esta estafa

Aucune commande et pourtant livraison et paiement parce qu arrivée dans mon entreprise, on ne pouvait pas savoir...grosse arnaque...aucun contact, aucun remboursement aucun retour possible, juste plainte...et poursuites...

Quality is bad... I bought lankybox item for my daughter and when it came it obviously fake... Poor material... want to return but my daughter insist not to as we can't find lankybox item in Dubai...

Am Surprised 🤩 what a very fast unic way to solve problems in just few hours 🌹 FORDEAL Thanks . You are the best ❤️

Too bad experience shoes are very local quality , I ordered through my friend
Both have not satisfied with the product

I had a very Bad experience with Fordeal. They delivered me something different to what I ordered at that also after delaying 32 days. Very Bad customer service response. Although they say refund/return option is there but i very tiresome even if they deliver a wrong product. Will never recommend to go through fordeal for any online order