Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Se mer
Företaget har svarat
I cannot fault the Forces Mutual team, particularly Sally McShea. She was extremely helpful setting up various insurances for me. She explained and outlined everything to me in detail. I knew exactly... Se mer
Företaget har svarat
Jennie Lewis from Forces Mutual was exceptional. She went above and beyond to help me find the right policy, explaining everything clearly and making sure it suited my needs. She even took calls outsi... Se mer
Företaget har svarat
Sue was helpful and thorough. She navigated the systems and helped find solutions. I could not have asked for more. Thank you Forces Mutual
Företaget har svarat
Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Storbritannien
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gave me great advice and told me the details, numbers and information I needed in a way that made it make sense for me
Cherie was excellent and a credit to your organisation. She was very helpful, explained everything to me clearly and concisely, patiently answered all of my various questions and went out of her way to advise me on the best choices to make and help me feel at ease in a field which I am unfamiliar with and ill-equipped to navigate. I would definitely recommend her services to anyone in my position.
Sophie was very approachable and made the setting up of my insurances really easy. I would highly recommend Forces Mutual
Overall a very good experience with this company. Lots of information to take in but Sophie made it easy to understand, she was very friendly and helpful which made the application process run smoothly.
Informative and Cherie was very helpful.
Sophie Travers-Nabialek
Gave us a brief in work last week and followed up with a phone call being really helpful answering all my questions and helping me to get the right quote for myself and family.
Natasha was very patient and explained things thoroughly to ensure I got the right cover for my needs. She made the process painless and she was very polite and relatable. I would highly recommend her.
Karolina was very meticulous with explaining all the options available. She ensured i got all the information to ensure i choose the plan that best meet my needs.
Sophie Travers, very helpful and a pleasure to speak to.
Great advisor, Lisa Buffey, went through my finances and then went through serval difference polices and looked at the differences with the companies. Did not push anything on the what so ever even though I had life insurance we re assessed it and found an insurance with more payout. Less cost would recommend!
Excellent customer service , I would define as a top notch beyond the level and really helpful , I am well chuffed and would recommend Karoline Campbell to all people out there and stick with forces mutual . I was paying to vitality point less .
Loved paula she was ever so kind and helpful and didn’t force or try to push any agenda on me but simply explained the pros and cons of each option
Sophie explained all products available to me and was happy to create an initial quote. On accepting the quotes, Sophie was in contact with me to say she’d had a cancellation and could finalise the paperwork that day. Again, Sophie explained everything throughly.
Great experience overall and highly recommended.
Sophie, my advisor, was very honest and approachable during the whole process, taking in to account service needs and ensuring that all eventualities were covered or explained.
Sophie gave a professional and extremely informative brief with huge amounts of praise from the audience.
Customer service was very good focusing on the specific need of the customer above all else.
I would highly recommend Sophie and Forces Mutual.
Could not have sent a better rep. Very helpful, honest, went above and beyond to assist and meet my needs. Could not speak any higher of Sophie Travers.
I changed My car insurance policy provided and this was completed with ease. Mrs Deborah Bloss assisted me with my car insurance and provided a great service
Ross was excellent at helping me get a quote and package agreed. I have struggled in the past two years to find life insurance and he was great.
James was very friendly and very knowledgeable, answering all the questions I asked in great detail and in a warm manner that made the appointment enjoyable.
Both myself and my wife left happy with the policy we took out and confident we knew everything we needed to know.
Stacey took time to make me understand all that I was signing up for.
Her patience and understanding was greatly appreciated
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.