Forces Mutual Omdömen 268

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I cannot fault the Forces Mutual team, particularly Sally McShea. She was extremely helpful setting up various insurances for me. She explained and outlined everything to me in detail. I knew exactly... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Jennie Lewis from Forces Mutual was exceptional. She went above and beyond to help me find the right policy, explaining everything clearly and making sure it suited my needs. She even took calls outsi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Sue was helpful and thorough. She navigated the systems and helped find solutions. I could not have asked for more. Thank you Forces Mutual

Företaget har svarat

Företagsinformation

  1. Pengar och försäkring

Skrivet av företaget

Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

268 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Betygsatt 5 av 5 stjärnor

Had a meeting with Sally about insurance

Had a meeting with Sally about different insurances, she came to me which made it a lot easier. Sally was very helpful and provided me with all the information i needed and helped me pick out a plan suited to me.

3 september 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Thank you for leaving a positive review for Sally, we are pleased to hear that her help has ensured your happy with your plan.

We will ensure your feedback is shared with Sally and the wider team.

Clare
Regional Manager

Betygsatt 5 av 5 stjärnor

Great experience

Great experience, our advisor Jennie walked us through the process and made sure we had everything we needed in time for taking a mortgage out on our first home. You can tell that she really cares about her customers. Couldn't recommend highly enough!

1 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Thank you for taking the time to leave Jennie a positive review, we are delighted she was able to help. Congratulations on the purchase of your first home!

We will make sure your feedback is shared with Jennie and our wider team.

Clare
Regional Manager

Betygsatt 5 av 5 stjärnor

Good quality cheap insurance

Good quality cheap insurance. Paula made the plan very easy to understand and made the whole process smooth and fast

13 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Thank you for the positive feedback for Paula. Its great to hear that you were happy with the process and we will ensure your feedback is shared with Paula and the wider team,

Clare
Regional Manager

Betygsatt 5 av 5 stjärnor

Sue was an amazing help getting my car…

Sue was an amazing help getting my car which recently returned from Cyprus insured. At the same time she came up with a plan to put another car of ours onto the same policy temporarily until our daughter found her own insurance for that vehicle.Thankyou Sue for your time and support. - Andy

12 september 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Andrew,

Thank you for the positive feedback on your experience with Sue.

We really appreciate your review and will ensure it gets shared with Sue and the wider team.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

Jenny was fantastic

Jenny was super helpful and explaining the different elements that was applicable to our family environment.

12 september 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Many thanks for leaving a positive review for Jennie.

We are very happy to hear she was helpful and explained everything applicable to you and your family and appreciate your feedback.


Heidi
Regional Manager

Betygsatt 5 av 5 stjärnor

Well trained staff

Well trained staff. Explain everything I need to know and help me to get the best insurance.

5 september 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Ekrano,
Thank you for sharing your positive feedback. We are delighted to hear that you benefited from our advisors explanation.

We really appreciate you taking the time to leave a review,

Clare

Regional Manager

Betygsatt 5 av 5 stjärnor

John was very helpful and clear with…

John was very helpful and clear with his words

31 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Thank you for leaving a positive review for John.

Your feedback is much appreciated and we will ensure it gets shared with John and the rest of the team.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

I found the experience great as they…

I found the experience great as they really helped to make sure I understand everything and made sure I got what I was asking for. Dianne was a great help with renewing my car insurance

1 september 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Morgen,

Many thanks for leaving positive feedback for Dianne. Its very much appreciated.

Heidi

Regional Manager

Betygsatt 4 av 5 stjärnor

Sam explained everything I need to know…

Sam explained everything I need to know and it was really helpful for me to understand the product

24 juli 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Barbara,

Thanks for leaving a positive review for Sam. We're glad to hear you feel Sam explained everything well so you could fully understand the product.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

Quality of Service excellent

My wife and I contacted Jennie in relation to seeking advice for Life Cover and she enabled and guided us through the process in a most excellent manner

6 september 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Thank you for sharing such great feedback for Jennie.

We are delighted to hear she provided you with an excellent service.

We will ensure your feedback is shared with Jennie and the wider team.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

James in Episkopi Garrison branch was…

James in Episkopi Garrison branch was absolutely brilliant. He was very helpful and offered the best package for us. I would highly recommend James to everyone.

3 juli 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Jit,

Many thanks for taking the time to leave a positive review for James, we are delighted to hear you found him helpful and that you would recommend him to others.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

My enquiry was resolved quickly and efficiently

Paula explained everything I was unsure about and gave me sound advice to allow me to get the best policy.

She was easy to talk to and answered all my questions. I would recommend them to anyone in the same or similar situation to myself.

7 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Alex,

Thank you for sharing your positive feedback.
Its great to hear you are happy with the customer service provided by Paula and that you would recommend her to others.

We really appreciate you taking the time to write a review.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

Sophie is a true asset to the Forces…

Sophie is a true asset to the Forces Mutual team. Treated both my partner and me with the utmost professionalism and care throughout our interactions.

Sophie's extensive experience and in-depth knowledge were clear as they not only answered all our questions but also took the time to explain various policy clauses that would typically be unfamiliar to those outside the insurance industry. This helped us feel fully informed and confident in our decisions.

I highly recommend Sophie to anyone looking to consolidate their insurance policies or seeking guidance to better protect themselves against future risks. I will certainly be recommending both Sophie and Forces Mutual to my colleagues in the future.

12 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi James,

Thank you for sharing such great feedback for Sophie. She certainly is a true asset to us at FM.

We are delighted to hear she provided you with a professional service and that you would recommend Sophie & Forces Mutual to your colleagues in the future.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

Working with Ashleigh!

Worked and still work with Ashleigh. She is definitely the best! She is always on time with her calls and takes you through the process smoothly; carefully explaining each step! She is definitely an asset for Forces Mutual.

6 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Mawunyo,
Thank you for taking the time to leave Ashleigh a positive review, its great to hear that your happy with the service she provided. We really appreciate your feedback,

Clare
Regional Manager

Betygsatt 5 av 5 stjärnor

Karoline is simply fantastic!

Karoline has been simply fantastic in supporting me to arrange all of my various insurance policies. Without her support I would not have had the cover that I needed.

Thank you Karoline! Your hard work is very much appreciated and I am very grateful.

13 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Alfred,
Thank you for taking the time to leave Karoline a review, its great to hear that her work has had such a positive impact. We really appreciate your feedback,

Clare
Regional Manager

Betygsatt 4 av 5 stjärnor

Karoline

Karoline was very helpful and didn’t seem to try push anything and left it all to be my decision of what I thought I needed

7 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Kieran,

Thanks for taking the time to leave a positive review for Karoline.

Its great to hear you were happy with the service she provided and we really appreciate your feedback.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

Natasha was very helpful

Natasha was very helpful, patient and thorough in her explainations.

5 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Kate,
Thank you for taking the time to leave a Natasha a review. Its lovely to hear about a positive experience and always appreciate feedback.

Clare
Regional Manager - South

Betygsatt 5 av 5 stjärnor

First class customer service to get the best deal

After having some issues with the insurance broker called - First Central, I spoke to a lovely lady, Sue Stott, from Forces Mutual who sorted my car insurance promptly. She was extremely polite, knowledgeable and above all else, she ensured that my issues with my insurance were solved, despite the difficult circumstances caused by First Central. Nowadays everything seems to only try to get more money out of you, so it’s really refreshing to see someone go out of their way to help others.

I would like to thank her for everything she has done for me and would recommend others to go with the Forces Mutual to receive this First class service! (10 out of 10) Thank you.

8 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Thank you for sharing such lovely feedback for Sue.

We are delighted to hear she provided you with a first class service and that you would recommend Forces Mutual to others.

We will ensure your feedback is shared with Sue and the wider team.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

Made it very easy to understand what…

Made it very easy to understand what they can do for you

4 augusti 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Many thanks for your positive review Nathan. Glad to hear your experience with us, and what we can offer, was easy to understand.

Heidi

Regional Manager

Betygsatt 5 av 5 stjärnor

Above and beyond

Ross spent a full year working with us as our circumstances changed and we identified what we could afford vs what we needed. The experience he gave us was patient and supportive and we cannot thank him enough. He helped us find the products that were best for us, and then did it again, and again as our circumstances changed.

Thanks Ross, we appreciate your patience and hard work.

1 juli 2025
Omdöme utan inbjudan
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Svar från Forces Mutual

Hi Mark,

Many thanks for taking the time to share your appreciation for Ross. Your message highlights the qualities that Ross brings to his role—Patience, support, and commitment to customer service.

We will ensure that your feedback is shared with Ross and the wider team. Recognition like this inspires us all to continue delivering the highest level of care to our customers.

Heidi

Regional Manager

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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