Foodbazaar Omdömen 

124
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Very efficient online shopping for Asian goods. Brilliant customer service, only reason for not giving 5star is some of my order were damaged during delivery due to Royal mail's delay and rough hand... Se mer

Betygsatt 5 av 5 stjärnor

The website is original no hidden charges the products were very good and my order was dispatched on time and I was emailed regarding every step. Highly recommend this website.i had problem with royal... Se mer

Betygsatt 5 av 5 stjärnor

I recently purchased some lamb seasoning from food bazaar. They despatched promptly but when parcel arrived I noticed they had substituted the "Tropical Sun" Lamb seasoning for Dunns River Lamb sea... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

What great people there are at Food Bazar. Not only do they offer excellent products but there's a great Customer Service team as well. In a recent order, royal mail failed to deliver half my order.... Se mer

Företaget har svarat

Företagsinformation

  1. Snabbköp
  2. också i
  3. Asiatisk livsmedelsbutik
  4. Butik med ekologisk mat
  5. Frukt- och grönsaksbutik
  6. Indisk livsmedelsbutik
  7. Matvaruleverans

Skrivet av företaget

Welcome to Food Bazaar, your ultimate destination for South Asian groceries, as well as a diverse selection of American, South African, and global food products. Located at 266 Yeading Lane, Hayes, UB4 9AX, our physical store serves as a vibrant hub where customers can discover a treasure trove of culinary delights from around the world. At Food Bazaar, we are passionate about bringing the authentic flavors of South Asia and beyond to your kitchen. From fragrant spices and aromatic herbs to specialty ingredients and everyday essentials, we offer a comprehensive range of products to cater to your every culinary need. Whether you're craving the bold flavors of Indian curries, exploring the savory delights of American cuisine, or embarking on a culinary adventure with global ingredients, our dedicated team is here to assist you every step of the way. With a commitment to quality, authenticity, and exceptional customer service, Food Bazaar strives to exceed your expectations with every visit. Join us on a journey of culinary discovery and experience the rich tapestry of flavors that make our world so deliciously diverse. Thank you for choosing Food Bazaar as your trusted partner in culinary exploration. We look forward to welcoming you to our store and helping you create unforgettable culinary experiences.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

124 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(124)

83 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Fast delivery and well packed

Fast delivery and well packed. Good quality 👌

21 januari 2026
Omdöme utan inbjudan
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Svar från Foodbazaar

Hi there, thank you for the lovely feedback 👌 We’re so pleased your order arrived quickly, was well packed, and that you’re happy with the quality.
We really appreciate your support and look forward to serving you again soon. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

perfect customer service and products

perfect customer service and products

8 januari 2026
Omdöme utan inbjudan
Logotyp för Foodbazaar

Svar från Foodbazaar

Hi there, thank you for the wonderful feedback! We’re so pleased you found both our customer service and products to be spot on. That means a great deal to the whole team.
We truly appreciate your support and look forward to welcoming you back again soon. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Excellent!! Trustworthy, and exceptional customer service

Excellent!!! This is the second time I buy from them.

They have a great variety of Indian products with very good quality and reasonable prices.

Their website provide very clear and comprehensive information of most of the products, stating clearly the prices and other relevant information. This is something I personally value very much. I like to know what exactly I am buying.

The delivery is done quickly, the items are carefully packaged and you are always well informed.

They keep good communication ALL the time...but specially when you need it the most.

Their customer service is exceptional!

I had a query/claim...and they quickly reached back to me kindly providing a very satisfactory resolution. They showed fairness, honesty and reliability. This is what I value the most: they are really trustworthy!

3 januari 2026
Omdöme utan inbjudan
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Svar från Foodbazaar

Hi there, thank you for such a thoughtful and detailed review — and for choosing us again for your second order!
We’re delighted you value the clear product information on our website, along with the variety, quality and fair pricing. It’s also lovely to hear your delivery was quick, carefully packed, and that our communication felt reliable when you needed support with your query.
Your kind words about our customer service and trustworthiness mean a great deal to the whole team. We truly appreciate your support and look forward to serving you again soon. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Order ,delivered

Order ,delivered, glass bottles packaged well. Arrived on time. Taste great

30 december 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Hi there, thank you for the lovely feedback! We’re so pleased your order arrived on time and that the glass bottles were packaged securely. Even better to hear everything tastes great.
We really appreciate your support and look forward to serving you again soon. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

They bring the taste from back home…

They bring the taste from back home here thank you so much i have ordered multiple times from them they provide exceptional service everytime.

20 december 2025
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Svar från Foodbazaar

Hi there, thank you so much for your lovely words. We’re really happy Food Bazaar brings those back-home flavours to you, and it means a lot that you’ve ordered with us multiple times. Delighted the service has been spot on every time. We look forward to serving you again soon. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Great service.

Great service.. ordered for the first time here and literally got the items delivered next day..would definitely recommend 👌

19 december 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Hi there, thanks so much for your lovely review! We’re really pleased your first order arrived the very next day and the service hit the mark. Thanks for recommending Food Bazaar, and we look forward to serving you again soon. — Food Bazaar Team

Betygsatt 4 av 5 stjärnor

It was a pleasure to do online shopping…

It was a pleasure to do online shopping with food bazaar.
There was availability of items of my choice.
It was easy to order online.
The food items were packed appropriately.
The delivery was quick but the charge was high.

13 december 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Thanks for your lovely feedback — we’re really happy you found the items you wanted, the ordering easy, and that everything arrived well packed and quickly.

On the delivery charge: after reviewing this, we are updating our delivery pricing for lighter orders starting new years .

Under 2 kg: Between £4.29–£4.99
Above 2 kg: £5.99 (unchanged)- £5.99

We really appreciate you flagging this — it’s helped us improve. Hope to serve you again soon!
— Food Bazaar

Betygsatt 5 av 5 stjärnor

Food Bazaar is a listening company

I am very happy to report that Food Bazaar are a company that listens. Having heard the issues that had it is now clear that they are changing their processes, changing their delivery & packaging methods and have made the delivery charge I paid much more appropriate. Thank you

19 december 2025
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Svar från Foodbazaar

We’re really sorry this order didn’t arrive in time for when you needed it, and we understand how frustrating that is — especially after paying for Express delivery.

Since then, we’ve reviewed this and made improvements. From now on, Express orders will be sent with DPD instead of Royal Mail, so customers should receive their parcels the next working day in most cases.

Regarding the packaging: we sometimes use a larger outer box to help protect items in transit and prevent crushing. We’re glad to hear nothing was damaged, but we agree it’s not ideal and we’re working on improving box sizing to reduce unnecessary packaging.

We also listened to feedback about delivery charges and decided to update our pricing for lighter parcels starting new years :

Under 5 kg: now between £3.99–£4.99
Above 5 kg: remains £5.99

Thank you again for raising this — it’s helped us improve. If you’d like, please message us your order number and we’ll review your case properly.

Betygsatt 5 av 5 stjärnor

Excellent Communication

I found Foodbazaar online after my usual Amazon supplier of US snacks ran out of stock.

I was instantly impressed with their WhatsApp service. I asked a few specific questions and was answered in minutes. This gave me peace of mind to complete my online order. Shipping was clearly priced up and customers can be confident knowing that no hidden extra costs or vat will be added.

Because I order early morning, I was told I'd get same day shipping. This was done by DPD Local, who always text alerts and keep you informed.

Sure enough, just around 28 hours after I placed my order, the goods arrived safely.

Very impressed. There ARE trustworthy businesses out there and I will definitely use Foodbazaar again.

17 december 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Thanks so much for the lovely review! 😊
We’re really glad our WhatsApp support was quick and helpful, and that the shipping price was clear and transparent with no hidden costs. Happy to hear your order was dispatched same day and arrived safely in around 28 hours with DPD Local.
Thanks again for choosing Food Bazaar — hope to serve you again soon! 🙏
— Food Bazaar Team

Betygsatt 5 av 5 stjärnor

This is the first time that I ordered…

This is the first time that I ordered from this company and I was very pleased with the service I received. There was a slight issue on receipt of my goods but this was promptly rectified without any quibbles when I contacted them. I would definitely recommend ordering with Food Bazaar.

15 december 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Thank you for your first order and for the recommendation! 😊
Sorry there was a small issue when your goods arrived, but we’re really glad we could fix it quickly and without any hassle. We truly appreciate your support and look forward to serving you again soon. 🙏
— Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Best Asian online supermarket

Brilliant service, excellent customer care, products arrived carefully packaged and less than 24 hours of ordering.
Very trustworthy will definitely choose this as my preferred online Asian store - and I have tried several!
This is the best!

13 december 2025
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Svar från Foodbazaar

Thank you so much! 😊
We’re really happy you loved the service, customer care, and careful packaging — and that everything arrived in under 24 hours. It means a lot to be your preferred online Asian store, especially after trying others.
Thanks again for your trust and support 🙏
— Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Tex mix order

Put in order
Price & service brilliant and efficient
Slight hiccup in picking items but company are putting to right
10/10

10 december 2025
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Svar från Foodbazaar

Thank you for your order and the 10/10! 😊

We’re really glad you found the price and service efficient. Sorry about the small picking hiccup — we’re already putting it right and appreciate your patience.

Thanks again for your support 🙏
— Food Bazaar Team

Betygsatt 5 av 5 stjärnor

great customer service!

I just want to say thank you so much for sending my order so quickly after the initial mistake! Your team were very quick at responding. Your customer service is amazing and I will definitely be placing more orders from you guys! Thank you again🙏🙏

10 december 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Thank you so much for your patience and for the kind words! 🙏😊
We’re really glad we could fix the mistake quickly and get your order out fast, and that our responses were helpful.

Your support means a lot — we’ll be here anytime you need us.
Thanks again!
— Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Happy customer of Foodbazaar

I recently ordered from Foodbazaar and was genuinely impressed by the exceptional service and outstanding quality of every product. The entire online shopping experience was seamless — the website is efficient, informative, and offers a wide selection of items. I particularly appreciated being updated at every stage of the process, which made the experience smooth and dependable.
Delivery was remarkably fast — my order arrived well before the expected date and in perfect condition. The order management team also demonstrated great attentiveness when they promptly reached out to confirm a product replacement with a different brand for one of the items.
Overall, a truly professional and customer-focused service. I am very pleased and happy!

5 december 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Thank you so much for such a detailed review! 🙏😊
We’re really happy you enjoyed the smooth experience on our website, the quality of the products, and the updates at every stage. It’s also great to hear your order arrived early and in perfect condition.
Thanks for highlighting our order team for confirming the replacement before dispatch — we always aim to keep things clear and customer-focused.
We truly appreciate your support and look forward to serving you again soon!
— Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service from Foodbazaar and they took time to ensure packaging inside protected the goods. I will be using them again for sure. Thanks guys and look forward to future service from you.

5 december 2025
Omdöme utan inbjudan
Logotyp för Foodbazaar

Svar från Foodbazaar

Hi there, thank you so much for your kind words. It’s lovely to hear our team took good care with the packaging and that everything arrived safely. We really appreciate you choosing Food Bazaar and your plans to order again. Looking forward to serving you next time. — Food Bazaar Team

Betygsatt 1 av 5 stjärnor

Order was cancelled without explanation…

Order was cancelled without explanation and refund is yet to be paid. Very poor experience.

1 december 2025
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Svar från Foodbazaar

Hi there, I’m really sorry for the frustration around your cancelled order and refund. The order had to be cancelled because the item went out of stock unexpectedly, and you must have received an email explaining this, but it’s clear this hasn’t come across well. Once a refund is processed, it typically takes 3–5 working days to reach your account, so we’d like to double-check everything is on track, If you could email online@foodbazaar.co.uk, our team will review your case and make sure you’re not left out of pocket. We’ll also keep working on clearer, faster communication around stock issues. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

The goods where delivered timely and…

The goods where delivered timely and exactly as shown on website. Very happy.

29 november 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Hi there, thanks for taking the time to leave a review. Great to hear your order arrived on time and matched what you saw on the website. We’re really pleased you’re happy with everything and hope to serve you again soon. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Good price

Good price, the order arrived quickly. Will use this company again

17 november 2025
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Svar från Foodbazaar

Hi there, thank you for your review. We’re glad you found the prices fair and that your order got to you nice and quickly. Really appreciate you choosing Food Bazaar and we’d be delighted to serve you again soon. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

The order arrived quickly

The order arrived quickly, good service and packed very well. Will use this company again and would definitely recommend.

24 november 2025
Omdöme utan inbjudan
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Svar från Foodbazaar

Hi there, thank you for sharing this lovely feedback. Great to hear your order arrived quickly, everything was packed well and you were happy with the service. We really appreciate your recommendation and look forward to serving you again soon. — Food Bazaar Team

Betygsatt 5 av 5 stjärnor

Friendly

Friendly, efficient and rapid service. Thank you.

17 november 2025
Omdöme utan inbjudan
Logotyp för Foodbazaar

Svar från Foodbazaar

Hi there, thank you for your kind review. It’s great to know you found our service friendly, efficient and quick. We really appreciate you choosing Food Bazaar and hope to serve you again soon. — Food Bazaar Team

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