Absolutely fantastic tools and service! Ordered some materials, trowels and a pin rake. Was not sure what material to use on my surfaces but with their specialists advice it was easy to do the right d... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
great tool for grooving should be for £290 but thank you for checking my delivery information i was a bit worried. Beatle grover perfect thanks ps for this review send me a replacement guide only £... Se mer
Företaget har svarat
Very good. I'm glad I ordered from them. They are also particular about shipping
Ordered some Carpet to Floor Transition Strips from them. Overall good experience and got the delivery within 3 days. But I got no updates about the delivery so that's the only thing I would say is no... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Flooring Tools Direct specializes in premium-grade professional flooring tools and materials. Our comprehensive range caters to professionals and enthusiasts, ensuring exceptional results in every flooring project. With a commitment to quality and expertise, we're the trusted choice for top-tier flooring supplies. We stock popular flooring tools brands like Wolff, Roberts, Spotnails, Crain, Pajarito, MultiTool, Leister etc.
Kontaktuppgifter
SM51LN, London, Storbritannien
- 02081680655
- info@flooringtoolsdirect
- flooringtoolsdirect.com
4,4
Utmärkt
101 omdömen
Ber kunder att lämna omdömen
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Har inte besvarat negativa omdömen
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Overall good
Ordered some Carpet to Floor Transition Strips from them. Overall good experience and got the delivery within 3 days. But I got no updates about the delivery so that's the only thing I would say is not as smooth.
12 april 2024
Omdöme utan inbjudan
Svar från Flooring Tools Direct
Thank you for your feedback! We're glad to hear you had a good experience overall and that your delivery was timely. We apologize for the lack of updates regarding your delivery and will work on improving our communication. Your input is valuable to us, and we appreciate your patience. If you have any other questions or need assistance, please let us know.
Arrived well packaged and quickly
9 april 2024
Svar från Flooring Tools Direct
Thank you for your feedback! We're pleased to hear that your order arrived quickly and well-packaged. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!
Can’t ring or speak to anyone
Can’t ring or speak to anyone, I’ve left two emails and automated message sent back , I really need a answer to finish my job off
1 april 2024
Svar från Flooring Tools Direct
Thank you for your feedback! We’re glad to hear that you were pleased with our fast shipping. If you need any further assistance or have any other questions, feel free to reach out. We look forward to serving you again!
Buy stool this store
13 mars 2024
Have used you before and all went well
Have used you before and all went well. This time I ordered a new tool that I needed fairly quickly. It said on your website that it was in stock. Three days after ordering it I received an email saying it was out of stock and 3 to 4 weeks for delivery. I cancelled the order. Checked your website again and it was still showing the tool as in stock.? Money for the tool was taken from my bank immediately, yet to see if it's been credited but I am sure it will be
26 februari 2024
Svar från Flooring Tools Direct
Thank you for your feedback. We apologize for the confusion regarding the stock availability and the delay in updating our website. We understand how frustrating this must have been, especially with the discrepancy between the stock status and your order.
The product did come back in stock sooner than expected, and we’ve processed your refund as requested.
If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your understanding and continued support.
Absolutely amazing
Absolutely fantastic tools and service! Ordered some materials, trowels and a pin rake. Was not sure what material to use on my surfaces but with their specialists advice it was easy to do the right decision! Delivered on time and guided through the whole process! A big thank you from our team!
22 februari 2024
Omdöme utan inbjudan
Svar från Flooring Tools Direct
Thank you for your fantastic feedback! We're thrilled to hear that you found our tools and service exceptional, and that our specialists were able to help you make the right decision. It’s great to know everything was delivered on time and that you felt supported throughout the process. A big thank you from our team as well! If you need any further assistance, we’re here to help.
Svar från Flooring Tools Direct
Dear Jery
Thank you for your wonderful review! We're delighted to hear that you had a positive experience with us at FlooringToolsDirect.com. Providing excellent service and high-quality products is our priority, and we're thrilled to have met your expectations. We look forward to serving you again soon!
Best regards,
Toppus team
Great products at good prices delivered…
Great products at good prices delivered very quickly
26 februari 2024
Svar från Flooring Tools Direct
Dear Mick
We're thrilled to receive your positive review! Thank you for choosing FlooringToolsDirect.com. Your satisfaction is our motivation, and we're excited to continue providing you with excellent service.
Best regards,
Toppus Group team
Hey presto!
They had the items I needed, in stock, at the right price, delivered, In the time I needed them. Great service
22 februari 2024
Svar från Flooring Tools Direct
Dear Michael
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you're satisfied with your purchase from FlooringToolsDirect.com. Our team works tirelessly to ensure that our customers receive the best service and products possible, and it's wonderful to see our efforts reflected in your feedback. Your support means everything to us, and we're excited to continue serving you for all your flooring tool needs. Thanks again!
Excellent product far superior to…
Excellent product far superior to normal product we buy
2 februari 2024
Svar från Flooring Tools Direct
Dear Dave
Thank you for the wonderful review! We're so glad you're pleased with your purchase. Your satisfaction is our priority, and we're here to help with anything you need.
Regards
Dani @ Toppus Group
Fast delivery and well packaged.
Fast delivery and well packaged.. will be buying again
20 januari 2024
Svar från Flooring Tools Direct
Dear Raul,
Thanks for the great review! We're thrilled you're happy with your purchase. We appreciate your support and look forward to assisting you in the future.
Regards
Dani @ Toppus Group
I bought a sliding hammer from them 2…
I bought a sliding hammer from them 2 weeks. Took it to a job today to use for the first time and it broke straight away. It had be welded so poorly. I'm really disappointed especially with the cost I paid for it
7 januari 2024
Svar från Flooring Tools Direct
Dear Rob
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by the defect in the item you received. Since being made aware of the issue, we have been in contact with you to address the situation promptly. We appreciate your patience and cooperation throughout the resolution process. As a gesture of our commitment to your satisfaction, we have offered to replace the defective item and help with the return costs.
We appreciate your patience and cooperation throughout the resolution process. As a gesture of our commitment to your satisfaction we offered a discount refund to your purchase.
Ensuring the satisfaction of our customers is our top priority, and we deeply regret falling short of your expectations in this instance.
If you could consider updating your review to reflect our ongoing efforts, it would be greatly appreciated. Thank you for your understanding and support.
Kind Regards
Toppus team
Detta är Trustpilot
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