flightsbird Omdömen 603

I would never recommend that anyone do business with Flighstbird. I booked an international roundtrip flight 9 months ago through them. Two of my connecting flights were canceled by the airline and Flightsbird failed to notify me of this cancellation, leaving me without a flight home that I would not have even known about had I not decided to check my reservation 2 weeks before the trip. Everyone I spoke with on the phone at Flightsbird told me a different story, made up a different excuse, and had no resolution but to blame the airline for something that was Flightsbird's fault. Save yourself the trouble, the prices are not worth it. These people are unprofessional and are running a business that is borderline fraudulent. I have contacted Momondo as I love using that site to book trips but they should not be affiliated with scam agencies like Flightsbird.

DO NOT USE THIS SITE WORST AGENCY EVER THEY SCREWED ME OVER. I HAD A FLIGHT FROM JFK TO CANCUN I NEVER GOT ANY EMAILED FROM THEM WHAT'S SO EVER THEY CHANGED THE FLIGHT ON ME I ENDED UP SLEEPING AT THE AIRPORT.

I booked my flights through flightsbird for a funeral I have to be at in a few days. Obviously, these were lat minute tickets. About 15 minutes after receiving my confirmation emails for my flights they called me and tried to charge me an additional $110 above what I purchased online. Is this even legal? Seems to me this sight and their service is a complete scam. The rep, who barely spoke English, tried to tell me the flight was already full and that is why they had to charge me more. Funny, I found the same flight on SEVERAL other travel sites at the original price I paid and managed to book it elsewhere. DO NOT USE THIS SERVICE.

Great Service by Antonio. Very helpful

Worst Customer service ive ever had to deal with.
Airline refunded my ticket and it had got sent to flighysbird since I booked through them and its been 2 weeks and they still havent even processed my refund. Every representative is rude and not helpful. They havent sent a confirmation email or even called me back like they said they would.

Names
Representatives: Brock- Rebecca-Roy
Supervisor-Harry
Manager-Chester

Very hard to understand over the phone and not sure why transactions are not available online. Providing personal information and credit card over the phone does not create a good experience. Waited over the promised 48 hours and had to call them back for status. At the end, I did not get flights as agreed and was offered a higher cost alternative. Not happy with results but the reviews led us to believe that this company was credible. Sorry but this did not work us.

Following a total debacle in which we were left trying to find a ticket less than 24 hours before the flight due to FlightsBird’s error, I filed a complaint with Momondo, the aggregator that connected me with this company. This prompted a call from FlightsBird customer service. They were apologetic and offered to send a check to cover the difference in cost between my original flight and the replacement flight. They asked that I amend my review (major ethical breach - trying to directly pay off a bad review). On top of that, the check never came. Given the trust that one expects when booking a flight and everything else that is affected when these types of events occur, I would recommend that one avoids conducting business with this company. I will never spend a dollar with them.

Had a credit card problem and quickly chatted with Antonio who resolved it so quickly. Love their prices and quick chat response! Thank u!!!!!

A month ago I booked two tickets with FlightsBird. They called me a few days after saying there were issues with the airline (American) and needed to move me to Delta, to which I said okay.

Those tickets never came. I called multiple times and each time they said that it was "processing" and promised me a specific date I could expect the tickets by ("sometime this week", next Monday", "tomorrow"). Finally, three days before my flight, I was promised I would have the issue resolved personally by the manager there by 5:00PM the following day. You probably won't be surprised to hear, nothing was ever resolved and I have to buy my tickets now, two days before the flight. Prices have skyrocketed.

If they would have been upfront about their inability to provide me tickets earlier, I could have gotten them from another company at a reasonable price.

If anyone has information about the feasibility of pressing a lawsuit against this company for their deceit please let me know.

And to Brock: you lied to me repeatedly and have put me in a really terrible position because of it. I hope all of your personal experiences with other companies in the future match my experience with yours.

Following up on my previous review. Still no reimbursement. Was told by someone calling himself “Roy” that with 48 hours it would be resolved. It’s been over that, called today. Spoke to some other person who claimed “Roy” not available, works night shift. This new person will look into it. Another ongoing excuse is that it is end of fiscal year and that is why the delay. Keep pushing off telling me to call back. Nobody seems to know who anyone else is, or what’s already been said. FRAUD ALERT!

THEY WON"T GIVE YOU A GOOD DEAL!!!!!! After booking a $400 trip with them, I checked the reservation directly on the airline (AA) when I was doing my check-in and saw the price for the trip... $250... I sent them an email requesting a break down of the fees charged, no response so far and I doubt I'll get any.

I'm writing this review after I returned from my flight using Flightsbird. Great service! Tickets were super expensive in high season so I scrambled and found this site. I chatted with Brock and he gave me a discounted rate lower than anywhere else! I was able to board and come back no issue. I'm extremely satisfied. The only thing is their live prices do not work, so it's better if you chat with them directly via the chat on the website or by phone to get the best and accurate price. Highly recommended!

Bad experience! I tried to book online a flight on Fri, Apr 12. It appeared to go through. But my credit card was not charged, so I called and spoke to Cornelius. He assured me all was ok, and that it would take some time. Sat we received an e-mail asking for credit card details again. This seemed slightly odd, but I sent them. We waited. Mon morning (Apr 15) I rang and spoke with someone. He assured me all was fine and I'd have my e-tickets in 3 or 4 hrs. Nothing. Called later in the afternoon only to be told that the price had increased by a total of $400. I was angry. They tried to blame some other company. Very poor. I would not waste my time with this group. There are many other more reliable companies.

The company requested that I send them a photograph of my drivers licence or passport which is illegal - I am suspicious of identity fraud - they also asked me to send a photo of my credit card. I have travelled extensively with my spouse for 13 years and never been asked for this type of information in order to book a flight. I also found out from the airline that this company cancelled my flight when I refused to send photos of my government ID. Traveller’s beware. Never send photos to anyone of your government ID.

Our experience was great. We got excellent service, fast, and friendly. We highly recommend using them and we surly will.

My itinerary has been changed twice due to the airline, and neither change was acceptable for my travel plans. The first time was just before Christmas amidst extreme weather across the country. The second time was due to grounding of Boeing jets, so customer service at Flightsbird was crazy busy, I'm sure. Both times I was super upset and Flightsbird worked with me on a solution. This last time (1 week before departure and during local school Spring Break--so few flights), I worked with Antonio and he was terrific: calm, helpful, professional. I doubt I would fly American again but I highly recommend the customer service at Flightsbird--thanks, Antonio and everyone.

I will never use this service again. Price dropped over the weekend for flights that I had wanted to book but since I had been ticked according to them there was nothing that could be done. The new flight would have cut 4 hours off my 9 hour layover at JFK. Useless agents with an unwillingness to help. I travel overseas several times a month and was hoping this would have been a good solution for booking my flights. This is not how to get return customers.

Totally unhappy customer in Nashville!

This site advertises low prices and sends a confirmation, advising that the actual tickets will be sent in a follow up email within 48 hours. I did not receive the tickets so I sent an email to request it They responded and said they needed to speak with us regarding the reservation. My husband called and low and behold the fares advertised were not available and the offer they gave us was another $122/person. They never even ran our credit card at the time we booked the flights?! And never contacted us prior to my email to them. Of course they were not going to honor the fares on the original booking. We immediately cancelled with them and re-booked with Triple A. Complete waste of time even looking at this site.

Antonio assisted me in obtaining the flight we had requested previously but was no longer available. A great help.