Flatio.com Omdömen 712

Flatio is a rental platform offering a reasonable service level at a reasonable price: only 9% fee. At this price, one should not expect on-site visits for tenants. But you get a very well-maintained website with good functionality, allowing me to present my apartment in its best light, good preformulated contracts, an insurance and the confidence of having a strong third-party securing the tenant-landlord relationship

I liked Flatio's customer service. They were extremely fast and helpful. I also liked that there are signed check in and out forms. This did make me feel more save.

He usado el servicio de Flatio en Portugal y Hungría y siempre he obtenido un excelente servicio. Los apartamentos son cómodos, bien ubicados y tienen excelente internet, lo cual es importante para nosotros porque trabajamos remoto.

Gives me the kind of guests that i´m looking for.

Great experience using Flatio! I was nervous as always use Airbnb normally but this worked out perfectly and I will definitely use Flatio again!

Great platform to find affordable long term stay in Portugal. Hope they will make a broader coverage of central region and support all visa/mastercards.

si son buenas personas

I have been using Flatio for over a year to rent out my apartment. It works very well, customer service is there when needed, issues are adressed and client's voices are heard, therefore there continuous developments.

Very reliable platform with professional service. I rented a place for 2,5months in Porto and service is worth every penny. I felt very safe with payments, handling over appartment policies and communicating with the landlord.

Uso a plataforma como senhorio há mais de um ano. Nunca tive qualquer problema, e o suporte funciona muito bem. Os pagamentos são feitos sempre atempadamente. Recomendo.

The support reacts fast and solves the problems. The web pages /app/ keep improving.

Flatio taking a fee, but don’t take any serious responsibility about accommodation.
We can confidently say that this was the worst experience in our lives.
A little background. We paid 2,200 euros per month for an apartment of 90 square meters in Valencia, which we have booked for advance for 2 months. The price is high, but the area is also quite large. It turned out that the area was only 60 square meters, to which we were told that they had simply made a mistake. One and a half times? This is not a mistake, it is a lie. This point was extremely important for us, since we have two people working from home, and we needed this space.
Further. At the time of our stay in the apartment, the neighboring one was being renovated. Every day, even on weekends, there was noise from hammers and a drill. Sometimes at 7 am. Once, workers came to us and stayed with us for an hour, since they needed access to the premises from our apartment. Imagine, we could not go to the sea for an hour, because workers from another apartment were repairing something at our place. It is impossible to talk to them, they do not understand English, and we do not understand Spanish.
Maybe because of the renovation, or maybe not, but the apartment constantly stank of sewage.

Cockroaches!!! There are many of them in this apartment, a lot of them. Once we woke up with a cockroach sitting on our face!
Towards the end of our stay, the hot water was turned off, a little later the electricity. The last day of our stay was without water, without electricity and dozens of cockroaches.
After this, you forget that the apartment is disgusting anyway. There is no soundproofing (you can hear the neighbors snoring), although there are two bedrooms, one is in common access without walls. And the second one in the room without air conditioning and there is nothing to breathe there, upon arrival we were waiting for a mountain of dirty dishes (probably the previous tenants tried to escape from there as quickly as possible)
We asked for compensation of 300 euros per month (which is more than modest, since we were simultaneously renting another apartment for 400 euros cheaper and it was excellent), but they stopped talking to us.

Well, now, dear owners and flatio, expect a lawsuit. We have all the correspondence, as well as video evidence of the whole nightmare with which we had to live. We also filmed the perfect state of the apartment, in which we left everything and washed all the dishes without hot water and electricity.
I strongly recommend that potential clients of this “housing” change their minds. This is a scam and we are ready to provide evidence of these words…

If you will decide to book apartment with Flatio be ready that you will stay with problems in apartment 1:1. They will give you 25% discount for their service (75-80 Euro)

Easy to understand, fast, works well over past years, Flatio can help if I have any question.

Just loved my experience with Flatio . They were easy , prompt and non- bureaucratic. Also they had a wide range of prices and options.It's so different. Just hope they keep up their standards.

Excellent web page, excellent customer service. Excellent guests.
As a host I really felt very safe and comfortable with Flatio from the very first moment.

facilitan muy rápidamente todas las consultas y con ellos el alquiler es muy facil

I own a few apartments that are rented through Flatio for over 5 years now. I have to say, that I am always pleased by the quality of the support Flatio provides, even in a difficult situation that I had with my last tenant. This is definitely a partner that I can trust with my rental properties. I can definitely recommend them to all property owners.